Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
282 reviews
- Rated 1 out of 5by Duane, 4 years agoIt just doesn't seem to work at all with Firefox. The extension prompts you to login and pops-up a separate window to enter your credentials, but after entering them it takes you right back to login again. You can run this circle as many time as you like.
Developer response
posted 4 years agoThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Rated 1 out of 5by Firefox user 15565143, 4 years ago
- Rated 1 out of 5by Firefox user 15394438, 4 years agoThis app do not work with Firefox, Chrome or anything. Stop sending emails. DOES NOT WORK
Developer response
posted 4 years agoThanks for taking the time to share your experience with us! We're sorry to hear that it was anything less than best. When you have a moment, would you be able to shoot us a tweet or a Facebook message? We're available at @AskCapitalOne, and our private messages are also open on our official Facebook page. We'd really like to look into this for you! - Rated 1 out of 5by D Davidson, 4 years ago
- Rated 1 out of 5by Mike, 4 years agoEvery time I try to use it, it basically goes away and doesn't allow itself to be used on the page where I thought I'd use it.
- Rated 1 out of 5by Bob, 4 years agoApp used to work great and I used it all the time. Nowadays this is worthless . For MONTHS have had the same issue everyone else seems to be experiencing. Get in a login loop, entirely unable to actually access or create new card numbers. Team is always "working on it" but never seem to actually accomplish anything.
Tried running the Chrome version of the extension, and get the same behavior there. This is clearly broken, and has gone unfixed for MONTHS. Just complete and utter trash.
Take some pride in your work and fix this.Developer response
posted 4 years agoHey Bob, thanks for taking the time to share your experience with us! We're sorry to hear that it was anything less than best. When you have a moment, would you be able to shoot us a tweet or a Facebook message? We're available at @AskCapitalOne, and our private messages are also open on our official Facebook page. We'd really like to look into this for you! - Rated 1 out of 5by Null, 4 years agoThis extension does not work on sites with CAPTCHA. Had to remove from my browser to use any credit card at my grocery store.
- Rated 1 out of 5by JerryLerman, 4 years agoStopped working in Firefox. It no longer lets me log in. There's no error. It just goes back and tells me I need to log in using the browser.
Developer response
posted 4 years agoWe're sorry to hear this is happening, and we'd like to learn more. We're available on Twitter at @AskCapitalOne, and you can also message us on our official Facebook page if that's easier for you! Our Tech team is also a phone call away at 866-750-0873 if you'd prefer to call in. Thanks for giving us a heads up! - Rated 1 out of 5by Firefox user 14990981, 4 years agoDoesn't sign in anymore. No other way to make virtual card numbers. This app is a pile of garbage.
Developer response
posted 4 years agoSorry to hear that Eno isn't working for you! We'd like to hear more about your issue. We're available on Twitter at @AskCapitalOne, and on our official Facebook page, so feel free to send us a message! Our tech team is also available by phone at 866-750-0873. - Rated 1 out of 5by valrus, 4 years agoNice while it worked, but then login stopped working - I'd log in using the popup window and it would have no effect so I could never get a number. Needs more QA, apparently.
Developer response
posted 4 years agoSorry to hear that you're having trouble using the extension! If you've already tried clearing your cookies/cache before attempting to generate/use a virtual number at checkout, please give us a call at 866-750-0873 so a rep can go through some troubleshooting steps with you. Thanks for giving us the heads up about this! - Rated 1 out of 5by Firefox user 15348442, 4 years agoI used it 1 time and worked fine. Now, not able to use it a second time for a different account/store.
"KEEP YOUR CREDIT CARD NUMBER TO YOURSELF
Eno appears at checkout and provides a unique virtual card number only for that site, allowing you to shop online without exposing your actual credit card number." Did/does not appear.Developer response
posted 4 years agoHey there! If you've already tried clearing your cookies/cache before attempting to generate/use a virtual number at checkout, please give us a call at 866-750-0873 so a rep can go through some troubleshooting steps with you. Thanks for giving us the heads up about this! - Rated 1 out of 5by Firefox user 16516237, 4 years agoIt seems there is no way to use a virtual card number unless you are using a browser with the add-in AND you are shopping where the merchant has a window open to insert a virtual card number. Citi Cards lets you generate virtual cards and you can use that number anywhere.
- Rated 1 out of 5by Firefox user 16490273, 4 years agoPiece of crap - couldn't send an SMS text message to my phone telling me I didn't own the number!!! I've had the same number since the very beginning of cell service!!!
Developer response
posted 4 years agoWe've received everyone's feedback on how frustrating it is to not be able to use this awesome product. We're working on a solution that will both continue to protect your accounts while at the same time allowing you to verify your identity that doesn't rely on a phone number. No immediate timeline is available. In the meantime, you may continue to try registering periodically. - Rated 1 out of 5by Firefox user 15605923, 4 years agoI used to use this but now when I try to use it I can't. It has become so hard to use it that I just quit using it
Developer response
posted 4 years agoWe're sorry to hear that! If you'd like to share more with us about what's going on, we're available on Twitter at @AskCapitalOne, or you can always send us a message on our official Facebook page. Our Tech team is also available over the phone at 866-750-0873. Thanks! - Rated 1 out of 5by Dan Bennett, 4 years agoThis is a frustrating piece of badly written software. I doubt that whoever approved it had ever used any of the apps that do this well. I have fought this thing for a year or more as it insisted on using only one of my 2 enrolled cards and never allowed an option to switch between them. I found out today after a 30 minute call that once a card is used at a business, only that card can be used there in the future. I went through 3 uninstall/installs, and even thought the setup said I'd be able to use either card, that was not true. This thing just does what it wants and has no way for a user to control it to their liking. Citi nailed the virtual card years ago, and Cap 1 should be embarrassed.
- Rated 1 out of 5by Firefox user 16474603, 4 years agoCan't get it to work. Says to sign in with the window it opens, I do that, it signs in fine in the opened window, but the plugin window just spins forever. I've turned off every security setting I can think of. Tried Eno on Brave and it worked perfectly fine, no issues.
- Rated 1 out of 5by Firefox user 16260397, 4 years agoUsed to work perfectly, the last time I tried to use it Enos would not generate a security code. Great idea if it would reliably work.
- Rated 1 out of 5by HWC, 4 years agoIt used to work fine, but now it's terrible, it makes you sign on over and over again and it takes you nowhere. I would give it a zero stars if I could. ( I also don't know why this post is dated a year ago, when I'm writing it today and is February 6th. 2022)
- Rated 1 out of 5by Firefox user 14848649, 4 years agoThe setup wouldn't even let me get pass the login screen
Developer response
posted 4 years agoWe're sorry to hear that Eno isn't working for you! If you've already tried clearing your cookies/cache, give our Tech team a buzz at 866-750-0873. You can also send us a tweet to @ASKCapitalOne, or a message on our official Facebook page. - Rated 1 out of 5by alex, 4 years ago
- Rated 1 out of 5by Firefox user 14457409, 4 years agoEno could be so much better, like the Citibank version. It should let you set a credit limit and an expiration date to give you much better security functions. With long expiration dates, the potential for abuse is much greater.
Developer response
posted 4 years agoWe appreciate the feedback! We're always looking for opportunities to teach Eno some new tricks, so we'll make sure to forward this over to our dev team. - Rated 1 out of 5by Tom, 5 years agoThis extension has been adding more and more RUM telemetry components, which access more and more random URLs behind the scenes, and the actual functionality of the app has been declining constantly. Every time I try to use the extension lately, I get the "Checking Session" message and it just constantly spins. And accessing the virtual card list from the website is such a pain that at this point they're useless.
- Rated 1 out of 5by Firefox user 16308127, 5 years agoFor the past month or so, Eno will not generate the virtual card numbers I already have, forcing me to reenter my credit card numbers time and again.
Developer response
posted 5 years agoThanks for sharing your experience with us! We're sorry to hear that you're having a hard time using Eno. If you'd like to speak with our Tech team about this, please give us a call at 866-750-0873. Thanks again! - Rated 1 out of 5by Firefox user 16282258, 5 years agoFails to log in 95% of the time. Capital one website shows virtual cards, but doesn't allow creation of them without this god-awful add-on. Great idea, horrific execution.