Κριτικές για το Proton VPN: Fast & Secure
Proton VPN: Fast & Secure από Proton, Proton Team
834 κριτικές
- Βαθμολογία 2 από 5από Me, 2 μέρες πρινUnable to connect to the internet after unlocking session on Linux.
Crash Firefox from time to time, which make a new session start without my tabs...Απάντηση προγραμματιστή
δημοσιεύτηκε στις 11 ώρες πρινSorry to hear that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Βαθμολογία 5 από 5από eliz, 2 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 19430323, 2 μέρες πριν
- Βαθμολογία 4 από 5από Χρήστης Firefox 19947022, 3 μέρες πρινThe bad thing about protonvpn free is that it assigns you a server based on your IP. Proton may be collaborating with authorities. Something we don't know internally, and they can already know your IP. So when you connect you are assigned to a free server but what you don't know who is connected to that server can be you alone or with other people. Another thing is that it uses VPS, dedicated servers are in England, we all know that England is an ally of the United States so draw your conclusions. What I don't understand is why one cannot choose which server to use and not that the system itself assigned me based on its preferences.
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δημοσιεύτηκε στις 12 ώρες πρινThe default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to change server, or you can upgrade to connect to a specific server in a country of your choice.
All of the Proton VPN servers use static IP addresses, which means that the same IP address is shared between all users connected to the server, and the IP address is the same all the time for that particular server, unless the server itself is changed. However, this does not apply to the free and Secure Core servers, which are selected from a pool of servers in order to balance out the load. As for dedicated IPs, we support multiple other countries: https://proton.me/support/dedicated-server-locations.
Lastly, we're not collaborating with any authorities whatsoever. If you'd like to assure yourself of Proton VPN's trustworthiness, navigate to https://protonvpn.com/blog/is-protonvpn-trustworthy for more details. We have a strict no-logs policy protected by Swiss law, and we are open-source and undergo regular third-party audits of our services. Απάντηση προγραμματιστή
δημοσιεύτηκε στις 20 ώρες πρινWe're sorry to see that you're dissatisfied, and we would appreciate your feedback on how we could earn a better review from you. If you're having any problems with Proton VPN, we'd be more than happy to troubleshoot with you and see that it is to your satisfaction. Please contact us at https://protonvpn.com/support/contact with more details. We'd be happy to help.- Βαθμολογία 5 από 5από AetherRose, 5 μέρες πρινGreat app, does a good job. I'd love it if they added a feature to turn on for specific websites.
- Βαθμολογία 4 από 5από Χρήστης Firefox 19941048, 6 μέρες πρινSo like sometimes I need to turn the extension on and off a lot sometimes cuz if I don't it just won't connect to internet. (The web browser not the computer) I've tried this on waterfox and librefox I believe and multiple devices and OSes
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δημοσιεύτηκε στις 5 μέρες πρινThank you for the feedback. Does the issue perhaps occur after rebooting your device, or restarting your browser? Are you receiving any error messages? Do you have the auto-connect feature enabled? Which browser version and Proton VPN extension version do you have installed? Please contact us at https://protonvpn.com/support/contact so we can help you troubleshoot. - Βαθμολογία 5 από 5από Χρήστης Firefox 12780740, 6 μέρες πρινWorks almost perfectly. A killp-switch would be necessary. Thanks Proton Team!
- Βαθμολογία 1 από 5από ee, 8 μέρες πρινdoesn't work it just makes my browser non functional, the app works fine though
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δημοσιεύτηκε στις 8 μέρες πρινSorry to hear that. Could you describe the issue in more detail? What are the specific steps you're taking that lead to the problem? Are you receiving any error messages? Which Firefox version and Proton VPN extension version do you have installed? Contact us at https://protonvpn.com/support/contact with more details so we can help.
Meanwhile, try reinstalling the extension from scratch to see if there's any improvement. - Βαθμολογία 5 από 5από Armando Bloom, 8 μέρες πριν
- Βαθμολογία 5 από 5από hiepnh, 8 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 19935455, 9 μέρες πριν
- Βαθμολογία 5 από 5από Facty, 9 μέρες πριν
- Βαθμολογία 5 από 5από GalaxialSupernova, 10 μέρες πριν
- Βαθμολογία 5 από 5από Aimee Oracle Grove, 10 μέρες πριν
- Βαθμολογία 5 από 5από Norbert, 11 μέρες πριν
- Βαθμολογία 5 από 5από FeSi, 11 μέρες πρινI am very happy with the extension as it automatically connects without any problem. During my nearly 1 year use I never had a problem in any way.
- Βαθμολογία 3 από 5από Ce@p2g77L#W, 13 μέρες πρινIt does its job. Reliable. Not greedy, the free version is quite good.
However, there are some problems specific to Firefox.
There are regular connection problems.
-It always says there's a problem connecting your account, but your account connects (this isn't a huge problem, it's just confusing for some).
-Sometimes it connects and then disconnects after a split second. You have to wait a bit. (Meh, okay, but it's still a problem)
-Sometimes it doesn't connect automatically (this is a minor issue if you've pinned it to the top right, but it's very annoying)
-Loses the browser permissions?? You have to delete the add-on regularly and re-grant the requested permissions. (This is what's frustrating because the necessity of this can be forgotten.)
At least I experience these problems in both Windows and Cachy.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 12 μέρες πρινThank you for your feedback. Which Firefox version and Proton VPN extension version do you have installed exactly? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are you using any antivirus, firewall, or device optimization software? Contact us at https://protonvpn.com/support/contact with more details so we can investigate the issues further and help you troubleshoot. - Βαθμολογία 1 από 5από Overlord69, 13 μέρες πρινI can't tell what's currently going on but starting since today I can't use the addon anymore. Every time I try to connect to a server the whole browser freezes and if I wait long enough, it crashes. I have to open Firefox in troubleshooting mode and remove the addon, because as soon as I enable it it tries to connect to a server and the browser freezes.
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δημοσιεύτηκε στις 12 μέρες πρινThat doesn't sound right. Do you perhaps have the auto-connect feature enabled? Are you receiving any error messages? Which Proton VPN extension version and Firefox version do you have installed? Please contact us at https://protonvpn.com/support/contact with more details so we can have a better understanding of the issue and help you troubleshoot. - Βαθμολογία 5 από 5από FFfanboy42X, 13 μέρες πριν
- Βαθμολογία 5 από 5από raz, 16 μέρες πριν
- Βαθμολογία 5 από 5από ozfishsys, 17 μέρες πριν
- Βαθμολογία 1 από 5από THE-DRAG0N, 17 μέρες πριν
- Βαθμολογία 2 από 5από DevourerOS, 20 μέρες πρινI used to love ProtonVPN extension. It was quick and easy. However, now it is a nightmare. It started with the last version causing issues where you had to disable it and reopen the browser, but only on Linux. Well now, even if you disable it, it will lock your browser up and refresh the page every 30 seconds, on Windows and Linux. You have to completely disable and remove it, then go into the folder and delete the xpi in order to use your Firefox. I spent hours trying to place the blame on anything else. Even doing the Firefox troubleshooting where it disables the extensions did not stop this problem. Only completely removing the xpi and setting for it would stop this. I don't know what is going on over there, but I'm sure that you all should revert some of the changes you have been making, since version 1.3.x, would fix these issues. The nag pop-up for rating is horrible, and it doesn't matter if we had rated it or not. There should be a leave me alone box.
Edited, for typos and clarity.
Update: Reinstalled 1.2.16 and the issues with the lockup and reload and forgot to add that just opening the browser without loading a page would cause it to just use up all RAM in the system over about a 5 to 10 minute window. You could just sit there and watch it keep climbing.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 19 μέρες πρινSorry to hear that. Could you share more details about the issue? Does it perhaps occur after rebooting your device? Are you receiving any error messages? Which Proton VPN extension version and Firefox version do you have installed? Please contact us at https://protonvpn.com/support/contact so we can have a better understanding of the issue and help you troubleshoot.