Hi,

Due to a decision by the Russian Supervision Committee (Roskomnadzor - RKN), our VPN servers are currently being blocked in Russia. Unfortunately, this situation is beyond our control.

Rest assured that we are actively working on a solution to restore access as soon as possible.

Thank you!

Hi Igor,

Could you please let us know the issue you are facing and the third-party you are referring to?

Please note that, as the description and name mention, Bright VPN extension for Chrome lets you control the desktop application directly from your browser.

It DOES NOT provide any VPN or proxy functionality by itself.

• To use this extension, the desktop application needs to be installed
• The extension will assist you with its installation, if it’s not already installed
• Do not install this extension if you do not want to install the desktop application

Thank you!

Hi,

Due to a decision by the Russian Supervision Committee (Roskomnadzor - RKN), our VPN servers are currently being blocked in Russia. Unfortunately, this situation is beyond our control and is the reason you are encountering error 809.

Rest assured that we are actively working on a solution to restore access as soon as possible.

Thank you for your patience and understanding.

Hi,

Due to laws and restrictions in your location, we cannot provide our services there.

We appreciate your interest.

Hi,

Thank you for your 5-star review and kind words!

Hi,

BrightVPN does not have any virus and is 100% safe.

As mentioned in the description, which we advise you to review, this extension does not substitute the VPN itself. Instead, it is a desktop remote controller extension for Chrome that allows you to control the BrightVPN desktop application directly from your browser. It does not provide any VPN or proxy functionality on its own.

- To use this extension, the desktop application needs to be installed.
- The extension will assist you with the installation if it’s not already installed.
- Do not install this extension if you do not want to install the desktop application.

Hi Dmitry,

Thank you for your 5-star review.

Hi,

Thank you for your positive feedback! Just a quick note regarding the number of available locations—there are currently 37 different locations, not 3 as you mentioned.

Enjoy!

Hi,

Contact our support at info@brightvpn.com to help you with your issue.

Hi,

Thank you for your feedback. We’re sorry to hear about your experience. Could you please share what led to your negative review? Our VPN and extension are 100% free and should be working without any issues.

Hi,

Thank you for your 5-star review, we are glad to know that our VPN is helping you to use Facebook.

Hi Dan,

As outlined in the description, the Bright VPN extension for Firefox lets you control the Bright VPN desktop application directly from your browser. It does not provide any VPN or proxy functionality by itself.

• To use this extension, the Bright VPN desktop application needs to be installed
• The extension will assist you with its installation if it’s not already installed
• Do not install this extension if you do not want to install the Bright VPN desktop application

Thank you!

Hi,

We are sorry that you are facing this issue, please contact our support at help@brightdata.com.

Thank you!