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Recenze doplňku Rakuten: Get Cash Back For Shopping

Rakuten: Get Cash Back For Shopping od Rakuten

Hodnocení: 4,4 z 5
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Recenze od uživatele boggle
od uživatele boggle, před 4 lety
Will not pay out cash back on large purchases. Bought a Lenovo laptop with 8% cash back, Rakuten tracked the purchase successfully but dragged their feet for over a month before telling me they couldn't issue the cashback with a slew of reasons why it could have failed. If you don't get the cash back credited right away, you can bet you'll never see it. Worse than a mail-in-rebate, Rakuten is a glorified SCAM. Just look how fake review-bombed this plugin is.

Odpověď vývojáře

zveřejněno před 4 lety
We are sorry you have had this experience with us. We sometimes reach out to the merchant directly to verify and order's eligibility for Cash Back. Every one of our partnered merchants has its own Cash Back Terms that may exclude certain items, departments, coupons used, or other things from earning Cash Back. A little review goes a long way to helping our Members rack it up consistently with Rakuten.
906 recenzí
  • od uživatele joe, před 21 dny
  • od uživatele Uživatel Firefoxu - 19940581, před 22 dny
    Sells the ish out of your personal data, but at least you get a cut. Hopefully we can get some laws that actually protect us soon.... err at least 50% of what they make from our data.

    ALWAYS shop local over a small kickback for selling your personal information, of course.

    Rakuten: get the damn "icon" off my screen err at least give me the option, WTF - deactivated

    Odpověď vývojáře

    zveřejněno před 14 dny
    We take the security and safety of our Members seriously. You can download and review the data we have on file for your Rakuten account (as well as request the deletion of that data) in the Privacy Preferences of your account on our website: https://www.rakuten.com/privacy-preferences.htm

    We are sorry that newer icon feature isn't to your liking. You can slide that icon out of the way, up and down the viewed page. If this new feature is in the way, you can always uninstall our extension and shop directly through our app or through our website, Rakuten.com, going forward.
  • od uživatele Yakedo, před 3 měsíci
  • od uživatele Uživatel Firefoxu - 18488372, před 5 měsíci
    Installed and two out of two purchases did not track. Simply doesn't work. Contacted Rakuten and received the generic "we will reach out" response. Hard to believe there is something worse than their normal tracking. So not only is this add on extremely intrusive with pop ups it doesn't work.

    Reply to developer response: How exactly will you "review this" other than to say we'll reach out to the merchant and if they didn't track it then it is the users fault? Fact is there are better cash back sites that actually have relationships with merchants rather than Rakuten's "oh well, it's your fault" response.

    Odpověď vývojáře

    zveřejněno před 5 měsíci
    We are happy to review this for you. Please email our team at socialhelp@rakuten.com.
  • od uživatele Daniel Martí, před 6 měsíci
    Steals user data and harms small businesses.
  • od uživatele Uživatel Firefoxu - 19585460, před 7 měsíci
    It doesn't work on Firefox. I can only use Chrome

    Odpověď vývojáře

    zveřejněno před 7 měsíci
    You can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com
  • od uživatele Arib, před 7 měsíci
  • od uživatele Uživatel Firefoxu - 19006624, před rokem
  • od uživatele Ann, před rokem
  • od uživatele Uživatel Firefoxu - 19026091, před rokem
    This used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.

    Odpověď vývojáře

    zveřejněno před rokem
    If you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you.
  • od uživatele Uživatel Firefoxu - 16761587, před rokem
  • od uživatele mbgoss, před rokem
  • od uživatele Kevin, před rokem
  • od uživatele Uživatel Firefoxu - 16471973, před rokem
    It said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.

    Odpověď vývojáře

    zveřejněno před rokem
    Oh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out.
  • od uživatele Uživatel Firefoxu - 17377984, před rokem
  • od uživatele carrie, před rokem
  • od uživatele Uživatel Firefoxu - 18971339, před rokem
  • od uživatele charlich, před rokem
    There is no Rakuten button on my browser. Why?

    Odpověď vývojáře

    zveřejněno před rokem
    It sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.
  • od uživatele Uživatel Firefoxu - 17059814, před rokem
  • od uživatele KBlack69Z, před rokem
  • od uživatele Uživatel Firefoxu - 15687146, před rokem
  • od uživatele Uživatel Firefoxu - 18903820, před rokem
  • od uživatele Uživatel Firefoxu - 18849742, před rokem
  • od uživatele Uživatel Firefoxu - 18896728, před rokem
  • od uživatele Uživatel Firefoxu - 18175085, před rokem