VPN VeePN - Free VPN for Firefox 的評論
VPN VeePN - Free VPN for Firefox 作者: VeePN
1,694 筆評論
- 評價 1 分，滿分 5 分來自 Jefferson Castillo，1 年前If I could give a 0, I would. One month ago I tried it in Free mode and in worked. I decided to purchase a year of service and up to this moment, I am not allowed to connect to servers in Premium mode. I raised a Support Request on July 30th (almost one month ago) and I haven't received a resolution to this matter. A couple of days ago I requested a REFUND to VeePN and they haven't even replied to my request. Bad service. Bad customer support as well. This is what you will face if you run into issues. DO NOT RECOMMEND.
開發者回應
張貼於 1 年前Hi there! We apologize for the inconvenience if the extension is not working for you. Please reach out to us at support@veepn.com and include 'Mozilla Firefox Review' in the subject line so that we can assist you promptly. Sincerely, Alex Customer Support Team - 評價 5 分，滿分 5 分來自 Firefox 使用者 18577008，1 年前
- 評價 1 分，滿分 5 分來自 Firefox 使用者 13558368，1 年前
- 評價 1 分，滿分 5 分來自 Riko_Crimea，1 年前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 18561939，1 年前
- 評價 2 分，滿分 5 分來自 Firefox 使用者 14496115，1 年前it was probably the best vpn i've used. but now it's blocked in russia, so there's no connection to any of servers. and I don't think that's ok for the apps designed to bypass the local restrictions.
開發者回應
張貼於 1 年前Hi!
We're sorry to hear that the extension isn’t working for you. Please contact us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Daiana
Customer Support team 開發者回應
張貼於 1 年前Hi!
Please, note that we do not collect any sensitive data. More details can be found on your Privacy Policy page.
In case you have any additional questions or concerns, please, email us at support@veepn.com and include "Mozilla Firefox Review" in the email's subject. We would be happy to answer all your questions.
Best regards, Daiana
Customer Support Team.- 評價 1 分，滿分 5 分來自 Firefox 使用者 18541214，1 年前
- 評價 1 分，滿分 5 分來自 Firefox 使用者 15196222，1 年前
開發者回應
張貼於 1 年前Hi.
We're sorry to hear that you have faced with connection. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Lucas
Customer Support Team- 評價 5 分，滿分 5 分來自 Mutaz Awad，1 年前
- 評價 2 分，滿分 5 分來自 Firefox 使用者 14251302，1 年前Не работает на столько, что даже не устанавливает соединение. Просто не включается.
開發者回應
張貼於 1 年前Hi,
Thank you for your feedback. We're sorry to hear that you're having trouble with the extension not connecting. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Nikolas
Customer Support Team 開發者回應
張貼於 1 年前Hi!
We regret to hear that the extension did not meet your expectations. Please don't hesitate to contact us at support@veepn.com for dedicated assistance. Make sure to reference 'Firefox Store Reviews' to expedite the process.
Best regards,
Alex
Customer Support Team開發者回應
張貼於 1 年前Hello,
We apologize that the extension didn't work for you. Please contact us at support@veepn.com for assistance. Be sure to mention 'Firefox Store Reviews' to help us identify your case faster.
Best regards,
Alex
Customer Support Team開發者回應
張貼於 1 年前Hi Edwardson. We are sorry to hear that the extension didn't work for you. Please reach out to us at support@veepn.com so we can assist you. Don't forget to mention 'Firefox Store Reviews' for faster identification.
Sincerely, Nikolas
Customer Support Team- 評價 1 分，滿分 5 分來自 Firefox 使用者 12857698，1 年前Бесполезный, неработающий кусок говна уже несколько месяцев этот балласт висит мертвым грузом и них.я не хочет соединять ни с одним прокси. Удаляю
開發者回應
張貼於 1 年前Hi! I am sorry to know that you consider our extension in a such way. Is it possible for you to share more details regarding the issue that you have faced? We would be happy to assist you!
Please, email us at support@veepn.com and include "Firefox Review" in the email's subject.
Best regards, Lucas, VeePN Support. - 評價 3 分，滿分 5 分來自 Firefox 使用者 14178381，1 年前Расширение заработало, но подключается мягко говоря через раз и не ко всем серверам, совсем не то, что было до мая 2024-го. Будем надеяться, что поправят, приложение всё-таки было хорошее.
開發者回應
張貼於 1 年前Hello,
We acknowledge receipt of your feedback and express regret for any inconvenience resulting from the recent update. To facilitate a thorough resolution of the issues, we kindly request that you provide detailed information regarding the encountered challenges. For prompt assistance, please contact our support team at support@veepn.com .
Your prompt response is anticipated.
Best regards,
Alex
VeePN Support