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Reviews for 1Password: Password Manager

1Password: Password Manager by 1Password

3.9 Stars out of 5
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1,003
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174
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102
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307 reviews
  • by jzen, 3 years ago
    The Firefox add-on won't install so I haven't been able to use 1Password at all. Frustrated. All I get is "installation aborted because add-on appears to be corrupted". I've asked 1Password community support but no help yet.

    Developer response

    posted 3 years ago
    Hi there,

    I’m sorry to hear you are having difficulty installing 1Password in your browser.

    Please can you send an email to support+x@1password.com where our team will be able to help get things working as they should be.

    Thank you!
  • by Firefox user 17488025, 3 years ago
  • by Renee SD, 3 years ago
  • by Firefox user 15492987, 3 years ago
  • by metasmith, 3 years ago
    Latest update is constantly logging me out regularly -- like once an hour or more -- which it never did before. Why fix what's not broken? I have "Connect with 1Password in the browser" and "Integrate with 1Password app" checked in as usual.

    Developer response

    posted 3 years ago
    Hey there,

    I’m sorry to hear you are having trouble. It sounds like you may need to adjust your auto lock settings which can be done within your 1Password desktop app: https://support.1password.com/auto-lock/#manage-auto-lock-in-the-1password-app.

    If you continue to have difficulty please drop an email to support+x@1password.com where our team will be able to assist.

    Thank you for using 1Password.
  • by fomartelan, 3 years ago
    I use multiple browsers. I hate having to sign in on ever browser when I have the desktop app. This is the whole reason I've stayed with 1password when my job gives me a free lastpass account.

    Developer response

    posted 3 years ago
    Hey,

    It sounds like the connection to automatically unlock your extension with the desktop app isn't working as expected.

    If you shoot us an email at support+x@1password.com we should be able to get you back up and running.
  • by Firefox user 14768940, 3 years ago
    Updated version of settings prevents me from full screen view of my logins!!! Why are you always changing stuff?

    I asked you this once myself and received an email about using ios, when i specifically said Firefox & windows.

    Developer response

    posted 3 years ago
    Hi there,

    I’m sorry to hear of the trouble you are having with 1Password in your browser.

    I’d like to further understand the functionality you are after so I can best advise. Can you please drop an email to support+x@1password.com where our team will be able to assist.

    Looking forward to hearing from you.
  • by Philip, 3 years ago
  • by Firefox user 17129440, 3 years ago
    Doesn't work with paied perpetual license of 1Password 6. Old versions are hard, if not impossible to find :(
    Here's a link to the latest working v6 extension: https://app-updates.agilebits.com/product_history/OPX4

    Developer response

    posted 3 years ago
    Hi there,

    In order to use 1Password in your browser with a standalone license you will need to install the classic version of 1Password in your browser. Here is the link to install this: https://support.1password.com/cs/1password-classic-extension/.

    You might also be interested to know that we’re currently trading in standalone licenses and we are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1Password if you would like to discuss this.

    Thank you :)
  • by Andreas, 3 years ago
    1Password replaced their well working extension for this. Sad!

    Developer response

    posted 3 years ago
    Hi there,

    We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.

    Please send an email to support@1password.com so our team can discuss this.

    Looking forward to hearing from you.
  • by RM, 3 years ago
    Not easy or convenient, wasted my time downloading all my vital/private information; to not be able to call upon it. Also doesn't support multiple accounts across multiple platforms, i.e: Yahoo,G-mail,Hotmail... syncing is a problem, trying to use the app from multiple devices is a nightmare.

    Developer response

    posted 3 years ago
    Hi there,

    I apologize for the trouble you have been experiencing using 1Password.

    Our team can definitely help to get things working across all of your devices. Please email support@1password.com where we can further assist.

    Looking forward to hearing from you.
  • by penguin5555, 3 years ago
    Does not allow searching for sites to use. Hard to use and removes nearly everything. Going back to version 7 as 8 is useless and should be shutdown and re-worked.

    Developer response

    posted 3 years ago
    Hi there,

    I’m sorry to hear you are having trouble with the latest version of 1Password.

    Please drop an email to support+x@1password.com and our team can best advise.

    Looking forward to hearing from you :)
  • by Firefox user 14739282, 3 years ago
    Latest version of 1password and Firefox extention is not working correctly. Quick Access is not friendly and not seemless...back to copy pasting credentials again...sigh

    Developer response

    posted 3 years ago
    Hi there,

    Thanks for your review.

    It definitely sounds like things aren’t working as they should be, I’m sorry for the trouble.

    Please send an email to support+x@1password.com where our team will be able to help you.

    Looking forward to hearing from you.
  • by wawariors, 3 years ago
    Extension not opening

    Developer response

    posted 3 years ago
    Hey,

    I’m sorry to hear you are having trouble with 1Password in your browser. Can you give your computer a complete restart for me and if this doesn;t improve things drop an email to support+x@1password.com where our team will be able to further assist.

    Thanks for using 1Password :)
  • by Dreadolph, 3 years ago
  • by Firefox user 15205687, 3 years ago
    does not work. keeps stating I need Firefox but I have it

    Developer response

    posted 3 years ago
    Hey,

    I’m sorry to hear you are having trouble with 1Password in your browser. Could you please drop an email to support+x@1password.com so our team can help get to the bottom of things and get things working as they should be for you.

    Looking forward to hearing from you :)
  • by pbfred, 3 years ago
    just a teeny bit less than useless. very sloppy coding. does not work on firefox. period. dont even try. easier to milk a chicken that ismore productive.

    Developer response

    posted 3 years ago
    Hi there,

    I’m sorry to hear of the trouble you are having with 1Password in your browser.
    Please send us an email to support+x@1password.com where our team can help get to the bottom of things.

    Looking forward to hearing from you :)
  • by Firefox user 14564543, 3 years ago
    Requires the desktop app and "Exchange messages with programs other than Firefox". Never use an extension that requires this permission. The extension needs to stand on its own feet. I don't want to run the stupid desktop app constantly on my computer.

    Developer response

    posted 3 years ago
    Hey there,

    The latest version of 1Password in the browser can run independently without the need to install the desktop app. You can install it from here: https://addons.mozilla.org/en-GB/firefox/addon/1password-x-password-manager/

    If you continue to have trouble please drop an email to support+x@1password.com where our team can further assist.
  • by Rob Seib, 3 years ago
    Continuous Sync problems. Extension randomly stops syncing with vault and even uninstalling and reinstalling does not sync it. Upon contacting support, they had me do a whole rigmarole with settings and log out and in, and it started syncing temporarily and then stopped again. Just give us a sync button.

    When I log into the extension it opens the web vault and requires me to log into that as well. Sometimes even requires a third login to the desktop app. Requires a log in every time I edit an entry.

    Developer response

    posted 3 years ago
    Hi Rob,

    Thanks for the review.

    I’m sorry to hear you are having issues with auto lock. Please send an email to support+x@1password.com and we’ll help to make sure everything is working as it should be and amend the necessary settings.

    Looking forward to hearing from you.
  • by alexyalunin, 3 years ago
  • by Luis, 3 years ago
  • by Blarrg, 3 years ago
    Buggy and difficult to use.

    Developer response

    posted 3 years ago
    Hi there,

    I’m so sorry to hear you are having trouble using 1Password in your browser.

    Please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.

    Looking forward to hearing from you.
  • by pol, 3 years ago
    Extension is slowly ossifying as they no longer care about their core product.
  • by pottmi, 3 years ago
    This extension is for use with a membership but 1password directs people to this extension for use with their desktop app. They have now hidden the extension for use with the desktop app. 1password seems to have turned into some click bait company.

    Developer response

    posted 3 years ago
    Hi there,

    If you still have local vaults in the desktop app, you’ll want to install 1Password Classic in your browser instead: https://support.1password.com/cs/1password-classic-extension/

    We are currently trading in standalone licenses and are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1password.com so our team can discuss the benefits :)
  • by Firefox user 17311319, 3 years ago
    Doesn't work with perpetual licenses

    Developer response

    posted 3 years ago
    Hey,

    You are correct, In order to use 1Password in your browser with a standalone license you will need to install the classic version of 1Password in your browser: https://support.1password.com/cs/1password-classic-extension/.

    We are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1password.com so our team can provide you with more details :)