Hello, your feedback is important to us, and we are sorry to hear that you are having trouble using the extension.

In order to investigate this a bit more, we will need some more details on the issues you encountered. This is because some of the redirection settings could be set up by your university library, however, to avoid unwanted redirection, you could use our Advanced Settings to customise it to your preference.

Here is some more information: https://intercom.help/lean-library/en/articles/5668269-how-do-i-use-the-advanced-lean-library-extension-settings

It would also be very useful if you could get in touch with us at support@leanlibrary.com and let us know the issues you encountered, we can then resolve them for you.

Best wishes
Clare