Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
599 reviews
- Rated 1 out of 5by Evrik, 10 months ago
Developer response
posted 10 months agoHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Rated 1 out of 5by DownTheDrain, a year agoTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Developer response
posted a year agoHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Rated 1 out of 5by TonyRambo, a year agoLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Developer response
posted a year agoHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Rated 1 out of 5by Aurora, a year agoHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Developer response
posted a year agoCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Rated 1 out of 5by amanda blur, a year ago
- Rated 1 out of 5by Flok, a year agoUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - Rated 1 out of 5by moscosov, a year agola extensión funciona bien pero tienen la pura la caga con la ultima actualización.
Developer response
posted a year agoHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo - Rated 1 out of 5by Smonolith, a year agosame problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce
Developer response
posted a year agoHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L. - Rated 1 out of 5by Larkku, a year ago
- Rated 1 out of 5by Evilmonkee, a year agoShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Developer response
posted a year agoHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Rated 1 out of 5by manfredkitzbichler, a year agoSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Developer response
posted a year agoHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Rated 1 out of 5by Firefox user 18372872, a year agoLast updated is a huge mess and still no update. It's a shame for a service about security...
Developer response
posted a year agoHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Rated 1 out of 5by Firefox user 12671498, a year agoRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Developer response
posted a year agoHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Rated 1 out of 5by Mampfilein, a year agoSince the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
Developer response
posted a year agoHello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L. - Rated 1 out of 5by Firefox user 15309897, a year agoI have the same issue as other users. All my tabs in Firefox are loading on start-up. I use the extension because Google does not load when I am connected with the desktop app only. Somehow with this plugin I bypass this issue.
I have tried all the commands around the tabs loading in Firefox config but it does not matter, the extension bypasses them no matter what. Only deactivating the extension resolves the issue.
I tried deleting and re-adding the extension. Nothing at all. It is sad. We pay for this service and it doesn't work. Please fix it. The issue happened to me yesterday as Firefox updated to latest version.Developer response
posted a year agoHello. Sorry for this inconvenience. Our team is fully aware of the situation and we will release a fix as soon as possible. -L.L. - Rated 1 out of 5by GG, a year ago
- Rated 1 out of 5by Firefox user 18354572, a year ago
- Rated 1 out of 5by Firefox user 13880368, a year agoIt stopped working a few months ago (2024) ... It can no longer logged in... Firefox would launch the Nord VPN log in webpage, but after a successful log in, the Nord VPN Add-ons would still be asking you to log in :-(
Developer response
posted a year agoHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Rated 1 out of 5by jkloppenburg, a year agoCan't use this, since my organization is blocking VPN and I can't connect to a Obfuscated VPN in this app.
Developer response
posted a year agoHello! We'd recommend using our desktop application if you'd like to access Obfuscated servers. We may assist setting up your device if you could contact our support team via live chat or email at support.nordvpn.com. Thank you! -Neo - Rated 1 out of 5by Rhinedot, a year ago
- Rated 1 out of 5by Firefox user 18323124, a year agoNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623Developer response
posted a year agoHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Rated 1 out of 5by Firefox user 14539170, a year agoAs of June 2024, this extension severely throttles internet connection speeds.
Using NordVPN without the extension is no problem at all, but the browser extension quite literally slows your experience to a halt. It's unusable. If you haven't purchased a Nord subscription yet, and you are hoping to make use of the browser extension, look elsewhere. All of the 5-star reviews for this extensions are likely out of date, and or posted by people provided with financial incentive to do so.
TL;DR
Steer clear. - Rated 1 out of 5by Abdullahi, a year ago
- Rated 1 out of 5by Firefox user 18307864, a year ago