Κριτικές για το Surfshark VPN Extension
Surfshark VPN Extension από Surfshark
Κριτική από level6
Βαθμολογία 5 από 5
από level6, 2 χρόνια πρινPaid for 26 months... got about 3 working months, so far. They've removed their "Live Chat" links it seems. Shame. I loved SurfShark. This extension has been trash about 75% of the time I've gone to use it, though, and I am NOT in the position for full VPN on this host. It MUST be by browser profile.
EDIT: I use multiple FF profiles on this machine to segregate everything for my online identities. I have found that this is happening in one FF profile, whlle "Firefox is being updated in another profile." When I switch to my main profile, it is waiting for "restart to update Firefox". Once I restart to complete the update, this extension begins working, again. I would suggest that everyone make sure your FF is not in mid-update.
You also must make sure to update this SurfShark extension in each profile separately (all extensions, really). And restart each profile.
Going from 1 to 5 stars.
EDIT: I use multiple FF profiles on this machine to segregate everything for my online identities. I have found that this is happening in one FF profile, whlle "Firefox is being updated in another profile." When I switch to my main profile, it is waiting for "restart to update Firefox". Once I restart to complete the update, this extension begins working, again. I would suggest that everyone make sure your FF is not in mid-update.
You also must make sure to update this SurfShark extension in each profile separately (all extensions, really). And restart each profile.
Going from 1 to 5 stars.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 χρόνια πρινHey, Hello! Let me apologize that you are having difficulties with our VPN service and finding our live chat support. You can join the Surfshark 24/7 live support chats found at https://support.surfshark.com/hc/en-us - the "Chat with us" option is located at the bottom of the article. Also, you could write to support@surfshark.com I believe our team will help you to solve all the problems that you have encountered.
1.132 κριτικές
- Βαθμολογία 1 από 5από Χρήστης Firefox 12919809, 8 μέρες πριν
- Βαθμολογία 1 από 5από Brahvim, 9 μέρες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 16957695, 10 μέρες πρινlove love this extension - provides flexibility for when i need to be connected to a different location than the rest of my pc when binge watching lol
also LOVE firefox! - Βαθμολογία 4 από 5από Χρήστης Firefox 13547010, 14 μέρες πρινNothing bad to say about it. Mostly works well, sometimes it disconnects though and you need to reconnect.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 14 μέρες πρινHi there, thank you for reaching out. We would like to take a closer look at what could be causing this connectivity problem on your device and what we can do to help resolve it. Please reach out to us at support@surfshark.com or by joining live-chat on our website. - Βαθμολογία 4 από 5από Χρήστης Firefox 15404888, 16 μέρες πριν
- Βαθμολογία 1 από 5από centurion 2000, ένας μήνας πριν
- Βαθμολογία 3 από 5από loz, ένας μήνας πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 19174478, ένας μήνας πριν
- Βαθμολογία 1 από 5από ModiMagic, ένας μήνας πριν
- Βαθμολογία 1 από 5από Akihiko, ένας μήνας πρινHopeless. Complicated to set up firefox and detect extension and it does not remove ads on youtube or yahoo which is why I subscribed.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας μήνας πρινHi there. Our CleanWeb ad blocker should reduce the number of ads and banners you see. In this case, we recommend reinstalling the Firefox extension to see if that helps with this issue. In case the problems persist, please reach out to our support team at support@surfshark.com or via live chat on our help center website. - Βαθμολογία 5 από 5από Χρήστης Firefox 18984786, ένας μήνας πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 19024805, ένας μήνας πριν
- Βαθμολογία 3 από 5από Χρήστης Firefox 19133945, ένας μήνας πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 19125746, ένας μήνας πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 18552847, ένας μήνας πριν
- Βαθμολογία 1 από 5από Jason, ένας μήνας πρινI keep getting a pop-up that this add-on is slowing down the browser down while the VPN is disabled and inactive, and pages don't refresh until I stop it.
Απάντηση προγραμματιστή
δημοσιεύτηκε στις ένας μήνας πρινHey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help. Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 μήνες πρινЗдравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.- Βαθμολογία 1 από 5από Χρήστης Firefox 19109869, 2 μήνες πρινYou say it’s easy but there are too many hoops to jump through
Απάντηση προγραμματιστή
δημοσιεύτηκε στις 2 μήνες πρινHi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. - Βαθμολογία 1 από 5από noname, 2 μήνες πριν
- Βαθμολογία 5 από 5από Χρήστης Firefox 12226866, 2 μήνες πριν