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Recenze doplňku Surfshark VPN Extension

Surfshark VPN Extension od Surfshark

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Recenze od uživatele level6
od uživatele level6, před 2 lety
Paid for 26 months... got about 3 working months, so far. They've removed their "Live Chat" links it seems. Shame. I loved SurfShark. This extension has been trash about 75% of the time I've gone to use it, though, and I am NOT in the position for full VPN on this host. It MUST be by browser profile.

EDIT: I use multiple FF profiles on this machine to segregate everything for my online identities. I have found that this is happening in one FF profile, whlle "Firefox is being updated in another profile." When I switch to my main profile, it is waiting for "restart to update Firefox". Once I restart to complete the update, this extension begins working, again. I would suggest that everyone make sure your FF is not in mid-update.

You also must make sure to update this SurfShark extension in each profile separately (all extensions, really). And restart each profile.

Going from 1 to 5 stars.

Odpověď vývojáře

zveřejněno před 2 lety
Hey, Hello! Let me apologize that you are having difficulties with our VPN service and finding our live chat support. You can join the Surfshark 24/7 live support chats found at https://support.surfshark.com/hc/en-us - the "Chat with us" option is located at the bottom of the article. Also, you could write to support@surfshark.com I believe our team will help you to solve all the problems that you have encountered.
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