Customer service is non-existent. There is a "help" tab but "help" will never come. The "community" is impossible to navigate. My last pass froze up and they asked for files. I sent the files to them 5 times. They lost them 5 times. I just gave up. A friend told me the best thing to do is to remove it and re-install it. I did and that fixed my problem. Now, if I can only find out what it does with about 1/2 of my sites that don't show. I like the concept. Don't like the people or the execution of the concept.

I find this password manager very very helpful.

This morning Firefox put out a update, after I installed it, Lastpass started working again thru the Add On. For the last 5 days it had not worked. I dont know if it was a Lastpass update or a Firefox update, but this has happened in the past too. I love the security of it and Ive used it for years. BUT they really should test out the Add On before they release it.

I've used the paid version of this app since 2017. It's now pretty much flawless.

No funciona bien con aplicaciones que tienen pop-up login.
No siempre está activa la aplicación.
En general es una buena aplicación pero cuesta activarla.

The app is buggy. After Sept. 16 2020 update I cannot log into the app on my PC, have to use a one time password half the time

After having a lot of issues I have found it is related to having Firefox not remember my history, this seemed to have cause the extension not to accept master password.
Now working as it has for the past 5years, still my favorite, down voted due to the Firfox issue.