1Password: Password Manager 的評論
1Password: Password Manager 作者: 1Password
319 筆評論
- 評價 1 分,滿分 5 分來自 Firefox 使用者 17814128,2 年前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 17812330,2 年前Monstrous and confusing pain to transfer after upgrade. 6 months of unusablity. forced to keep information old old computer.After this , post it notes look good. Cannot migrate or retrieve backed up data with proper passwords . overwrites FF password file. Horrible experience that has taken me a week to simply get bare functions returned. They do not respond to help contacts. Happy with it for 10 years , then their wheels fell off, needless complexity and unneeded "features"
開發者回應
張貼於 2 年前We’re sorry to hear you’ve run into trouble using 1Password in Firefox. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing - 評價 1 分,滿分 5 分來自 Bob Barton,2 年前
- 評價 1 分,滿分 5 分來自 incognitoem,2 年前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 17425478,2 年前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 17780621,2 年前The new 1Password X isnt working on my firefox. I install the add-on and when i want to open it says "cant open app". I dont know what is wrong. Un-installed and re-installed multiple times, no change. This is very bad as the user experience is terrible like this.
開發者回應
張貼於 2 年前Thanks for leaving us a review. This definitely isn't the sort of experience you should expect with 1Password.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - 評價 1 分,滿分 5 分來自 Kanchan Kumar Jha,2 年前full of bugs, no sync between plugin, desktop app, mobile app. makes life hard when using this.
開發者回應
張貼於 2 年前Thanks for leaving us a review. This definitely isn't the sort of experience you should expect with 1Password.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - 評價 1 分,滿分 5 分來自 John Hurley,2 年前Extension is locked -- reinstalled extension...no luck. Reinstalled 1Password app...no luck. Support appears to be nonexistent for this problem
開發者回應
張貼於 2 年前Thanks for taking the time to leave us a review. We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right.
If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened. - 評價 1 分,滿分 5 分來自 Firefox 使用者 14518750,2 年前I began a trial for 1Password. Apparently the trial ended and I paid for a Family subscription. I don't know why because I am a widower, living alone. My four children live with their families.
I tried setting up 1Password last September 26 and found it difficult to set up and I didn't have time to play with it.
Just yesterday, Aug 3, Firefox Monitor notified me that they have found my email address in a new data breach. So I thought of trying to setup 1Password again. And now I see that I am not 'computer savvy' and see that the setup is CONFUSING AS HELL!! I want my money refunded. I need something much simpler.開發者回應
張貼於 2 年前We’re sorry to hear you had a rocky start with using 1Password 8. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing. - 評價 1 分,滿分 5 分來自 Firefox 使用者 17764798,2 年前Really unusable extension - autofill doesn't work, doesn't login when the desktop app is open and logged in, touch ID broken, generally doesn't work. I'm a 5+ year user, and this is the least bad option for now, but I'm really looking forward to switching to anything else.
開發者回應
張貼於 2 年前Thanks for leaving us a review. This definitely isn't the sort of experience you should expect with 1Password.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - 評價 1 分,滿分 5 分來自 Dmitry Loac,2 年前1Password в целом, это не софт у кусок недоразумения. После 6 версии, это просто боль и разочарование. Куда делись папки? Почему столько багов? Почему нельзя нормально импортировать записи? Почему перестала запускаться шестая версия? Могу продолжать долго и гораздо подробнее. Ухудшилось абсолютно все. И за это еще и просят подписку. Мы будет рисовать новые формочки, а вы платите, платите. Пластмассовый мир победил.
開發者回應
張貼於 2 年前Thanks for taking the time to leave us a review! This should be resolved in the latest version of 1Password 8 for Mac, so please make sure to check for any available updates.- 評價 1 分,滿分 5 分來自 Firefox 使用者 15086224,2 年前I invited my husband to 1Password and so I was charged as a family account. It was very difficult to delete his name.
There is no one to talk to. Not even a chatbot.
1Password decided to not recognize my desktop computer today and wanted my secret key??
I want to know if all my passwords are in 1Password so I can I delete the ones on my computer.
Setting up 1Password is such a waste of my time.開發者回應
張貼於 2 年前We’re sorry to hear you had a rocky start with using 1Password 8. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing. - 評價 1 分,滿分 5 分來自 Firefox 使用者 17242925,2 年前
- 評價 1 分,滿分 5 分來自 Drone Pilot,3 年前Keep asking to log in the app each time I try to enter a password, and thus, despite the fact the app and extension are already logged in. UN-installing and reinstalling the extension fix the issue for a bit, but then it start all over again, asking to login again and again.
開發者回應
張貼於 2 年前Hey there! This definitely isn't expected behavior.
If you could send an email to support+x@1password.com, we'd be happy to work with you and get 1Password working the way it should. - 3/28: App is now stalling in a loading indicator. Look elsewhere, seems like they don't care about firefox support.
2/21: Still getting worse. Never stays in sync with desktop app so entering passcode twice. App is excruciatingly slow in firefox compared to others in doing anything.
They're compromising developer experience at the cost of consumer convenience. It's slower than previous versions, more intrusive in the most inconvenient of ways and now is just lipstick on a really bad UX. Only benefit is outside of owning your password management, they're the only ones left with security.開發者回應
張貼於 2 年前Hey there,
Thanks for taking the time to leave us a review!
If you send us an email at support+x@1password.com, our team would love to hear more about the things you had trouble with or didn't find quite right 開發者回應
張貼於 2 年前Hey there,
We’re sorry to hear you had a rocky start with 1Password. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing.開發者回應
張貼於 2 年前Hey there! We're sorry to hear you're having trouble singing into .eu-based accounts. If you're still having this issue, reach out to us at support@1password.com and we'd be happy to help get things working properly again.開發者回應
張貼於 2 年前Thanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have.- 評價 1 分,滿分 5 分來自 Firefox 使用者 17677976,3 年前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 17313780,3 年前
- Everytime Fiefox updates, this plugin stops working and I have to reinstall it.
I don't know what was changed in one of the more recent updates but it seems to be hijacking the address bar and form fields in a way that I have to click multiple times to manually enter any text. ABNOXIOUS開發者回應
張貼於 2 年前Hey there! We're sorry for the trouble. If you completely close and re-open your browser after an upgrade as been installed, this should get things back into working order. If not, send us an email at support@1password.com and we'd be happy to get to the bottom of things with you. 開發者回應
張貼於 2 年前Thanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should.- 評價 1 分,滿分 5 分來自 Firefox 使用者 17626661,3 年前They trashed my most used extension. 1Pw took a perfectly good extension and rendered it useless. Pop-up window blocks the very form items I want to complete. Show in Large Type, essential for filling in selecting character type verification now produces a much larger window that covers the fields I need to fill, cannot be moved, and disappears the moment you click off of it (it used to remain on screen until dismissed). Don't the developers actually use the product. I need to figure out how to revert to an earlier, functional version.
開發者回應
張貼於 2 年前Thanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. - 評價 1 分,滿分 5 分來自 Firefox 使用者 16500099,3 年前1Pass killed what was a great experience, replacing it with garbage.
開發者回應
張貼於 2 年前Thanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have.