Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
282 reviews
- Rated 1 out of 5by Jason, 7 days agoI keep getting a pop-up that this add-on is slowing down the browser down while the VPN is disabled and inactive, and pages don't refresh until I stop it.
Developer response
posted 7 days agoHey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help. Developer response
posted 8 days agoЗдравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.- Rated 1 out of 5by Firefox user 19109869, 10 days agoYou say it’s easy but there are too many hoops to jump through
Developer response
posted 10 days agoHi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. - Rated 1 out of 5by noname, 13 days ago
- Rated 1 out of 5by Firefox user 19072432, 24 days ago
- Rated 1 out of 5by Igor, a month agoЁбаный кусок нерабочего говна с регистрацией - разрабам гореть в аду!!!
Developer response
posted a month agoПривет, жаль слышать о проблемах с регистрацией. Если у вас возникли какие-то конкретные проблемы, мы с радостью поможем их решить. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com. - Rated 1 out of 5by Firefox user 18820090, a month ago
Developer response
posted 2 months agoHi, we're sorry to hear that you had trouble contacting our customer support team. You can reach them via email at support@surfshark.com or via live chat on our website:
https://support.surfshark.com/hc/en-us- Rated 1 out of 5by BigFries, 2 months agoDoesn't work properly on firefox nor librewolf.
Whilst the solutions given don't work for me anyway- they lower the general security of the browser...Developer response
posted 2 months agoHey, sorry to hear you're having trouble with Surfshark on Firefox and Librewolf. Please reach out to us at support@surfshark.com or via live chat on our website so we can investigate your case and offer potential solutions. - Rated 1 out of 5by Firefox user 18976545, 2 months agoSlows and breaks stuff, refuses to stop or make exceptions. Annoying as hell.
Developer response
posted 2 months agoHi there. Sorry to hear you're having trouble. Surfshark doesn't block apps or websites, but some sites may not allow VPN connections. Please contact our support team at support@surfshark.com for help regarding these issues. Developer response
posted 3 months agoПривет! Surfshark — платный сервис, требующий подписки. Если у вас есть вопросы или вам нужна дополнительная помощь, не стесняйтесь обращаться к нам по адресу support@surfshark.com.Developer response
posted 3 months agoПривет. Surfshark требует регистрации, чтобы обеспечить безопасность и индивидуальный подход к каждому пользователю. Если у вас возникнут вопросы или потребуется дополнительная помощь, обращайтесь к нам по адресу support@surfshark.com.- Rated 1 out of 5by Firefox user 18948864, 3 months ago
- Rated 1 out of 5by Firefox user 18921185, 3 months agoHorrible crap hardly works. Ever. Slow, unreliable, buggy. Look elsewhere for a VPN that actually works instead of wasting your time and money on this pile of crap.
Developer response
posted 3 months agoHi there, we're sorry to hear about your experience. Connection issues can be frustrating, and we want to help. We recommend testing different servers. If that doesn't resolve the issue, please contact our support team at support@surfshark.com so we can assist you further. - Rated 1 out of 5by mobe, 3 months ago
Developer response
posted 4 months agoHi there. While we offer a 7-day free trial, Surfshark is a paid service, and users are required to pay a subscription fee after the trial period ends. We’d be happy to help with any other questions you may have — get in touch with us at support@surfshark.com or via live chat on our website.Developer response
posted 4 months agoПривет, нам жаль слышать, что у вас возникли проблемы. Мы бы с радостью помогли вам с любыми проблемами, которые могут возникнуть у вас с Surfshark. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com, и мы проверим их.Developer response
posted 4 months ago¡Hola! Surfshark es un servicio de pago; sin embargo, ofrecemos una garantía de reembolso de 30 días para realizar pruebas. Si tienes alguna pregunta, no dudes en contactarnos en support@surfshark.com o a través del chat en vivo de nuestro sitio web.- Rated 1 out of 5by Justin, 4 months ago
- Rated 1 out of 5by MAF444, 4 months agoCan't download it. It says: Installation aborted because the add-on appears to be corrupt.
Developer response
posted 4 months agoHi there, thanks for sharing your feedback. We would like to investigate the issue you had with downloading and installing our Firefox extension, could you get in touch with our support team at support@surfshark.com or via live chat on our website? - Rated 1 out of 5by Firefox user 18861705, 4 months agoДаже свою собственную страницу не может открыть этот псевдоВПН=)
Developer response
posted 4 months agoПривет, странно, что вы не смогли зайти на наш сайт с включенным VPN. Мы хотели бы разобраться в этой проблеме для вас, можете связаться с нами по адресу support@surfshark.com? - Rated 1 out of 5by Firefox user 18853445, 5 months agoAfter 6.5 hours on live chat with 5 different techs, I still can't access my email. Other sites affected also. We were trying-unsuccessfully-to remove it from my computer for that long.
Developer response
posted 5 months agoHi, thanks for sharing your feedback with us. We would like to take another look at the issue you had with certain websites while using Surfshark. Could you get in touch with us via email at miles@surfshark.com? - Rated 1 out of 5by Firefox user 18840503, 5 months ago
- Rated 1 out of 5by Firefox user 18828479, 5 months ago
- Rated 1 out of 5by Maleficient, 5 months agoYet another VPN where you have to create an account with the Dutch operator ; surprising for services that offer anonymity.
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Encore un autre VPN où il faut créer un compte près de l’opérateur néerlandais ; surprenant pour des services qui proposent un anonymat.Developer response
posted 5 months agoHey there. The minimal data required for registration helps us provide the service more efficiently while maintaining your privacy. Rest assured, we are committed to protecting your information and and have a strict no-logs policy. If you have more questions, feel free to contact us at support@surfshark.com or via live chat. We'd be happy to answer any of your concerns.
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Bonjour. Les données minimales requises pour l'inscription nous aident à fournir le service plus efficacement tout en préservant votre confidentialité. Rassurez-vous, nous nous engageons à protéger vos informations et avons une politique stricte de non-journalisation. Si vous avez d'autres questions, n'hésitez pas à nous contacter à support@surfshark.com ou via le chat en direct. Nous serons heureux de répondre à toutes vos préoccupations.