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Recenze doplňku Surfshark VPN Extension

Surfshark VPN Extension od Surfshark

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277 recenzí
  • od uživatele Uživatel Firefoxu - 17237205, před 3 lety
    USER HOSTILE I'm canning it. Nothing in setup works as stated.

    Odpověď vývojáře

    zveřejněno před 3 lety
    Hello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks!
  • od uživatele Uživatel Firefoxu - 15142503, před 3 lety
    error de conexión proxy

    Odpověď vývojáře

    zveřejněno před 3 lety
    Hi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!
  • od uživatele Uživatel Firefoxu - 12594134, před 3 lety
  • od uživatele Uživatel Firefoxu - 16766017, před 3 lety
  • od uživatele Uživatel Firefoxu - 17186143, před 3 lety
    Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)

    Odpověď vývojáře

    zveřejněno před 3 lety
    Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have!
  • od uživatele skeletondude, před 3 lety
    i cant create an account and the website wont open to create my new account

    Odpověď vývojáře

    zveřejněno před 3 lety
    Hi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us!
  • od uživatele amine250, před 4 lety
    Shady new permissions to access all websites data.

    Odpověď vývojáře

    zveřejněno před 4 lety
    Hi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊
  • od uživatele krish, před 4 lety
  • od uživatele Kaloonie, před 4 lety
  • od uživatele Uživatel Firefoxu - 14201137, před 4 lety
  • od uživatele jenna, před 4 lety
  • od uživatele Andre, před 4 lety
  • od uživatele Uživatel Firefoxu - 17061356, před 4 lety
  • od uživatele yous, před 4 lety
    on te dis que c'est gratuit mais tu dois choisir un forfait pour t'inscrire.

    Odpověď vývojáře

    zveřejněno před 4 lety
    Hello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied!
  • od uživatele IvarEngineDriver, před 4 lety
  • od uživatele Crimea.be!, před 4 lety
    Только платные тарифы...

    Odpověď vývojáře

    zveřejněno před 4 lety
    Hello there! The Surfshark VPN is paid, since our main goal is to provide the best quality, reliable services, which requires funds. However, you can contact our Support Team via Live Chats, or support@surfshark.com, and they will help you pick out the most suitable plan! 🦈
  • od uživatele Uživatel Firefoxu - 12726996, před 4 lety
    Surfshark does not work in the country i am . It may work in countries without internet censorship. I may have just wasted my money.

    Odpověď vývojáře

    zveřejněno před 4 lety
    Hello there! We're sorry to hear about the issues you're having with Surfshark! Make sure to contact our friendly Support Team via Live Chats, or support@surfshark.com, as we're sure they will help you accessing our services no matter where you are! 🦈
  • od uživatele grashooper, před 4 lety
  • od uživatele AC⚡️DC, před 4 lety
  • od uživatele Sherwood Fox, před 4 lety
    You have to REGISTER before you can even use it for testing but, it still leaks your real DNS details even if you do register! Not worth the hassle!

    It's well liked and has some very good reviews but THIS IS NOT A FREE VPN!
    Pricing is at (but may have changed since this was added)...
    ...24 Months = £1.83 per month...
    ... 6 Months = £4.77 per month...
    ... 1 Month = £9.51 per month.

    That is the information they should have led with!
    That would have allowed YOU the decision whether or not it was worth your time!
    But company's don't like to do that because they know a high amount of people will avoid the looking at the follow up pages etc. (its the psychology of the advertisement con - misleading - of the subject...YOU).

    It's has a Virtual private network license for commercial proprietary software.
    It was developed by 'Surfshark' and is a VPN service company (based in the British Virgin Islands) that was initially released in 2018. It offers products such as a virtual private network (VPN) service, a Data Leak Detection system, and a Private Search Tool.
    Operating systems usability include:
    Android, iOS, Windows, macOS, Linux, Amazon Fire TV, Chrome, Firefox
    Platform usage catered for:
    Personal computer, Smartphone, Router, Smart TV.
    Languages available to date are:
    English, French, German, Spanish, Italian, Arabic, Japanese, Chinese (Mandarin and Cantonese), Korean, Polish, Portuguese (Brazilian), Russian, Ukrainian, Turkish.

    Odpověď vývojáře

    zveřejněno před 4 lety
    Hi Sherwood! We indeed offer a paid VPN service and do not market it as free. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. Thank you for understanding.
  • od uživatele Rickkee, před 4 lety
    Paid Only, no notice, no trial, too many free VPN solutions out there. Cya

    Odpověď vývojáře

    zveřejněno před 4 lety
    Hi there! We indeed have a 7-day trial on Play/Apple Store which you can use, however, Surfshark is a paid VPN and you would need a subscription afterwards. If you have any questions or issues, feel free to contact us at support@surfshark.com too!
  • od uživatele Uživatel Firefoxu - 17007561, před 4 lety
  • od uživatele Uživatel Firefoxu - 16976804, před 4 lety
    Thought it was a decent price for a VPN/proxy. Unfortunately it looks like I only made a donation to...somebody. When I attempt to log in to the FF extension, all I get is:
    "Sorry, we couldn't connect you at this time. Please try again later or contact our support team."
    I reached out to their "Support Team" and got a bot reply.
    I use vpn.ac, NordVPN, PIA, AirVPN, and ProtonVPN. Always looking to add to my privacy arsenal but SurfShark doesn't make the cut.

    Odpověď vývojáře

    zveřejněno před 4 lety
    Hi! Let us apologize for the inconvenience. If you are connected to our bot, you can request to speak to a real agent by typing "Live agent" into the chat or you can contact our Support team via support@surfshark.com and they will be able to help you solve this. Thanks!
  • od uživatele Amir Hosssein 2030, před 4 lety
  • od uživatele Uživatel Firefoxu - 14009101, před 4 lety
    100% de pago

    Odpověď vývojáře

    zveřejněno před 4 lety
    Hi there, thank you for your review! While you do have to pay to use Surfshark, we provide many benefits that free VPNs may not have, including not collecting any logs or data, using the VPN on unlimited devices and more!