Hey Andri,

Thank you kindly for the feedback, we really appreciate it!

Your information is encrypted and protected by both your Master Password and Secret Key, which makes it virtually impossible to crack with today’s technology. Furthermore, it keeps your data safe and private from everyone - even us. The data that is stored in our cloud service is unreadable and completely useless to everyone but you, since you’re the only one who holds the keys (your Master Password and Secret Key combo).

If you’d like to learn more:
- How the Secret Key works: https://support.1password.com/secret-key/
- Our security model: https://support.1password.com/1password-security/
- Security audits that 3rd parties performed on our apps and cloud service: https://support.1password.com/security-assessments/

In addition, when you use our cloud service, a local copy of your data is also stored on your devices so even if we go offline, you’ll still be able to access and work with your data.

We hope that will make you feel more secure about working with our cloud service, and if you have any other questions or require further clarification on the topic, feel free to email us to support@1password.com and we’ll gladly help!

Thanks again for the feedback, we’ll forward it as necessary.

The 1Password team.