Reviews for N-able Passportal
N-able Passportal by Passportal
7 reviews
- Rated 1 out of 5by 12bytes, 5 years ago
- Rated 1 out of 5by SLAdmin, 5 years agoWas working, now just slows all my website access by looking at every data request.....
- Rated 1 out of 5by Firefox user 15682761, 5 years agoDefinitely still breaks AutoTask. That said, I found the same issue in other browsers without the addon when just pasting in, so I think they're doing something to prevent any kind of pasting. I found if after pasting I press 3 random keys and 3 backspaces so the site thinks I've typed it, it always works okay.
That said, this extension *does* seem to break logging into Sophos router interfaces, which I do regularly for work. After I've logged in with this extension installed, I have to clear cache for the "site" each time I'm logged out. Don't know any others off the top of my head right now, but this extension definitely breaks login on multiple other websites (Ruckus Cloud, I believe) It's insanely annoying to need Chrome open for half of my job most of the day. - Rated 1 out of 5by Firefox user 14750857, 6 years agoLike another user, I am unable to log into Autotask after installing this app, even if I do so manually. Autotask is the backbone of our organization so I will not being using the app.
I am also suspicious about the high amount of permissions this app asks for. I emailed the vendor, as outlined in their privacy policy, about these permissions and have received no response after a week.Developer response
posted 6 years agoSorry to hear about that, if you reach out to support@passportalmsp.com they should be able to help you with your request! As for the Autotask issue, that has been resolved in the latest version. - Rated 1 out of 5by Firefox user 14739362, 6 years agoThere needs to be an option to Never ask for a site. Some sites just aren't compatible, which is fine, but it's annoying to get a popup every time I log into those sites.
Now there's a new issue where if the extension logs out, an annoying "Now automatically logging you in" message pops up in every window.Developer response
posted 6 years agoThanks for the feedback!
The issue with Autotask has been resolved in the latest version. and an option to ignore sites is current on our receptive board! - Rated 1 out of 5by Firefox user 14734359, 6 years agoCan't login - When I click "Login" the interface just resets itself. I can login to the Web UI just fine. (My account is VERY new, within 7 days. I don't know if there is an activation on the Passportal side that is keeping me from logging in?)
Developer response
posted 6 years agoWe are glad you were able to call into support and get signed into the extension! Please let us know if you experience any other issues!