Rakuten: Get Cash Back For Shopping 的评价
Rakuten: Get Cash Back For Shopping 作者： Rakuten
user5678 的评价
The recent update to add the floating widget on screen is extremely annoying. Makes shopping impossible. I can't see what I'm shopping for!
Unrelated to that but still a problem is that over the past 6 months or so the extension seems to have stopped working. I need to fill out a ticket to get my cash back every time I buy something now. I've turned off other extensions I thought might be interfering with it but no luck. Been using Rakuten since 2018 without any issues until recently.
Unrelated to that but still a problem is that over the past 6 months or so the extension seems to have stopped working. I need to fill out a ticket to get my cash back every time I buy something now. I've turned off other extensions I thought might be interfering with it but no luck. Been using Rakuten since 2018 without any issues until recently.
开发者回应
发布于 1 年前Thank you for this feedback about this new feature of our extension. We are sorry this new feature is in your way. You can move the "bubble" icon up and down the side of the website so you are able to see anything it may be currently blocking from view.
We typically see these issues with eligible orders not tracking when our Members have any ad or internet traffic blocking extensions added and enabled in the browser they use to access our services or at the computer/network level when shopping from a laptop or desktop computer. This issue may also be caused by the anti-virus software you currently use. Updating the extensions or anti-virus software to trust Rakuten, in most cases, resolves these issues. For more help, please reach out to us at socialhelp@rakuten.com.
We typically see these issues with eligible orders not tracking when our Members have any ad or internet traffic blocking extensions added and enabled in the browser they use to access our services or at the computer/network level when shopping from a laptop or desktop computer. This issue may also be caused by the anti-virus software you currently use. Updating the extensions or anti-virus software to trust Rakuten, in most cases, resolves these issues. For more help, please reach out to us at socialhelp@rakuten.com.
901 条评价
- 评分 5 / 5来自 Firefox 用户 19006624， 2 个月前
- 评分 1 / 5来自 Firefox 用户 19026091， 2 个月前This used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
开发者回应
发布于 2 个月前If you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - 评分 5 / 5来自 Firefox 用户 16761587， 3 个月前
- 评分 1 / 5来自 Firefox 用户 16471973， 3 个月前It said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
开发者回应
发布于 3 个月前Oh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - 评分 5 / 5来自 Firefox 用户 17377984， 3 个月前
- 评分 5 / 5来自 Firefox 用户 18971339， 3 个月前
- 评分 4 / 5来自 Firefox 用户 17059814， 4 个月前
- 评分 5 / 5来自 Firefox 用户 15687146， 5 个月前
- 评分 5 / 5来自 Firefox 用户 18903820， 5 个月前
- 评分 1 / 5来自 Firefox 用户 18849742， 5 个月前
- 评分 5 / 5来自 Firefox 用户 18896728， 5 个月前
- 评分 4 / 5来自 Firefox 用户 18175085， 5 个月前
- 评分 5 / 5来自 Firefox 用户 18859324， 5 个月前
- 评分 5 / 5来自 Firefox 用户 18872538， 5 个月前
- 评分 5 / 5来自 Firefox 用户 18868426， 5 个月前
- 评分 5 / 5来自 Firefox 用户 14631537， 6 个月前