Κριτικές για το Proton VPN: Fast & Secure
Proton VPN: Fast & Secure από Proton, Proton Team
Κριτική από Χρήστης Firefox 19258106
Βαθμολογία 4 από 5
από Χρήστης Firefox 19258106, 4 μήνες πρινThe extension looks the part but has usability issues that need managing manually.
The main usability issue is that if you're connected to a VPN server and the computer goes into sleep mode then later resumes, the connection isn't refreshed/handled properly, effectively blocking traffic until you manually disconnect/reconnect. Occasionally this issues causes the GUI to become unresponsive too, requiring the extension itself to be restarted.
There's also no feedback given on the connection quality/speed of the server you're currently connected to. If it starts to feel slow, it requires manually moving to another server; there's no automatic transfer to a better equivalent server within the same country.
Not a negative mark on the extension per se - but it's worth noting that there's a growing list of websites that will detect you using a VPN (likely through matching your IP against IPs known to belong to Proton/etc.), making VPN usage for 'general' anonymous browsing more and more frustrating.
Proton VPN itself works well and provides lots of protections and connection configuration; it's just the extension that has a few issues really.
The main usability issue is that if you're connected to a VPN server and the computer goes into sleep mode then later resumes, the connection isn't refreshed/handled properly, effectively blocking traffic until you manually disconnect/reconnect. Occasionally this issues causes the GUI to become unresponsive too, requiring the extension itself to be restarted.
There's also no feedback given on the connection quality/speed of the server you're currently connected to. If it starts to feel slow, it requires manually moving to another server; there's no automatic transfer to a better equivalent server within the same country.
Not a negative mark on the extension per se - but it's worth noting that there's a growing list of websites that will detect you using a VPN (likely through matching your IP against IPs known to belong to Proton/etc.), making VPN usage for 'general' anonymous browsing more and more frustrating.
Proton VPN itself works well and provides lots of protections and connection configuration; it's just the extension that has a few issues really.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 4 μήνες πρινThank you for your review. Could you share more details about the connection issue? Are you able to consistently reproduce it? Which version of Firefox, as well as the Proton VPN extension do you have installed? What device are you experiencing this issue on exactly? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
On another note, some websites block known VPN IP addresses. Let us know which websites you're having trouble accessing, as well as the servers you're connected to in the process so we can help. Meanwhile, you can try switching between multiple different servers to see whether the behavior improves with some of them.
Lastly, we've documented your request regarding automatic reconnection to a faster server for future consideration.
On another note, some websites block known VPN IP addresses. Let us know which websites you're having trouble accessing, as well as the servers you're connected to in the process so we can help. Meanwhile, you can try switching between multiple different servers to see whether the behavior improves with some of them.
Lastly, we've documented your request regarding automatic reconnection to a faster server for future consideration.
607 κριτικές
- Βαθμολογία 1 από 5από atchoum, 12 ώρες πριν"Certaines fonctionnalités peuvent être payantes" dès qu'on a installé l'extension il faut payer donc c'est mensonger!
il faut payer obligatoirement - Βαθμολογία 5 από 5από Χρήστης Firefox 19482425, 2 μέρες πριν
- Βαθμολογία 5 από 5από Erik, 3 μέρες πριν
- Βαθμολογία 5 από 5από molinx, 4 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 19609818, 4 μέρες πριν
- Βαθμολογία 3 από 5από Henne, 4 μέρες πρινLeider startet das Addon nicht fehlerfrei automatisch mit dem Start von Firefox. Firefox ladet keine Seiten bei eingeschalteten aqutostart des Addon und stürzt ab. Ohne eingestellten Autostart funktioniert es, daher 3 Sterne.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 4 μέρες πρινThank you for your feedback. We're aware of the issue, and our team is working on a potential fix, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for any improvements. Meanwhile, we’ve made sure to document your report accordingly. - Βαθμολογία 5 από 5από shmilx, 5 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 12802087, 5 μέρες πριν
- Βαθμολογία 5 από 5από GGZ, 9 μέρες πριν
- Βαθμολογία 5 από 5από sparcplug, 9 μέρες πρινBasically works perfectly. Highly recommend but you may have to fiddle with your system proxy settings if they're not set to auto detect
Original review: "Installs easy and looks simple enough. It connects but doesn't work at all in that all I get is "Unable to find the proxy server". I have allowed the permission for ProtonVPN to manage the setting so I don't know how it can be wrong. If I take away the permission it doesn't allow it to connect. Literally a fresh firefox install of the latest version. Connects to internet fine with no proxy or other funny business when turned off. Basically it looks like the thing connects and then breaks the Proxy settings to not use the tunnel."Απάντηση προγραμματιστή
δημοσιεύτηκε στις 7 μέρες πρινThat doesn't sound right. Are you using any other extensions for privacy/security purposes? What type of internet connection are you using? Are you using any other VPN, proxy, or custom DNS service? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you further. Απάντηση προγραμματιστή
δημοσιεύτηκε στις 11 μέρες πρινWe're sorry to see that you're dissatisfied. Would you mind clarifying your review further? We'd be more than happy to address any issues or concerns you may have, but we need to have a clear understanding first. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help.- Βαθμολογία 4 από 5από kayser195, 12 μέρες πρινIts a great vpn and works great, no ads, nothing bad about it.
But currently i find a problem where if you close the browser with the vpn on after you reopen the browser it will try to connect to vpn immediately but will instead basically remove internet connection to the entire browser, making the extension itself inaccessible as well, only solution is to disable the extension and re-enableΑπάντηση προγραμματιστή
δημοσιεύτηκε στις 11 μέρες πρινThank you for your feedback. We are aware of the issue, and our team is working on a potential fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the extension up-to-date for the latest improvements. Meanwhile, we’ve made sure to document your report accordingly. - Βαθμολογία 5 από 5από Ticktock344, 12 μέρες πριν
- Βαθμολογία 3 από 5από Χρήστης Firefox 16255090, 14 μέρες πρινWould be great if it had a "default connection" option and a "Recents" list like on the iOS app. Selecting the preferred country each and every time is a bit of a pain point when it's half-way down the list of countries.
Also, can you make split tunneling work the opposite way? i.e. I only want some websites to go throught the VPN.Απάντηση προγραμματιστή
δημοσιεύτηκε στις 14 μέρες πρινThank you for your review. We've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Βαθμολογία 5 από 5από Filemon, 16 μέρες πριν
- Βαθμολογία 5 από 5από Jan, 16 μέρες πρινProton-VPN nutze ich ohne irgendwelche Einschränkungen sowohl auf dem iPhone wie auch mit dem FIrefox-Browser. Um es kurz zu halten: Das Tool macht, was es soll > klare Empfehlung.
- Βαθμολογία 1 από 5από WrolTroklr, 16 μέρες πρινWorks well, when it does. After using the extension for little over a few weeks, it randomly stopped actually changing my location/IP even though it says "Connected". Huge security risk, If this does happen to you, I would try disallowing and reallowing the browser to control your browser traffic, but this is a massive and unnecessary inconvenience.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 14 μέρες πρινThat doesn't sound right. Could you share more details on this? How exactly have you observed the issue? Are you using any other extensions for privacy/security purposes? Are both your browser and the Proton VPN extension up-to-date? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Βαθμολογία 5 από 5από sinisterlittledog, 16 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 13107376, 17 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 13212553, 17 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 19538649, 19 μέρες πρινI have Proton’s most advanced plan, including their full suite of services and the VPN. I’ve been using it for over a month and it works well. It does exactly what I expect from it.
Advice for those using Proton VPN on PC:
A small trick if you can protect more than one device with Proton. Exclude the browser from the software and let the extension handle the VPN. Your usage will be more flexible that way. - Βαθμολογία 3 από 5από SnigePippi, 20 μέρες πρινWorked mostly fine the last 3 weeks. Now I've had to disable it as it is blocking my connection. Hope it will be solved, but it's turned off for now.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 20 μέρες πρινThat doesn't sound right. Would you mind describing the issue further? Are you experiencing no internet access while connected to the extension? If so, are you receiving any error messages perhaps? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Βαθμολογία 5 από 5από PeeWeeDee, 21 μέρες πριν