Κριτικές για το Proton VPN: Fast & Secure
Proton VPN: Fast & Secure από Proton, Proton Team
44 κριτικές
- Βαθμολογία 3 από 5από Henne, 21 ώρες πρινLeider startet das Addon nicht fehlerfrei automatisch mit dem Start von Firefox. Firefox ladet keine Seiten bei eingeschalteten aqutostart des Addon und stürzt ab. Ohne eingestellten Autostart funktioniert es, daher 3 Sterne.
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δημοσιεύτηκε στις 16 ώρες πρινThank you for your feedback. We're aware of the issue, and our team is working on a potential fix, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for any improvements. Meanwhile, we’ve made sure to document your report accordingly. - Βαθμολογία 3 από 5από Χρήστης Firefox 16255090, 11 μέρες πρινWould be great if it had a "default connection" option and a "Recents" list like on the iOS app. Selecting the preferred country each and every time is a bit of a pain point when it's half-way down the list of countries.
Also, can you make split tunneling work the opposite way? i.e. I only want some websites to go throught the VPN.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 10 μέρες πρινThank you for your review. We've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Βαθμολογία 3 από 5από SnigePippi, 17 μέρες πρινWorked mostly fine the last 3 weeks. Now I've had to disable it as it is blocking my connection. Hope it will be solved, but it's turned off for now.
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δημοσιεύτηκε στις 17 μέρες πρινThat doesn't sound right. Would you mind describing the issue further? Are you experiencing no internet access while connected to the extension? If so, are you receiving any error messages perhaps? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Βαθμολογία 3 από 5από alepanierafale, 19 μέρες πρινProblem polega na tym, że to rozszerzenie w pewien sposób się blokuje. Przy ponownym uruchamianiu przeglądarki Firefox nie ma do niego dostępu, tak jakby wciąż się wczytuje, a proces ten nie kończy się. A zatem skorzystanie w pełni z tego rozwiązania nie jest możliwe, ponieważ dopóki rozszerzenie nie połączy się z serwerem, to strony nie wczytują się. Aby rozwiązać ten problem należy wyłączyć rozszerzenie i następnie ponownie je włączyć. To bardzo upierdliwe.
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δημοσιεύτηκε στις 17 μέρες πρινThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What are the exact steps you're taking that lead to the issue? Are you using any other extensions for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Βαθμολογία 3 από 5από Χρήστης Firefox 17954715, ένας μήνας πρινTry to make it work better on omegle like sites like emerald
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δημοσιεύτηκε στις ένας μήνας πρινThank you for your review. Could you describe the issue further? What difficulties are you experiencing using the website while connected to Proton VPN? We'd be happy to help, but we need some basic details to work with. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Βαθμολογία 3 από 5από Mike Zamkovsky, ένας μήνας πριν
- Βαθμολογία 3 από 5από g1zm02k, ένας μήνας πρινDoes the job, but it does it in the most basic and annoying way possible, for example you can't set up a default country (i.e. USA) and you instead have to constantly scroll down and activate your country of choice manually every time you want to use it because it resets the list position back to the beginning any time you click on anything...
This wouldn't be a problem if not for the fact that you can't invert split-tunnelling — I literally only want to use the VPN for one or two sites that I have data on that are blocked in the UK but I can't without it causing problems everywhere else — so I have to continuously Connect/Disconnect via the long-winded means I mentioned above every time I want to use those sites.
Other than that, no issues, but I won't be resubscribing as it's really too much faffing about for something that you should be able to set up as a one-click connect.Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας μήνας πρινThank you for your review. Although these features are not available at the moment, we've passed on your feedback to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Βαθμολογία 3 από 5από Χρήστης Firefox 19221936, 2 μήνες πριν
- Βαθμολογία 3 από 5από User, 2 μήνες πρινHello, glad to see that these reviews are actively monitored and responded to. A major issue that I have had with this extension for ages is that I cannot pin certain locations to the top of the country list, or set a certain location as default as is possible in the mobile app versions of ProtonVPN. It is tedious to have to always search or scroll far down to get to the desired location. Please add this feature.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 μήνες πρινThank you for your review. We have passed on your request to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Βαθμολογία 3 από 5από Brahvim, 4 μήνες πριν
- Βαθμολογία 3 από 5από Namecito, 4 μήνες πρινIt never worked since I installed it like 3 weeks ago. My case is the same than the one of the previous reviewer. I need it mostly for one website. When trying to enable it I get the same error: "Network error..." Firefox and add-on are updated, 115.26.0es and 1.2.9 respectively. Not using any other proxy or VPN.
Update due to developer's reply: I'll contact you providing info on the questions asked. I would like to add that I just tried the Chrome extension and it works. So it might be something related specifically to Firefox.
Update 2: I solved it. When filling up the support request I decided to give it a last try and discovered that when installing the add-on there's a fugacious message I can't read nor accept that precedes the aforementioned error. So I recorded my screen and play in slow motion and saw there's a message asking for permissions. After googling I went to the add-ons page and selected the extension and then its Permissions tab and enabled them and it worked. Might be kind of a bug that prevents the message to stop.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 4 μήνες πρινThat doesn’t sound right. Could you share more details about the issue? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Βαθμολογία 3 από 5από Ariel, 5 μήνες πρινWhile this extension has its merits, it has a critical flaw that significantly impacts its usability for me. Since last year, the connection has become unstable in China, and there are times when I simply cannot connect, no matter how many attempts I make.
Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 4 μήνες πρινWe're sorry to hear that. The reason you're experiencing this issue is due to the very aggressive restrictions in China. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further. - Βαθμολογία 3 από 5από Χρήστης Firefox 18984211, 7 μήνες πριν
- Βαθμολογία 3 από 5από владимир, 8 μήνες πριν
- Βαθμολογία 3 από 5από Drodas10!, 10 μήνες πρινEs buena, pero no cumple del todo bien en algunos sitios. Por ejemplo, intenté usarla varias veces para Cloud Gaming y solo se quedaba la pantalla negra y me regresaba a inicio. Probé con otra VPN y con esa si corrió bien el juego.
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δημοσιεύτηκε στις 10 μήνες πρινSorry to hear that. Could you share more details about the issue? What are the exact steps you're taking that lead to the problem? Which specific server(s) are you connected to in the process? Have you tried multiple different servers? Contact us at protonvpn.com/support/contact with more details so we can help. - Βαθμολογία 3 από 5από Χρήστης Firefox 18515147, 10 μήνες πρινThe speed is fast and it's free, which is nice. However, no matter how many times I try to reconnect, it always connects to a server in my country and never to servers in other countries, so I would like to see an improvement.
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δημοσιεύτηκε στις 10 μήνες πρινThe default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice. - Βαθμολογία 3 από 5από Davide, ένας χρόνος πρινIt seems it cannot be enabled only for specific containers, to specific countries.
(this is easily possible with other VPNs via the Mozilla Container extension, if you have a SOCKS5 proxy address. to use...)Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινThank you for your feedback. Although this option is currently not available, it has been requested before and we have now added your vote to the existing feature request so that our team can prioritize it accordingly. You can follow our blog and our direct channels for any news and updates. - Βαθμολογία 3 από 5από Χρήστης Firefox 18321893, ένας χρόνος πριν
- Βαθμολογία 3 από 5από Gilberto, ένας χρόνος πριν
- Βαθμολογία 3 από 5από UtkuGARIP, ένας χρόνος πρινBeyaz-Kara liste olmasını beklerdim. [White-Blacklist] (Geliştirici "Lütfen kodlayınız. demek istedi ya la, enaktarın neyini kodlayım!")
“Not active on every website or active only on this website” We didn't ask you to reinvent America. I think you are using stalling tactics because you don't want to do it. I made a comment like this for an application I don't want to name, I was directed to the website, but the website feedback form was not working. I hope I made myself clear.Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινWould you mind clarifying your review further? We'd be more than happy to help with anything, but we need to have a clear understanding first. Please contact us at https://protonvpn.com/support-form if you have any specific questions, concerns, or requests regarding Proton VPN. - Βαθμολογία 3 από 5από BZ, ένας χρόνος πρινMostly works well on Windows 11, until your computer goes to sleep. After you wake it up, Firefox has no Internet connectivity until you close and reopen Firefox, or disable the Proton VPN extension.
Developer response:
"Sorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at [support form URL] with more details so we can investigate the behavior further."
My response to developer:
I filed a support request with details last week and haven't heard anything. I'm disappointed to see a response to my review here before getting a response from support. But since I'm getting a response here:
Windows 11 23H2 build 22631.4460
Firefox 132.0.2
Proton VPN 1.2.3
No error messages (unless I open up the Browser Console)
Other extensions in use include uBlock Origin and DuckDuckGo Privacy Essentials.
The problem immediately goes away when I disable Proton VPN after waking from sleep. I can quickly toggle the extension off and back on and Proton reconnects and everything works from that point.Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας χρόνος πρινSorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at https://protonvpn.com/support-form with more details so we can investigate the behavior further. - Βαθμολογία 3 από 5από Χρήστης Firefox 18596840, ένας χρόνος πριν
- Βαθμολογία 3 από 5από Χρήστης Firefox 17485668, ένας χρόνος πριν