Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,550 reviews
Developer response
posted 5 years agoHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M.- Rated 1 out of 5by ltuna, 5 years agoHoax. Advertised completely free Firefox extension. When I enter login and password, it shows SUBSCRIPTION EXPIRED. After pressing RENEW SUBSRIPTION, it opens a page with paid plans. I didn't even use it before. So it's not free as advertised.
Developer response
posted 5 years agoHello. Our VPN service is paid, but we offer a 7-day free trial. Take time to explore our VPN app for private and secure internet access and decide whether it meets your needs. We'll be happy to assist you via live chat at support.nordvpn.com. -Neo - Rated 4 out of 5by pp, 5 years ago
- Rated 5 out of 5by kimdy, 5 years agoBefore taking on and using NordVPN, I had a Hemorrhagic Stroke (NOT a stroke, just named as such because it is in your brain), and it f'd me up beyond comprehension. Over years, I got my brain back, mostly. Regardless, despite the occasional issues I had with Nord, someone was always available to discuss it, offer suggestions as to possible help, etc. No one, ever, was rude, short tempered or otherwise. While some may not have helped at the time, nevertheless after a while I DID remember what they'd said and tried it correctly this time. And, it worked. Some reviewers have NO patience as far as I can see. Be calm folks, give them a chance to help. Mine has been running, working perfectly, without problems since 2014.
- Rated 5 out of 5by Michael, 5 years ago
- Rated 2 out of 5by Firefox user 16282664, 5 years ago
Developer response
posted 5 years agoHello. Have you tried reinstalling the extension? If the issue persists after that, we would highly suggest contacting our support team at support.nordvpn.com. -A.P.- Rated 4 out of 5by Firefox user 14948394, 5 years ago
- Rated 5 out of 5by Firefox user 15844682, 5 years ago
- Rated 5 out of 5by InsideOut, 5 years ago
- Rated 3 out of 5by chen, 5 years ago
- Rated 1 out of 5by Firefox user 15330906, 5 years agoEvery time I connected to any server, I lost my internet connection. I paid for this service and stopped using it after the last update. Just another wasted app.
Developer response
posted 5 years agoHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. - Rated 2 out of 5by hawk, 5 years agoDoesn't work for private windows. As soon as I load up a private window in firefox, both firefox windows no longer connect through the proxy. Once the private window is close, the normal window loads instantly and works again
Developer response
posted 5 years agoHello. As a first step in troubleshooting the issue it would be best if you could try reinstalling the extension and checking if there are no other add-ons/extensions that could interfere with the NordVPN one. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L. - Rated 5 out of 5by Biswajit, 5 years ago
- Rated 5 out of 5by Dark Halo, 5 years ago
- Rated 5 out of 5by offroadguy, 5 years ago
- Rated 2 out of 5by evg, 5 years agoНе давно Beeline Kazakhstan заблокировали доступ к интернету для NordVPN, не возможно подключится.
Developer response
posted 5 years agoПривет. Пожалуйста, свяжитесь с нашей службой поддержки клиентов, чтобы они подробнее рассмотрели проблему. Мы будем рады помочь вам решить эту проблему. Наша команда работает круглосуточно и без выходных на сайте support.nordvpn.com. -L.L. - Rated 1 out of 5by JC, 5 years agoMade an account just to complain about this addon, uninstalled then added back. Never works and just always says "something went wrong"....thanks for the beautiful description of the issue. 10/10 great help...
Developer response
posted 5 years agoHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. - Rated 5 out of 5by 1llu510n, 5 years ago
- Rated 1 out of 5by Jack Lai, 5 years agoRubbish extension that doesn't work. It always shows a successful connection, then craps itself a few seconds later and reports "Failed to connect. Try again later.".
Developer response
posted 5 years agoHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo Developer response
posted 5 years agoПривет. Наша служба VPN платная, но мы предлагаем 7-дневную бесплатную пробную версию. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на support.nordvpn.com. -Neo- Rated 1 out of 5by Firefox user 14379819, 5 years agoWhen it works it's great... sadly, 4 out 5 times it either:
- complains "there is something wrong with my connection" even though I can browse normally without any VPN connection
- does not connect to anything (i.e. takes forever "connecting" just to fail in the end)
- connects but then literally blocks all possible traffic... cannot load a single page when it's onDeveloper response
posted 5 years agoHello. Please contact our customer support, and we'll be happy to take a closer look at these issues. Our team is online 24/7 at support.nord-help.com. -G.M. - Rated 5 out of 5by Uziel, 5 years ago
- Rated 5 out of 5by Firefox user 16261749, 5 years ago