Hey,

I’m sorry to hear you are having trouble with 1Password in your browser. Can you give your computer a complete restart for me and if this doesn;t improve things drop an email to support+x@1password.com where our team will be able to further assist.

Thanks for using 1Password :)

Hey,

I’m sorry to hear you are having trouble with 1Password in your browser. Could you please drop an email to support+x@1password.com so our team can help get to the bottom of things and get things working as they should be for you.

Looking forward to hearing from you :)

Hi there,

I’m sorry to hear of the trouble you are having with 1Password in your browser.
Please send us an email to support+x@1password.com where our team can help get to the bottom of things.

Looking forward to hearing from you :)

Hey there,

The latest version of 1Password in the browser can run independently without the need to install the desktop app. You can install it from here: https://addons.mozilla.org/en-GB/firefox/addon/1password-x-password-manager/

If you continue to have trouble please drop an email to support+x@1password.com where our team can further assist.

Hi Rob,

Thanks for the review.

I’m sorry to hear you are having issues with auto lock. Please send an email to support+x@1password.com and we’ll help to make sure everything is working as it should be and amend the necessary settings.

Looking forward to hearing from you.

Hi there,

I’m so sorry to hear you are having trouble using 1Password in your browser.

Please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.

Looking forward to hearing from you.

Hi there,

If you still have local vaults in the desktop app, you’ll want to install 1Password Classic in your browser instead: https://support.1password.com/cs/1password-classic-extension/

We are currently trading in standalone licenses and are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1password.com so our team can discuss the benefits :)

Hey,

You are correct, In order to use 1Password in your browser with a standalone license you will need to install the classic version of 1Password in your browser: https://support.1password.com/cs/1password-classic-extension/.

We are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1password.com so our team can provide you with more details :)

Hey,

Sorry to hear you’re experiencing issues with the extension. Does the issue persist even after you restart the computer?

If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.

Looking forward to hearing from you.

Hi there,

When Firefox is set to run in private browsing mode it completely prevents our extension from being able to write files into Firefox's local storage, which is a requirement in order for the extension to be able to establish your 1Password account and your database in the browser.

You can still open and use private browsing windows manually, which will allow you to enjoy both worlds - you can enjoy a more private and secure browsing session, while still having 1Password operational in your browser 😊

If you have any questions, we’d love to elaborate. Please drop an email to support@1password.com and we’ll be happy to help.

Hi there,

We’re sorry to hear you’re experiencing issues with 1Password in your browser.

It sounds like there might be something that is breaking the integration between the extension and your 1Password app.

We’d love to help you with it though! Please email us all the details to support+x@1password.com and we’ll get you up and running in no time :)

Looking forward to hearing from you.

Hey,

As much as we would love to, we don’t offer live chat support at this time. We offer excellent email support and we find this more efficient as we are able to point users to the correct guides and list all the steps needed.

Please drop an email to support@1password.com if there is anything we can help with at all!

Hey there,

We’re sorry to hear you are experiencing issues, it definitely sounds like things aren’t working as they should be.

We’d love to investigate the issues you are having and help you get things working as soon as possible.

Can you please email us the details to support+x@1password.com so we can get all the info and troubleshoot this with you?

Thank you kindly.

Hey there,

Sorry to hear you’re having an issue with the extension. We’d love to help you get things working properly!

Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible.

Hey there,

Sorry to hear you’re having an issue with the extension. We’d love to help you get things working though!

Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible.

Hi Hannes,

That definitely sounds wrong. We’d like to investigate the issue and help you get things working properly.

Can you please email us to support@1password.com so we can get all the info and troubleshoot this with you?

Thank you kindly.

Hey Grant,
Sorry to hear you’re experiencing issues with the extension.

Does the issue persist even after you restart the computer? If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.

Hey ilMatte81,

Is Touch ID not working even after you restart the computer?

If so, please email us to support+x@1password.com with the details so we can help you get things working again!

Looking forward to hearing from you.