Fix it.

Your add on does not work. I log in, and it confirms I logged in. No access to the add-on. I've tried re-downloading and it doesn't work. Your app is broken. I paid you 300 dollars for the year. FIX IT! I will not be buying your vpn in the future. It's been almost a month

Really poor app, breaks all the time. Have to uninstall and reinstall frequently, clear cache all the time. It's really really poor

This version doesn't allow me to log in. Hitting the login button bring up a popup that takes 30s to load. After entering my credentials it tells me that I have logged in, but I cannot select any countries to log in from as it says that I am not logged in.

this is very stupid like most people we paid for a service that cant even be fulfilled you offer a broken false advertised extension not only does is stop working randomly when it does good luck trying to log back in because i guess no one cares anymore at the nord team because these login issues have been here for a long time. I would recommend finding a company that actually cares what they put out.


edit 3/26/22 at random time it just stops working. Websites refuse to connect when using the vpn for indiscriminate amount of times. Doesn't happen every hour but often enough to be a pain. Still don't know how this is an issue i will be going to a different vpn after this subscription is over.

Every time it logs you out, you have to uninstall the addon and reinstall it to log back in again. If you don't it won't work. Please fix this NordVPN.

geen ster waardig, kan niet inloggen. Nord VPN is zo wie zo ellende.

Login issue

Aucun problème jusqu'à présent

SO MANY TIMES this extension will not allow you to login and then you have to delete and reinstall the extension. Then you also have to re-add all your websites to the whitelist because many dont work with vpns. This is getting super annoying and I will be turning off automatic renewal if this isnt fixed soon. This is NOT A FREE VPN, you have to PAY for it.

Login doesn't work

EDIT3: What do you know? It seems that NordVPN finally listened to customers.
Since the last update, I have to say that it worked seamlessly. I don't have to re-login everytime or uninstall/reinstall the extension, and NordVPN added 2FA. Increasing temporary my rating to 4, and I will adjust accordingly with time.
I have to acknowledge you did improve NordVPN.

EDIT2: Obviously everybody has issues with your addon so please stop saying "Sorry, if it persists contact the customer support" and fix your lousy login....

EDIT: Nope, even without any other addon and on different systems the login error is there, and completely random. Your login system is just a bad idea IMO. I miss the old one with login and password, and you could just add 2FA. It used to randomly disconnect but it was easier to connect.

Like many people I have this login issue, only workaround is to uninstall/reinstall the addon.
This NordAccount thing is the worst idea ever, login and password was better, I have to constantly relogin through the browser, which defeats the purpose of the VPN when I am in a censored country. Definitely not renewing....

this extension is busted right now in mozilla. cannot use it as it keep asking for log in over and over.

I have the perpetual login issue as well.
There's no "Cancel" button available as support here suggested.
Terrible experience, seems like I need to seriously consider changing VPN provider

Plugin simply does not work. Whenever I log in the UI keeps asking me to log in again, as if it doesn't realize I just did. Yes, I have contacted your customer support (they said there was nothing they could do), cleared cache, reinstalled plugin, disabled all other plugins/extensions, and it still does not work.

Перестало работать

It does not encrypt DNS queries that are leaked by Pihole. But NordVPN extension works in chromium based browser.