Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
35 reviews
- Rated 2 out of 5by Firefox user 17570635, a year agoVirtual card refused because linked to canceled card. Doesn't let me request a new viertual card. Sucks!
- Rated 2 out of 5by Firefox user 17974228, a year agoDoesn't always open in Firefox to create new virtual card.
- Rated 2 out of 5by octylFractal, a year agoIncreases CPU usage on some sites when moving the page, and has issues with login flows. Other than that, works well.
- Rated 2 out of 5by ttnuagmada, a year agoWhile I like it when it works, it doesn't work half the time. It's had the exact same issues for years. Sometimes it will just sit there like it's signing in, only it never does. Other times it will ask you to login, and then the login box pops up and immediately disappears. I've witnessed these same issues on more than one computer/browser.
- Rated 2 out of 5by Charles Feduke, 2 years agoCreates a problem while checking out in eBay which, while making a purchase, causes a page refresh with no indication that you've approved the purchase but actually a purchase was made. Then, if you click on the "Confirm Purchase" button, a second purchase occurs and you finally see the confirmation page. This behavior does not occur with Eno disabled.
- Rated 2 out of 5by Fundiakita, 2 years agoThe app itself is great, but accessing it is a problem 7 out of 10 times. Either it keeps running like it is signing you in or it gives an error saying there is a problem signing in. It's very frustrating😤! When it works well it is a great app, but the problem signing in is too often and very problematic when you are trying to take care of something expeditiously. I've been waiting to get signed in since I started writing this review. It says "Securely signing you in with express checkout... " but nothing is happening. I have even signed into the CapitalOne site and still it will not get pass this message.
- Rated 2 out of 5by Cory Sanin, 2 years agoIt's nice when it works. Probably logs me in a little less than half of the time. Why isn't all this functionality in the main mobile app anyway??
- Rated 2 out of 5by larrywaynerhyne26@gmail.com, 3 years ago
- Rated 2 out of 5by Firefox user 17569506, 3 years ago
- Rated 2 out of 5by LonnieC, 3 years agoI used to use it on Firefox and liked it a lot (5 stars). However, for the past few months it has not appeared when I'm checking out, and I have been unable to call it up or use it. I've changed nothing, except that I'm using Firefox v96.0.2 now. I'm very disappointed.
- Rated 2 out of 5by 12, 3 years ago
- Rated 2 out of 5by Firefox user 14940503, 3 years ago
- Rated 2 out of 5by Firefox user 16972786, 3 years agoNo longer working after update. It always tells me to sign on by browser. However the pop up opens then shrinks and disappears each time.
- Rated 2 out of 5by Firefox user 15186651, 3 years ago
- Rated 2 out of 5by Firefox user 13241217, 3 years agoPlug in started blocking all content on multiple pages, some merchants some non-merchants (blank pages load with plugin enabled, content loads when it's disabled). Also doesn't remember login details.
Was on phone with C1 tech support. After explaining the issue multiple times, the call randomly went dead (no audio), before they understood the problem. - Rated 2 out of 5by Fatomorum Asciculum, 3 years agoA couple issues that make this really hard to use:
1: The pop takes forever to figure out if I'm logged in or not. 70% of the time I need to login to Capital One in anther tab than toggle Eno on/off trying to get it authorized.
2: When I'm on the page where I need input credit car info the Eno pop up does not render my virtual cards 90% of the time. I have to open another tab with the same URL where there is no credit card input form to get the Eno to load the virtual cards for the site. Then I have to use copy/paste from that tab to the tab where I have to input CC info. NOTE: It does work on a few site. I assume some HTML code is messing with how Eno trying to figure if there is form or not.
I suggest your team include testing on slow networks i.e. mobile hotspots vs. corporate fibers.
If you fix those I will come back and give 5 star if not i just go back saving CC info in a text file and copy paste when i need them. Time is #1 PRIORITY when I'm using tools! - Rated 2 out of 5by Firefox user 14059670, 3 years agoAlas, have to agree with many other users: This is Great WHEN IT WORKS, but it Too Often FAILS to work - even after an Uninstall / Reinstall.
(As an Additional "Alas": NON-Scientific testing suggests the ENO add-on works better on Browsers Other Than Firefox.) - Rated 2 out of 5by M3wThr33, 4 years agoIt used to work really well, but it doesn't really save your session anymore. I hope it gets updated again. The last 3.6.0 update isn't the best.
- Rated 2 out of 5by Anj, 4 years agoDoesn't seem to work. It can't find my phone number despite having entered it on signing up.
- Rated 2 out of 5by Firefox user 12276361, 4 years agoI HATE that the default install is to have a pop-up every time I checkout somewhere on line. Did you ever think that maybe I have more than one credit card and don't use Capital One EVERY TIME?!?!?
Please tell me how to TURN OFF THE POP UP!!!!!Developer response
posted 4 years agoThanks for writing in! We do have a solution to provide, so we hope it helps. When Eno pops up on a website you don't need it to, click your profile image and select the option "control where I pop up" - From there, you can flip the switch so Eno knows not to pop up anymore when you're on that site. If you have any issues, please feel free to reach out to us on Twitter (@AskCapitalOne), or on Facebook. Thanks again! - Rated 2 out of 5by Lee, 4 years agoHaving the same trouble as everyone else - can't log in. It was a very useful feature so I hope they fix the problem soon.
Developer response
posted 4 years agoThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Rated 2 out of 5by Firefox user 16567847, 4 years ago
- Rated 2 out of 5by Bill Hearon, 4 years agoStill not working
Originally worked well. Last 2-3 months not work at all. Now, I think I understand why not currently working. Have added on Mozilla again - Rated 2 out of 5by dwilches, 4 years agoThis add-on is unreliable: some days it works, some other days it doesn't. When it fails, it shows the "sign in" popup in the add-on, I click it, it asks for username and password, then it goes again to the "sign in" popup. I've tried Firefox and Chrome, the add-on in each one as their own quirks. CapitalOne should allow us to generate Eno card in their website too, as a backup method for when this add-on fails.
- Rated 2 out of 5by Firefox user 14897248, 4 years agoGreat idea, wish it worked. 2 out of 3 vendors I've tried it with say the virtual card number is invalid and the charge is declined.