Update: I continue to have problems with Norton Password Manager (formerly Norton Identity Safe) causing an error statement in a yellow band at the top of the page of Firefox. I have talked with and messaged Norton tech support, who have been less than helpful, and who have stopped responding to my requests for help.

This has been a problem for me for a couple of years now. I have resorted to disabling the extension and enabling it only when I have a need for one of the functions.

While Symantec does provide a significant suite of products in their Norton Security package (including virus protection, firewall, browser safety, password security, random password creation, VPN service and more), and has a positive image in the industry, the continuing issues with stability and slowing response makes this less desirable.

My original review:

I have been a long-term Norton customer, and have appreciated many of their products. However, I have had nothing but issues with the Norton Identity Safe extension. While it does appear to keep my logon information safe and secure, it slows down Firefox (and other browsers) to a crawl. Attempting to open a tab, or refresh a page, becomes a multiple-minute ordeal, with Firefox noting that Norton Identity Safe has some bad code that is causing the page to slow down (I also received the same error statement about Norton Safe Search). When I disabled both Identity Safe and Safe Search, the lag and delay stopped and Firefox was fast as lightning.

I have made sure I have the most up-to-date versions of all of the above. When the most recent update of Norton Security came through (after the most recent Firefox update), I was hopeful they had fixed the issues. It did work a bit faster at first. But that lasted less than a day, and then it was back to the same old slow response.

My recommendation: Find another, less buggy application to manage your login information.

I object to this extension opening the Dashboard every time I login to identity safe. What I choose as passwords is my business, not Norton's. Not all logins require the same level of security. How do I stop my time being wasted by having to shut down this dashboard whenever I login to Identity Safe?

Doesn't work at all with the Nexus 7 tablet

I don't like the little circle thing, offering to fill in the number, that pops into a space I'm trying to fill. I can't see what I'm doing that way, and don't like that. :-[ How do I get rid of it?

Will not install due to connection error, been like this for months just internet explorer until something is done about it, looked in community and people have complained but no solutions to problem , hate to go through Norton support such a pain in the ass

This addon is way less usable than the old version still used in Internet Explorer. It doesn't even fill in the fields. I tried loging on a website where the username and password fields are on separated pages (where the password page contains an image to verify the authenticity of the server). In Internet Explorer it would fill in the username, go to the next page automatically, fill in the password and let me click on "log in". In Firefox it simply stays idle on the username page, not filling anything. This is basically nothing more than a bookmark...

Wont work at all...
Loading and loading.......

At the same time we're being told to use long cryptic passwords for security, they have disabled the ability to paste passwords into Identity Safe. With long cryptic passwords, having to enter them manually makes Identity Safe virtually unusable. I won't use this app anymore.

"A script in the extension "Norton Identity Safe" is causing Firefox to slow down."

Have now disabled Norton Identity Safe, and anticipate that both Ancestry.com and LastPass will now work much better. The error message was incredibly frustrating, as it was difficult to get a screen shot.
Once I did, it was easy to remove from Norton.
Maybe Norton will give me a partial refund...

これを有効にするとブラウザがやたら重くなるので無効にしました
本当は星０にしたいくらいです

I host my ecommerce wordpress woocommerce website at godaddy. Since the latest update, this extension completely interferes with the backend of woocommerce. It makes things incredibly slow and keeps flashing this maddening popup telling me there's a bad script, but before I can move my cursor to the disable option, the popup vanishes. As soon as i move away, it's back. And so forth, on and on. What crap.

Does not work well with firefox. If firefox updates, it takes Norton so long to update Identity safe that it only works for a little while before Firefox udates again and then the cycle repeats

Norton is getting worse and worse.
Its a shame, because the protection is good.
I'm starting to look elsewhere for my security needs.
Safe/vault will not work in Firefox or Chrome, only Explorer 11, which is ridiculous.
Its like Norton has decided that they only care about Norton.
Pop Ups??? They have to be kidding, of just plain stupid to think anyone would put up with that.
I need to get protection from THEM now !!
Chat is useless. Their instructions are incorrect. It seems like they don't know their way around their own applications.
And, as others have said, I will NOT give them control of my computer, as they ask for in chat.

It's crap and interferes with loading pages

FIREFOX : rarely seems to work for any length of time on Firefox ...... (however, has yet to fail when installed on Chrome) ...... great idea but so far, my experience has been that it is far too unreliable to be of any use, if Firefox is your preferred browser choice .

Still doesn't integrate with Firefox. Today, a popup asked me to approve an update because Identity Safe needed my explicit permission to access six listed sites, none of which I have ever visited and none of which are listed in my Safe. There was no option to delete the sites, just an option to update with the relevant permission. This is either the start of a spam exercise or a programming error, neither of which is OK.

Geht immer noch nicht bei Firefox nur manuell.Keine Toolbar vorhanden wie z.B. bei Chrome.....
Normal 0 Sterne geht aber nicht.

every time a new release of foxfire is installed there are problems with identity safe.
I try I.E and it works fine.
Very frustrating and makes it practically unusable.
Also cannot paste data into Identity safe to ease the set up of new addresses.

Won't show Login-Name/E-mail OR-Password OR-ACTIVATE 'AT-ALL'! -Over Half-the-Time. -WORSE!! -4: '2-Page Sign-Ins' -Also. -Totally-A: -WWoT [-Worthless-Waste-of-Time]

Error id: 27a29a75-c36b-4dac-af03-5c11ca4867ea

Ein Armutszeugnis, das ihr es nicht schafft die Tool bar und den Identity Safe so zu programmieren das es Läuft. Tool bar nicht vorhanden und Identity Safe klappt auch nicht richtig. Immer und immer wieder schämt ihr euch nicht? Nach über 5 Jahre als Norton Kunde spiele ich mit dem Gedanken ein anderen Anbieter zu nehmen. Ihr bekommt es ja nicht auf die Kette und ich bezahle ne menge Geld für eine Software die nicht (fast nie) funktioniert. Eigentlich war ich immer sehr zufrieden nur das mit der Tool bar und dem Identity Safe, das ist ja leider schon Normalzustand. Da merkt man das die normalen User euch nicht interessieren. Kohle abgegriffen und das war's dann kann man sehen, wie man klar kommt. Arm mehr nicht. Sogar Jugendliche schaffen es eine App oder Tool bar zu programmieren nur ein Unternehmen wie NORTON bekommt es nicht auf die Reihe. Vielleicht wollt ihr auch überhaupt nicht ist ja Dauerzustand.

I have tried and tried to set up identity safe and it is too darn complicated. Passwords don/t work, over and over.

Das AddOn läuft nicht mit Firefox.