Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
599 reviews
- Rated 1 out of 5by Firefox user 13500862, 5 years agoWrong password? I can login in my account on website, in windows app, android, but not the extension.
Developer response
posted 5 years agoHello. Do change your password via our website and checkmark the option to sign out from all of your devices. Afterward, re-login into our extension to see whether the issue that you're currently experiencing persists. If it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nordvpn.com. Thank you! - Rated 1 out of 5by Firefox user 14740164, 5 years ago
- Rated 1 out of 5by Tom, 5 years agoLot's of bugs, you put your laptop to sleep while connected to a VPN with this extension, you come back, nordvpn extension logged you out for some reason and internet is down because of this, thus you can't log back to nordvpn and disable the VPN connection, to this point it's basically impossible to connect to internet without having te re-enable the extension: very bad work from you team nordvpn, I have to say I was expecting something way better based on the amount of money you can waste on self promotion...
Developer response
posted 5 years agoHello. It would be best if you'd contact our customers' support team while specifying the exact issue that you've experienced while using our service, for them to check what could be causing it and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - Rated 1 out of 5by Fuck Registration, 5 years ago
- Rated 1 out of 5by Firefox user 14881970, 5 years ago
- Rated 1 out of 5by Firefox user 5823835, 5 years agoConstantly breaks, inconsistent.
Gets updated, breaks.Developer response
posted 5 years agoHello. Do update your browser/reinstall our extension to see whether the issue regarding its malfunctioning persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. - Rated 1 out of 5by Fergy, 5 years agoThe extension keeps forgetting my login information but still connects to the internet. This means any security or anonymity is lost. You only need one single moment to be infected and you only need one single moment to lose anonymity.
To find out if you are still connected you have to click the ugly blue and green icon. So to stay safe you have to click this icon every time you think of it because it might have disconnected.
Support told me to reinstall the extension. I hope this works. If it works I would give this extension 4 stars because when it works it works good enough.
Blocking ads without the website being able to detect it would be a great feature. At this moment I don't see anything it blocks. - Rated 1 out of 5by Firefox user 15450112, 5 years agoVery slow. Netflix Prime etc do not work. Paid for 3 years, promised a lot, delivered nothing. Have been breached as well
Developer response
posted 5 years agoHello. These particular services are accessible while using ours. You may refer to our support.nordvpn.com page regarding articles on their accessibility. In case any additional assistance is required, do not hesitate to reach our customers' support team directly. - Rated 1 out of 5by Firefox user 14222568, 5 years agoThe connection to a specific country does not work.
Developer response
posted 5 years agoHello. Do not hesitate to reach our customers' support team if experiencing any issue regarding our extension's functionality. Our team is available 24/7 at support.nordvpn.com. - Rated 1 out of 5by Savinsky, 5 years agoI tried using it to log into HBO GO Romania (I am in UK) and it is not working. Worthless extension
Developer response
posted 5 years agoHello. It would be best if you'd contact our customers' support team regarding assistance on various services accessibility while using ours. Our team is available 24/7 at support.nordvpn.com. - Rated 1 out of 5by Bogdan SCANTEIE, 5 years agoKeeps on randomly loosing credentials on all the environments : ios, android and the firefox extension. I have a 3 years subscription and I can't really use it. I went back to Windscribe who is much cheaper and no problems of this kind. It is a pitty because the net speed provided by Nord VPN is very good. I will come back when you solve this problem. I will not take another subscription to your service
Developer response
posted 5 years agoHello. Do reach our customers' support team, for them to check what could be causing the issue that you're currently experiencing and provide you with assistance on its resolve. You may reach our team out at support.nord-help.com.- Rated 1 out of 5by Firefox user 13449025, 5 years agoOf all the VPN services, this is the most disgusting! The support team is full of money-hungry geeks! They don't want to return the money! I wrote a hundred times that their add-on doesn't work, constantly requires authorization, crashes, they don't care! Don't buy this shit!
Developer response
posted 5 years agoHello. Everything's working as intended on our end. It would be best if you'd contact our customers' support team, for them to check what could be causing the issue that you're currently experiencing and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - Rated 1 out of 5by Firefox user 15146995, 5 years ago
- Rated 1 out of 5by Topher, 5 years agoDoesn't work with my DNS-over-HTTPS service. When I enable it, I get a error that Firefox cannot find the proxy server. So this does nothing useful.
Developer response
posted 5 years agoHello. All of the DNS queries are going through our server, meaning, all of them are encrypted and you’re being assigned a DNS address of one of our server while connected to it. That being said, there is nothing you’d need to do in addition in order to secure your DNS requests. - Rated 1 out of 5by Mysteryalias, 5 years agoEvery single time I update my Firefox App, which is every night (I use Firefox Nightly), this add-on decides to log out and I have to re-login using my password manager each time. So infuriating. Nord, FIX YOUR APPS please!
- Rated 1 out of 5by Firefox user 15355922, 5 years ago
- Rated 1 out of 5by Anonymous, 5 years ago
- Rated 1 out of 5by Firefox user 15325371, 5 years ago
- Rated 1 out of 5by Firefox user 13244874, 5 years agoOne random day in the middle of a browsing session it started giving me an "Unable to find the proxy server" if I was connected to NordVPN. It won't load anything. Haven't been able to use it since and only with Firefox. Chrome and Safari function just fine.
Developer response
posted 5 years agoHello. Sorry to hear that you've experienced issues while using our service. However, it would be best if you'd contact our customers' support team, for them to check what could have caused them and provide assistance on their resolve afterward. Our team is available 24/7 support.nord-help.com. - Rated 1 out of 5by Firefox user 15306647, 5 years agoIt sucks - I cannot pick servers to connect and once connected if I try to connect to another server country it don't load / work. Al I get is a connect option to UK and if I try to load any other country nothing loads whatsoever I just get a blank screen and no other country's load. I have all latest updates installed.
Developer response
posted 5 years agoHello. Do not hesitate to reach our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nord-help.com. - Rated 1 out of 5by Firefox user 15292024, 5 years agoAll servers give the ssl sequrity error and name/password request (no ability to connect)
Developer response
posted 5 years agoHello. Do update your browser and reinstall our extension afterward to see whether the issue regarding connections persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nord-help.com. - Rated 1 out of 5by Firefox user 13563766, 5 years ago1) I have successfully logged in to the expansion.
2) I select a server or click "quick connect".
3) "Connected to *Сountryname* !
4) A window appears "Proxy moz-proxy://**9.nordvpn.com:89 asks for username and password. The site reports: "NordVPN"
5) My username and password do not fit
6) "Connection failed."
What was I paying for?
P.S.: My internet connection without VPN is perfect.Developer response
posted 5 years agoHello. Do update your browser and reinstall our extension afterward to see whether the issue that you're currently experiencing persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nord-help.com.