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Reviews for NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox by NordVPN

3.7 Stars out of 5
5
1,472
4
259
3
122
2
112
1
616
2,581 reviews
  • by Firefox user 5681723, 4 years ago
    Add-on slow, need to reinstall every few days, not worth using. Just stick with the main app which works fine.

    Developer response

    posted 4 years ago
    Hello. Apologies for the unpleasant experience you’ve had. We highly advise you to contact our customer service team and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. We'll be glad to help! -A.S.
  • by Firefox user 16557473, 4 years ago
  • by Firefox user 16549872, 4 years ago
    UNBELIEVABLY SLOW - UNUSABLE!!! use nordvpn literally any other way but this awful extension....god...

    Developer response

    posted 4 years ago
    Hello. Sorry to hear that. Have you tried connecting to different countries or reinstalling our extension? If the issue persists, please contact our support team at support.nordvpn.com for further assistance. - M.M.
  • by lavizz, 4 years ago
    to much request and not free. after to much request, then u must pay in the end. wasting time

    Developer response

    posted 4 years ago
    Hello. Yes, our service is paid. Since we charge for a subscription, we are able to maintain our strict no-logs policy and offer a premium service. If you have any questions regarding our service, our support team is ready to answer them 24.7 at support.nordvpn.com. - M.M.
  • by Firefox user 14940791, 4 years ago
    Je viens de le télécharger, fonctionne parfaitement pour l'instant.
  • by Peter, 4 years ago
  • by Firefox user 14709745, 4 years ago
    "Please try reinstalling the browser extension ..." Don't you have any other solution ?

    Developer response

    posted 4 years ago
    Hello. If you’re facing any issues with our VPN service, do not hesitate to contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -G.M.
  • by Hernan, 5 years ago
  • by AlWiWe, 5 years ago
  • by Ema, 5 years ago
    The firefox addon is terrible. If you choose 3 different countries for your VPN, it won't EVER load the country list again, you'll need to uninstall and install it again. Needless to say that it's not acceptable.

    Developer response

    posted 5 years ago
    Hello. Please try reinstalling the browser extension and check if there are no other extensions installed on your browser that can interfere with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -G.M.
  • by Firefox user 12920292, 5 years ago
  • by juan antonio, 5 years ago
  • by Luke, 5 years ago
  • by Firefox user 14584553, 5 years ago
  • by icstars, 5 years ago
    totally unnecessary add-on and i would personally suggest Mullvad over Nord

    reply to developer:

    sure, i'll provide more detail ... who ultimately owns Nord?

    Developer response

    posted 5 years ago
    Hello. We're sorry to hear about that. Could you maybe specify your review and give us more details about what exact issues did you experience with our services? We would like to help you resolve them. -R.L.
  • by Firefox user 16502166, 5 years ago
  • by Firefox user 16508307, 5 years ago
  • by Firefox user 15575184, 5 years ago
  • by Firefox user 15967439, 5 years ago
  • by Firefox user 16503602, 5 years ago
  • by Dark, 5 years ago
  • by moeassaidi, 5 years ago
  • by Firefox user 13058117, 5 years ago
    Does not work anymore. Although I have a paid account I just can't use it anymore. It says it can't connect to their servers and it does not show any country list. I can however connect through the desktop app without problems.
    Support Bot at support.nord-help.net does not have a option for firefox addon.

    Developer response

    posted 5 years ago
    Hello! Please do try to reinstall the NordVPN extension as well as clear the cache of your browser to check whether the issue persists. In case it does, you may choose General category whilst accessing our chat support and our team will surely assist to guide you through it. -Neo
  • by LAV53, 5 years ago
  • by Janeen, 5 years ago