Hello. We're sorry to hear about the issue! We would suggest fully reinstalling the browser to see how it goes. In case the issue persists, please contact our customer support, and we’ll help you out. Our team is available 24/7 at support.nordvpn.com. -G.M.

Hello and thank you for your honest feedback. We will keep it in consideration upon further developing and polishing our products to fit your comfort and needs. In case you have any further insights, feel free to share at support.nordvpn.com! -Drea

Hello. It would be great if you could specify the exact issue that you have experienced while using our browser extension for us to provide you with assistance on its resolve. We're always glad to help! -A.S.

Hello. Apologies for all the inconveniences. Please try reinstalling the browser extension and check if there are no other extensions installed that could be interfering with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -G.M.

Hello! Please try reinstalling our proxy extension. If you're still unable to log in, please try contacting our customer support team at support.nordvpn.com and we'll check on the issue in more detail. -L.L.

Hello! We'd strongly recommend to clear cache and cookies of the browser to check whether the issue persists. If so please make sure to contact our support team via live chat at support.nord-help.net -Neo

Hello. Please double check if there are no other add-ons installed on your browser that could interfere with the NordVPN browser extension. If the issue still persists, try reinstalling both the browser and the extension completely. In case that does not help, please contact our support team once again at https://support.nord-help.net/ so we could help you further. -G.M.

Hello. Please try reinstalling our extension. If the issue persists, do not hesitate to contact our support team at support.nordvpn.com. -G.M.

Hello! We would recommend fully clearing the cache and cookies for your browser, which should resolve the issue occurred. Steps on how to do so can be found here: https://nordvpn.com/blog/how-to-clear-your-cache/

Make sure to contact our support team at support.nordvpn.com if the issue remains afterwards. -Neo

Hello. The permission to work in private windows is required for the add-on to work in private browsing mode also known as incognito. You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section. -G.M.

Hello. We appreciate the feedback and are always looking for ways to improve our service and applications. If you have any other suggestions, feel free to contact us at https://support.nord-help.net/.
Regarding there being less features on the browser extension - this is normal because the browser extension only acts as a proxy for your browsing to hide your IP address, it does not provide data encryption like the desktop version. Because of this, you can only select countries to connect to and the specialty servers are non-existent on the extension. Same for such features like the Kill-switch. If you'd like access to all of those features and if data encryption while browsing is what you're after we recommend connecting with the desktop application instead of the browser extension. If you have any further questions or need any further help please don't hesitate to contact our support via the link mentioned before. -R.L.

Hello. VPN connection speed is highly dependent on a number of factors and can be improved by altering a few settings dependently on the configuration used. Therefore, we'd advise you on contacting our customers' support team at support.nordvpn.com so they could provide you assistance on its improvement. Thank you!