Sorry to hear that. We offer certain features exclusively on our paid plans to ensure the continued availability of our free plan for users who may not be able to afford to subscribe. It's about striking a balance between offering a free service and providing added benefits to our paid subscribers.

On another note, we've shared your feedback with the team for future consideration. That said, keep in mind that you can create notes or custom fields for more specific items that don't fit the available templates (proton.me/support/pass-custom-field).

Lastly, Proton Pass is headquartered in Switzerland, which has some of the world's strongest privacy laws. However, Switzerland is an expensive country to maintain a service in. Nonetheless, we appreciate your feedback and have taken note of it accordingly.