Hello! We appreciate you contacting us regarding your issue. For us to provide better assistance, could you please elaborate on it more specifically? You can directly send this detailed description to our support team via the following link: https://www.freedownloadmanager.org/support.htm. Thank you!

Hello! Could you kindly describe the issue in more detail including the browser version and FDM version, and forward it directly to our support team using this form: https://www.freedownloadmanager.org/support.htm

Hello! For the FDM browser addon to function correctly, it is required to install the Free Download Manager software. You can obtain the most recent version on the official site. If you encounter any other issues, please feel free to contact our support team through this form: https://www.freedownloadmanager.org/support.htm.

Greetings! We would like to state once more that the FDM extension only transmits the necessary data to launch downloads in the FDM client. The anonymous data usage alert was implemented purely to meet Mozilla's stipulations. If you find this unacceptable, you can always choose not to install the extension. We appreciate your understanding and hope you’ll consider this before leaving a lower rating. Thank you.

Hello! We are very sorry that the consent screen about data transfer have caused so many negative emotions among our users. However, as we've already explained, the FDM extension needs to transfer downloads to the FDM application in order to work. Without this transfer, the extension simply can’t function. Due to the latest Mozilla’s guidelines, this process now requires users to explicitly consent to the data transfer. If you find this requirement unacceptable, you can always uninstall the extension. We appreciate your understanding and hope you will consider this before leaving a lower rating. Thank you.

Hello! We’re sorry for the inconvenience caused by the new data‑transfer consent prompt. Per Mozilla’s latest guidelines, extensions must now request your explicit permission before passing download information to the FDM application, which is why you’re seeing this screen. We understand extra prompts can be frustrating. Thank you for your understanding, and please let us know how we can make this smoother for you.

Hello! Could you kindly provide us with more details about the issue you're experiencing using the following form: https://www.freedownloadmanager.org/support.htm