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Reviews for mail.com MailCheck

mail.com MailCheck by 1&1 Mail & Media GmbH

2.8 Stars out of 5
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29
4
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37 reviews
  • by Pavlo Protsenko, 4 years ago
  • by georgo, 5 years ago
  • by Firefox user 14726959, 5 years ago
    Used to work great but now can't log in. No errors just refreshes. Even tried without any adblocking.

    Developer response

    posted 5 years ago
    Thank you for your feedback!

    We are sorry, you are currently not able to logon to your account.

    Could you please write an email to mozdev@1und1.de and provide us with further information?
    • How do you proceed?
    • Which account(s) are you trying to login?
    • Which MailCheck version are you using? The latest version is 4.8.1.
    • Which Firefox version are you using?
    • Do you have any other browser add-ons/extensions installed, that could affect MailCheck like NoScript?
    • Do you get an error message? If so, which one?

    Thank you for your cooperation!

    Kind regards,

    Your MailCheck-Team
  • by Firefox user 13770357, 5 years ago
    This was supposed to be a new e-mail account but it took over my computer. It can steal my data and will know everything I do. I tried to disable/uninstall it but it is still here but it is no longer on any lists where I can disable it.
    Firefox would not committ to resolving the issue. Now mailcheck is here for good. I give it no stars!

    Developer response

    posted 5 years ago
    Thank you for your feedback.

    Please note that the MailCheck add-on does not steal any data.

    You are also welcome to read our general privacy policy:

    https://www.mail.com/company/privacypolicy/

    Unfortunately, we cannot reproduce the issue mentioned above.

    The last open tab is the mail.com search engine.

    This is optional and can easily be turned on or off.

    To change the setting for the MailCheck, perform the following steps:

    1. Right-click on the MailCheck (envelope symbol) in the upper right corner.

    2. Click on the entry "MailCheck Options" and go to „Search“.

    3. Remove the check mark at "Closeing last tab opens web search".

    4. Close the MailCheck dialog box.

    5. Right-click on the last tab and select "Unpin tab".

    6. Close the last tab with the "cross symbol".
    Now the mail.com search will not be opened when closing the last tab.

    If you do not want to use MailCheck any more, you can uninstall the extension with a few clicks:

    1. Click the menu symbol of your browser.
    2. Select Add-ons.
    3. Select the mail.com MailCheck entry and click Remove.

    mail.com MailCheck is removed from Firefox.

    If you have further questions about MailCheck, we will be happy to help you at mozdev@1und1.de.

    Best regards,

    Your MailCheck-Team
  • by Dutch Dummie, 6 years ago
    my IP is on a blacklist and can Mail.com does not help.
    I use hotmail, gmail and yahoo: no problems at all! only Mail.com blacklist errors...

    "Please request a de-listing from your IP address from the pages that have your IP address in their blacklist.
    You can request a delist. (dnsbl.spfbl.net)
    Thank you for your understanding.
    Best regards,
    mail.com Support Team"

    HAHAHAHA; then I must pay??
    WTF

    Developer response

    posted 6 years ago
    Thank you for your feedback.

    Please note that unfortunately we can only help you with MailCheck.

    Best regards,

    Your MailCheck team
  • by Firefox user 14594417, 6 years ago
    Virker ikke godt på Android tablet

    Developer response

    posted 6 years ago
    Tak for din tilbagemelding.

    Vi beklager, at du ikke er tilfreds.

    Bemærk, at MailCheck er et desktop-tilføjelsesprogram.

    Med venlig hilsen,

    Dit MailCheck-team
  • by Wolfram, 7 years ago
    Wir sind seid Jahren bei 1und1 Kunden und haben private Mailaccouts angelegt. (@eigeneDomain.de ! Achtung eigeneDomain ist nur als Synonym zu verstehen!)
    Mit einem alten MailCheck funktionierte der Abruf noch, aber seid Firefox 57.0 geht es nicht mehr, trotz neuestem Update des MailChecks.
    @web.de funktioniert weiterhin, aber bei den anderen bekomme ich oben genannte Meldung.
    Auch trotz zweimaliger Anfrage beim 1und1-Support hab ich keine Rückmeldung erhalten ob das Problem gefixed wird.

    Daher nur bedingt einsetzbares Add-on.

    Developer response

    posted 7 years ago
    Vielen Dank für Ihre Mitteilung.

    Wir bedauern sehr, dass wir Ihre Erwartungen nicht erfüllen konnten. Gerne informieren wir Sie ausführlich.

    1&1 Hosting Adressen kann die Extension leider nicht mehr abfragen, da die dazu benötigten Schnittstellen seitens Mozilla Firefox ab Version 57 nicht mehr unterstützt werden.

    Die 1&1 E-Mail Adressen aus Mobilfunk- oder DSL Verträgen funktionieren weiterhin.

    Mit freundlichen Grüßen,

    Ihr MailCheck-Team
  • by Firefox user 13833009, 7 years ago
    I do not want the mail.com search

    Developer response

    posted 7 years ago
    Thank you for your feedback.

    The search settings are all optional and can be activated or deactivated via the settings of the add-on.

    Best regards,

    Your MailCheck team
  • by Firefox user 13778376, 7 years ago
    @gmx.li - "Tut uns leid, E-Mail Adressen dieses Dienstes werden derzeit nicht unterstützt..."

    Warum? Ich habe nun einmal seit Jahren diese Adresse und will sie auch nicht ändern. Das ist doch eine offizielle gmx-Adresse. Warum wird sie nicht von einem offiziellen gmx-Programm unterstützt?

    Developer response

    posted 7 years ago
    Vielen Dank für Ihren Hinweis!

    Sie haben Recht, wir konnten das Verhalten reproduzieren.

    Wir werden intern prüfen, weshalb eine Anmeldung mit @gmx.li-Adressen momentan nicht möglich ist.
    Sobald wir den Grund kennen und eine Lösung für dieses Verhalten haben, erhalten Sie selbstverständlich eine Rückmeldung.

    Bitte entschuldigen Sie die entstandenen Unannehmlichkeiten.

    Mit freundlichen Grüßen,

    Ihr MailCheck-Team
  • by Michiel Dumon, 7 years ago
    I was a happy user for quite some time, but the last few days, the check doesn't work anymore. Also logging in on Mail.com seems to have been broken and the contact form on the site is unavailable. All of this only in Firefox. Very strange.

    Developer response

    posted 7 years ago
    Thank you for your feedback.

    Unfortunately, we cannot reproduce the issue mentioned above.

    Please send us an e-mail to mozdev@1und1.de. We are grateful to receive more details as follows:

    1. MailCheck version
    2. Firefox version
    3. Error message (when exisiting)
    4. Your e-mail provider

    Providing screenshots or videos could be helpful to solve the problem quickly.

    Best regards,

    Your MailCheck team
  • by Firefox user 13412829, 7 years ago
    When the new update was launched on Friday my mail.com mail-check toolbar disappeared from Firefox. Now if I close the Firefox search page I lose my connection to Mail.com and have to log in again. Only option is to keep a search page open all day. The icons for write email, organizer, etc have disappeared altogether. Useless.

    Developer response

    posted 7 years ago
    We apolologize any inconvience caused.

    Unfortunately an error, which we could not find despite extensive testing, has crept into this update. That should not have happened.
    If the option 'Clear history when Firefox closes' is activated in the Firefox settings 'Privacy' => 'History', the entered account data will also be deleted when closing Firefox. This also applies to all other MailCheck settings.

    We are currently working on a new version that fixes this bug. This version will be published on Friday.

    Maybe you will like to give MailCheck another chance then.

    Thank you for your patience.

    Best regards,

    Your MailCheck team
  • by Firefox user 13406622, 7 years ago
    The add-on does what it does: showing the unread mails. And if it would stayed with that, it would be a great add-on. But with the last update this piece of garbage forces itself on the new tab search function, which can't be turned off.

    Developer response

    posted 7 years ago
    We apolologize any inconvience caused.

    Unfortunately an error, which we could not find despite extensive testing, has crept into this update. That should not have happened.
    If the option 'Clear history when Firefox closes' is activated in the Firefox settings 'Privacy' => 'History', the entered account data will also be deleted when closing Firefox. This also applies to all other MailCheck settings.

    We are currently working on a new version that fixes this bug. This version will be published on Friday.

    Maybe you will like to give MailCheck another chance then.

    Thank you for your patience.

    Best regards,

    Your MailCheck team