Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
307 reviews
- Rated 1 out of 5by Firefox user 13754121, 5 years agoI have been trying to login to my 1Password account with this extension for nearly one hour. It simply does not work. It keeps on saying that I do not have access to the internet when there is NOTHING wrong with my internet connection. This extension is crap.
Developer response
posted 5 years agoHey there,
Please try clearing your browser’s cache, then try again.
If that didn’t help, please email us all the details to support+extensions@1password.com and we’ll be happy to help. - Rated 1 out of 5by Firefox user 12801202, 5 years agoThis plugin and service is such a crap. Its user experience its below absolute zero. The popup thingy accessible from the button on the upper right corner makes a little sense. It constantly behaves against built in features of Firefox. Additionally its behaviour on the Android is like '80 experience. Very annoying is coercion to authenticate with a password even when I use computer constantly without logging out. Meh, just a garbage.
Developer response
posted 5 years agoHey there,
We’d love to help you out with the issues you’re having. This extension works well with Firefox (desktop version only, not Android) and its features so it would be best if you email us all the details and issues you’re having to support+extensions@1password.com, and we’ll be happy to troubleshoot them with you :) - Rated 1 out of 5by Firefox user 15580408, 5 years agoFunktioniert seit dem letzten Update in Firefox nicht mehr
- Rated 1 out of 5by Steve, 5 years ago
- Rated 1 out of 5by Firefox user 15985782, 5 years agoWhy does Firefox not allow you to keep 1Password unlocked as long as you have not restarted your computer. Safari and Chrome work flawlessly with it..
- Rated 1 out of 5by damongoff, 5 years agoupdated about a week ago and nothing works with it anymore. I have to copy everything and haven't the time to do that.
Developer response
posted 5 years agoHey daongoff,
Sorry to hear you’re having troubles there.
Can you please email us all the details to support+extension@1password.com so we can help you get things working again? - Rated 1 out of 5by Firefox user 12565558, 5 years agohow to open this 'awesome' tool in the new TAB as it was in the previous version
Developer response
posted 5 years agoHey there,
Sorry to hear you’re having troubles with 1Password X. I don’t quite sure I understand the issue you are having though. Can you please email us all the details to support+extension@1password.com so we can help you with this? - Rated 1 out of 5by Firefox user 15893149, 5 years ago
- Rated 1 out of 5by ddd, 5 years ago
- Rated 1 out of 5by DHK, 5 years ago
- Rated 1 out of 5by Firefox user 15832551, 5 years ago
- Rated 1 out of 5by Andy, 5 years agoDoesnt work with classic 1Password 4 anymore. Nor able to install Legacy Extionsion anymore.
Developer response
posted 5 years agoHey Andy,
1Password X only works with a 1Password.com membership account. If you have an older 1Password version, you’ll want to install the old companion extension from our website: https://1password.com/browsers/firefox/ - Rated 1 out of 5by Talal, 5 years agothe Extension doesnt work at all !! it worked only first day i installed :/
Developer response
posted 5 years agoHey Talal,
We’d like to help you get things working properly. Can you please send us all the details to support+extension@1password.com so we can figure this out together? :) - Rated 1 out of 5by EvanCarroll, 5 years agoThe option to copy your passwords out of the password manager, isn't present. It works on the Apple version. The browser extension is trash.
Developer response
posted 5 years agoHey Evan,
Sorry to hear you’re having troubles with 1Password X. Is there no “Copy” button when you hover over a password in the extension?
Please email us all the details to support+extension@1password.com so we can help you with this issue! Developer response
posted 5 years agoHey there,
Are you still having troubles with 1Password X? If so, please do email us all the details to support+extension@1password.com and we’ll be happy to help you!- Rated 1 out of 5by Firefox user 15056078, 5 years agoCan't figure out how to force sync. I can see all my passwords in desktop, but only 1 or 2 show up in the extension.
Developer response
posted 5 years agoHey there!
It sounds like you might have a local vault in your desktop app, while the extension only works directly with your 1Password.com account.
You’ll want to migrate your data from the local vault to your 1Password.com account’s vault, then you’ll see all your logins in the extension: https://support.1password.com/migrate-1password-account/ - Rated 1 out of 5by Jack Mahoney, 5 years ago
- Rated 1 out of 5by RawiSader, 5 years ago
- Rated 1 out of 5by Firefox user 15540882, 5 years ago
- Rated 1 out of 5by rob, 5 years agoIt's been an extremely frustrating first two days with 1Password in general and much of the issue is these browser extensions. Unable to figure out how to change my original (weak) passwords using 1Password on my phone I figured I do it on my laptop. But neither Chrome nor FIrefox extensions work...well, worked once or twice but not the last, oh, 15 or so times I've tried. And I've tried changing passwords on a variety of sites, uninstalled/reinstalled the addons a few times, rebooted, etc. Not sure I'll be a 1Password customer by the end of the trial period...
Developer response
posted 5 years agoHey Rob,
Are you still having issues with changing your password or getting the extensions working reliably? If so, please email us at support+extensions@1password.com so we can help you get things sorted out! - Rated 1 out of 5by Burner, 5 years ago
- Rated 1 out of 5by sed, 5 years agoTerrible experience. When I try to make 1Password to suggest a password in a password field, Firefox becomes unusable. Not just the current tab but any tab. 1Password doesn't respond at all and I have to disable and enable 1Password so that I can at least use Firefox again.
Developer response
posted 5 years agoHey Sed,
Are you still having this issue? If so, please send us an email with all the details to support+extensions@1password.com. We’d love to help you get things sorted. - Rated 1 out of 5by MusicMan, 5 years ago1Password is the best software of it's kind; perhaps it should be considered life-essential. But excluding 1Password 6 customers from being able to use the new extensions is a true disappointment. Heavily investing in the Family iOS and desktop versions in 2013, it's understandable that ongoing development cannot be funded exclusively by new customers, but eliminating the previous extension version without giving users the opportunity to pay for it... again a disappointment. It is likely I'll upgrade to 7, but the change to having my data reside on their servers is of concern - having been president of a technology company I will share that (in general) having the data stored (even in an encrypted format) does hold much higher risk than encryption options used with 6 and earlier. The only online storage we've identified as the safest is pCloud (I'm not a former employee). I'll be checking out specs shortly.
Developer response
posted 5 years agoHey MusicMan,
I think you might have missed some very important points of information here that will make you very happy:
- This extension does not work with the 1Password desktop app and does not access local vaults on your computer, but instead it reads and writes data to our cloud service where our users vaults are stored securely. This extension works completely differently than the good old companion extension that you are used to, but that is not to push on or force users to move to our membership service at all.
- You can still download and install the companion extension which will still work with your 1Password 6 and Firefox, no membership required. You can find it here: https://1password.com/browsers/
If you do decide to join our membership service, you do not have to store your data on our servers. You most definitely can keep working with local vaults, but then again - you won’t be able to work with 1Password X.
- We still sell standalone licenses for 1Password 7, for customers who don’t want or need the membership service and its bundle of features and benefits, though I highly recommend you sign up for the 30 days free trial and check it out for yourself before making a decision.
Feel free to email us at support@1password.com for more info. - Rated 1 out of 5by Andre, 5 years agoIf you have once made an attempt to register with 1password which failed, it is very difficult to register again.
Developer response
posted 5 years agoHey Andre,
Can you please email us with the details so we can help you out with this?
Please email us at support+extensions@1password.com. - Rated 1 out of 5by Firefox user 15368276, 5 years agoThis extension is extremely slow and laggy. I need to wait for 1-2 seconds between password selection and password insertion. This happens on every site.
Developer response
posted 5 years agoHey there,
Are you still experiencing this issue? If so please email us at support+extensions@1password.com with as many details as you can so we can troubleshoot this with you.