Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
599 reviews
- Rated 1 out of 5by Firefox user 14897592, 2 years agoAlors que l'abonnement a été payé pour DEUX ANS un beau matin ils font une pseudo mise à jour qui empèche tout simplement le VPN de fonctionner sur macOS High Sierra… Nord VPN n'aime pas les pauvres qui ne savent pas s'acheter de nouveaux Mac tous les ans?!
Developer response
posted 2 years agoBonjour. Pour répondre aux dernières pratiques de sécurité, les systèmes d'exploitation plus anciens peuvent ne pas prendre en charge notre application, néanmoins, n'hésitez pas à contacter notre équipe d'assistance pour des solutions de contournement à ce sujet. Notre équipe est prête à vous aider 24h/24 et 7j/7 sur support.nordvpn.com. -G.M. Developer response
posted 2 years agoHello there. We’d be happy to help and take a closer look into your case. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M.- Rated 1 out of 5by Firefox user 17742118, 2 years agoExtension says it has no app to open it. Nord support has no solution
Developer response
posted 2 years agoHello. Could you please update your review with the Ticket ID you’ve received from our customer support? We will check your inquiry and provide you with further assistance. Thank you. -G.M. - Rated 1 out of 5by Firefox user 17162871, 2 years agoЛагучая дрочильня.
Напридумываил себе логин систему с направлением на сайт - а он даже не удосуживается открываться...
Буду искать другие вариантыDeveloper response
posted 2 years agoЗдравствуйте. Нам жаль слышать об этом! Обязательно свяжитесь с нашей службой поддержки клиентов, чтобы решить проблему. Мы готовы помочь вам 24/7 на support.nord-help.net. -G.M. - Rated 1 out of 5by XYZ, 2 years ago
Developer response
posted 2 years ago你好!我们很抱歉听到您对我们的 VPN 服务遇到问题。请联系我们的客户支持团队 support.nord-help.com。他们会帮助您解决任何问题。之后,让我们知道事情的进展!-G.M.- Rated 1 out of 5by Firefox user 17719832, 2 years ago
Developer response
posted 2 years agoЗдравствуйте! Мы предлагаем настроить этот тип подключения для наших пользователей в странах с ограниченным доступом: support.nord-help.net/1047408742. Если после этого проблема не исчезнет, обязательно свяжитесь с нами по адресу support.nord-help.net и устраните проблему. -G.M.- Rated 1 out of 5by Firefox user 17477884, 2 years ago"The best VPN" more like the most shadiest one to ever exist
Developer response
posted 2 years agoHello. Perhaps you could elaborate on your review? We would like to help you if you are encountering any issues while using our app. Do not hesitate to contact our team at support.nordvpn.com. -G.M. - Rated 1 out of 5by Firefox user 15273510, 2 years ago
Developer response
posted 2 years agoЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nordvpn.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M.- Rated 1 out of 5by Firefox user 16231666, 2 years ago
- Rated 1 out of 5by Firefox user 16830759, 2 years ago
- Rated 1 out of 5by Deniz Kocatepe, 2 years ago
- Rated 1 out of 5by MarSanMar, 2 years agoExtension doesn't have setting to change the protocol to TCP and doesn't work in Iran without that.
Developer response
posted 2 years agoHello. The extension is not a VPN, but rather a proxy service, thus it does not have the same features as would the VPN application. Please feel free to reach out to us at support.nord-help.net for further assistance. -Drea - Rated 1 out of 5by Firefox user 17622802, 2 years agoСначала купи, потом попробуй. Не факт что работает
Developer response
posted 2 years agoЗдравствуйте. Не стесняйтесь обращаться в нашу службу поддержки клиентов, если у вас есть какие-либо вопросы или сомнения относительно нашего VPN-сервиса. Наша команда доступна круглосуточно и без выходных по адресу support.nordvpn.com. Оставайтесь в безопасности! -G.M. - Rated 1 out of 5by User, 2 years agoThis browser extension used to work decently enough (although, it has severely slow speeds and page timeouts compared to using full system VPN connection), but then it started to randomly log out without notification, leaving my IP and traffic exposed and unencrypted. Also, in order to log in, it now requires hCaptcha verification (which seems to be an excessive and burdensome extra security step, in my opinion). The problem is that this conflicts with other extensions that mask browser's fingerprint and strict browser cookie settings. Upon completing "finding the penguin", the process just loops back to the beginning... leaving me unable to complete the log-in... thus, making this browser extension completely USELESS to me. It should also be noted that I rarely have issues with hCaptcha on other websites. Further, hCaptcha's accessibility options (for those like me who have a hard time with the visual tests) are also invasive as they require an email address be logged in order for them to place a tracking cookie in the browser (which not only is counter-intuitive to browsing privacy, but also wouldn't work for me as I set to block and clear cookies on exit). Other bot testers offer an easy audio option without the need to log an email address for one-time access. I am a fan of the NordVPN company and will continue to use and trust it's services on all my devices. But I am not a fan of this product and the increasing over-burdensome login policies to protect accounts (maybe switch to having 2 separate connection and account passwords to make connecting devices easier and avoid the need for hCaptcha while still protecting access to account info/payment methods, etc?) Similarly, I'm not a fan of the random log-outs and exposed traffic on the iOS NordVPN app as well, (especially since the VPN connection status icon is hidden on Apple devices by the notch but the Nord iOS app provides no notification of disconnect)... This is a separate, but similar product design flaw.
Developer response
posted 2 years agoHello. We are sorry to hear about the issues! It may be that there's another extension installed on your browser that could be interfering with the connection. Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve! Our team is online 24/7 at support.nordvpn.com. -G.M. - Rated 1 out of 5by Firefox user 17556266, 3 years ago
- Rated 1 out of 5by trance, 3 years agoNordVPN is a scam company! Half a year ago, this service started having massive problems in Ukraine, NordVPN stopped connecting with all servers in Ukraine! I contacted support for a refund in a 30-day period, but support spent several days by the nose and only on the 31st day recognized the problem of the service in Ukraine, but they refused to return money the long term subscription, because 30 days had passed. The other day, the service partially resumed work in Ukraine, I contacted support to recalculate the subscription and add a few months to the subscription, but support refused this request. This is the most fraudulent service, do not pay them money! Once you pay, you become a hostage! NordVPN is a scam company!
Developer response
posted 3 years agoHello. We're very sorry to hear about this situation - it does not sound right and if your initial request for a refund was still within the first 30-days of your subscription, you should have been granted the refund. If possible, please drop us a direct message on Twitter or Facebook @NordVPN. We'd be happy to review your case once again and issue a refund if the situation described in your review is accurate. Thank you. -Drea - Rated 1 out of 5by Denmasmister, 3 years agoTidak ada trialnya,.... jadi ga tahu kualitasnya, dipaksa beli sebelum tahu seberapa cepatnya ...
Developer response
posted 3 years agoHalo. Anda tidak boleh mengalami perlambatan lebih dari 30% dari kecepatan normal Anda. Selain itu, meskipun kami tidak lagi menawarkan uji coba gratis, kami menawarkan jaminan uang kembali 30 hari yang merupakan uji coba layanan kami. -Drea Developer response
posted 3 years agoЗдравствуйте. Свяжитесь с нашей службой клиентской поддержкой, и мы с радостью подробнее рассмотрим вашу проблему. Наша команда круглосуточно на связи онлайн по адресу support.nordvpn.com.-J.B.- Rated 1 out of 5by 00mxnd, 3 years agoDoes not work. Offer's one button: "Login" which does nothing.
Developer response
posted 3 years agoHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Rated 1 out of 5by Olga Sunflower, 3 years ago
- Rated 1 out of 5by Firefox user 14043885, 3 years ago
Developer response
posted 3 years agoHello, Dimonon. Would you be able to elaborate on the issues you've encountered and what specifically hasn't worked? We'd be happy to assist you with troubleshooting over at support.nordvpn.com. -Drea