Frequently this extension claims that the service is unusually busy and won't let me log in - this is a service that I have paid for! On many of the times that I do get logged in, the service degrades and will not change from one country to another, even trying to stop the service makes no difference and I can't remove the "stuck" ip until I have rebooted. There are also times when the service just stops working and requires that I log in again to use it. I have found that, at least usually, it retains the latest ip address that was in use rather than dropping the vpn altogether. This service would be great if it worked as intended but, unfortunately, it does not. To make matters worse, the main vpn service will not work at all for me.