Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
872 reviews
- Rated 2 out of 5by Kirchner, 2 months agoGood password manager, but terrible and slow customer service. I had to remove the MFA on my account due to a new phone and I did not have access to my recovery codes anymore. After jumping through several hoops, each taking a day for them to respond, I was suddenly asked to resubmit everything I had already submitted. I will rather reset all my passwords than deal with Nord in the future. Will definitely not consider any of their products again.
Developer response
posted 2 months agoHi Kirchner, I'm sorry to hear about your experience with our customer service. It sounds frustrating to have to resubmit information. I'd like to make it right. Please email our support team at support@nordpass.com for more personalized assistance. Your feedback is valuable and appreciated. - Rated 5 out of 5by jg_scooter, 2 months ago
- Rated 1 out of 5by Firefox user 19045924, 2 months ago
- Rated 5 out of 5by Mike, 2 months agoWhen it had to connect to the desktop app, it was often messing up. Now that the add-on is independent of the desktop app, it has been working great all of the time.
- Rated 5 out of 5by Eva, 2 months agoI've tried Lastpass and all the others. This is the best of the whole lot.
- Rated 1 out of 5by Skinner, 2 months ago
- Rated 5 out of 5by Dimitrije, 2 months ago
- Rated 4 out of 5by Firefox user 18579185, 2 months ago
- Rated 5 out of 5by Ambon, 2 months ago
- Rated 5 out of 5by Elais, 2 months ago
- Rated 5 out of 5by Firefox user 18982143, 2 months agoVery handy. I have been using it for about 4 years and am still happy. Some issues may appear when you clean your PC of clutter, but after reactivating the add-on, everything returns to normal.
- Rated 4 out of 5by Firefox user 19036645, 2 months ago
- Rated 5 out of 5by Firefox user 18517346, 2 months ago
- Rated 5 out of 5by Nathan Glitch, 2 months ago
- Rated 5 out of 5by Ray, 2 months ago
- Rated 1 out of 5by Firefox user 19033812, 2 months agoQuelque chose de si compliqué avec XXX mots de passe !Je ne comprends rien mais NORD VPN A encaissé. Escroquerie
Developer response
posted 2 months agoSalut ! Désolé pour la confusion. Pour de l'aide sur l'utilisation de NordPass, veuillez contacter le support : support@nordpass.com. Ils seront ravis de vous aider ! - Rated 1 out of 5by Firefox user 19032830, 2 months ago
- Rated 1 out of 5by Paul, 2 months ago
- Rated 5 out of 5by Firefox user 18976837, 2 months ago
- Rated 3 out of 5by Firefox user 18676531, 2 months ago
- Rated 3 out of 5by Gordo, 2 months ago
- Rated 5 out of 5by dialogue, 2 months ago
- Rated 3 out of 5by Ron, 2 months ago
- Rated 1 out of 5by Firefox user 6131907, 2 months agoRecently started having problems where websites like Google would hang on initial navigation, sometimes for minutes at a time. The issue disappeared once I disabled this extension.
Developer response
posted 2 months agoHi there! Sorry for the trouble you're facing. We’d love to look into this further – could you please email our support team at support@nordpass.com with more details? They'll be happy to help! - Rated 5 out of 5by Firefox user 19021720, 2 months ago