Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
119 reviews
- Rated 3 out of 5by Firefox user 18443852, 3 months agoTheir service deteriorated rapidly since about a year and a half ago. Speeds were secretly throttled, DNS was leaking, and frequent connection problems. I was strongly against using Nord. Recently it seems most of those problems were finally reverted/fixed and now back to normal. While it took way way too long, I can change my review to neutral for now. Hopefully it only gets better from here and they dont mess things up again.
Developer response
posted 3 months agoHello. Thank you for sharing your feedback. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I - Rated 3 out of 5by Frazn, 5 months agoIt's very useful but it often occurs that, after few minutes of normal working, suddlendly happens that it's impossibile continue browsing (all web sites unreachable, no connection, not possible restart any vpn tunneling). There's no way to restore the functionality. You can only restart the browser completely and the extension will restarts to work. This is the only way. Quite frustrating.
Developer response
posted 5 months agoHello, it is wonderful to hear that the service has been useful for you. To improve your experience, please try completely reinstalling the browser extension. If the issues persist after doing so, do not hesitate to reach out to our support team at support@nordvpn.com, and they will be happy to assist you further. -E.G. - Rated 3 out of 5by wut, 5 months agoWhile it's possible to use it in tandem with the Desktop app via split tunneling, the overall experience is frustrating.
Unlike the full version, the Firefox version suffers from intentionally slow speeds (with "a cap of 100 Mbps set on squid services to prevent the saturation of server ports through proxy connections").
NordVPN itself lives up to the hype, but it's better to just use the Desktop version at the moment.Developer response
posted 5 months agoHello, we are sorry to hear things are not going as smoothly as they should. Please try reinstalling the browser extension to see if that helps. If the issue continues, please contact our support team at support@nordvpn.com—we are always here and ready to assist you further! -E.G. - Rated 3 out of 5by Firefox user 18568885, 6 months agoSometimes working, sometomes not. I've logged in and still grey. Right now, cannot use.
Developer response
posted 6 months agoHello there, we are sorry to hear that something is not working as expected. Please reach out to our support team at support@nordvpn.com with more details, and they will be happy to assist you! -E.G. - Rated 3 out of 5by Vynax, a year agoIf your Firefox crash after NordVPN's April 2024 update, use the Task Manager to shutdown Firefox completely.
Then press shift when you restart Firefox, you should be able to use Firefox without any extension enabled ( safe mode ).
Disable NordVPN extension and restart Firefox, you should be able to use Firefox normaly for now.Developer response
posted a year agoHello. Thank you for the feedback and a workaround. We're sorry for this inconvenience, our extension should be fixed soon. -L.L. - Rated 3 out of 5by Keith, a year ago
- Rated 3 out of 5by dennis, a year ago
- Rated 3 out of 5by Stéphane, a year ago
- Rated 3 out of 5by Marek, a year ago
- Rated 3 out of 5by Kased, a year agoUsed to work fine. Completely broken now.
Can't even sign in anymore.
edit: they fixed their sh*t and it's working again just fine.Developer response
posted a year agoHello. Could you please try reinstalling our extension and clearing the cache of your browser? In case if the issue persists, please contact our team via live chat or email at https://nordvpn.com/contact-us/. Thank you! -Neo - Rated 3 out of 5by Firefox user 17990318, 2 years ago
- Rated 3 out of 5by Firefox user 15281047, 2 years ago
- Rated 3 out of 5by Firefox user 17855268, 2 years ago
- Rated 3 out of 5by Andi, 2 years agoVermutlich gut - aber NUR mit Abo nutzbar und das ist mal nicht grad preiswert. Wer es nicht professionell nutzen will, braucht es nicht. Da gibt es (gerade als Addons) gleichwertige freie Alternativen
Developer response
posted 2 years agoHallo! Unser VPN-Dienst ist kostenpflichtig, aber wir bieten eine 30-Tage-Geld-zurück-Garantie für all unsere Pakete an, welche auf unserer Seite gekauft wurden nordvpn.com/pricing/. Du kannst unser Produkt gerne testen und falls du Probleme hast, helfen wir dir gerne weiter unter support.nordvpn.com/. -G.M. - Rated 3 out of 5by Globetrotter, 2 years ago
- Rated 3 out of 5by Tom, 2 years ago
- Rated 3 out of 5by Firefox user 12608161, 2 years ago
- Rated 3 out of 5by Firefox user 14183469, 2 years ago
- Rated 3 out of 5by Firefox user 13854687, 2 years agoWorks pretty well on Edge but on Firefox I have a DNS leak.
Developer response
posted 2 years agoHello there. We’re sorry to hear about it! Please make sure to contact our customer support team to troubleshoot the issue. We’re ready to help you 24/7 at support.nordvpn.com. -G.M. - Rated 3 out of 5by aa, 2 years ago
- Rated 3 out of 5by Firefox user 16706661, 2 years ago
- Rated 3 out of 5by Firefox user 13626876, 2 years ago
- Rated 3 out of 5by Firefox user 17560444, 3 years ago