Reviews for PureVPN Proxy - Best VPN for Firefox
PureVPN Proxy - Best VPN for Firefox by PureVPN
Review by tim jeffries
Rated 1 out of 5
by tim jeffries, 7 years agoThe most concise comment would be that it simply doesn't seem to work most of the time, or at least the way it claims to.
1. Every time I attempt to connect to the "service" the messages "User Authentication failed." (This is displayed numerous times, every set of attempts, every day, often taking up to 10 minutes to finally connect.), "The L2TP-VPN server did not respond. Try reconnecting. If the problem continues, verify your settings and contact your Administrator." and "You were disconnected because the PPP server is not responding. Try reconnecting."
2. Often, after having the "service" running for a while, it disconnects itself.
3. Pure claims to have hundreds of servers in over 100 countries. However, supposedly different servers, in distinct cities in the countries, will have the exact same IP address.
4. When I first signed up, I could choose a city to be connected through, but Pure changed that. Now, only a country is displayed and Pure selects the city's server.
5. By default, the site selects the server in the country it wants--not what I want. If I don't make my own selection quickly, the country is set and I have to wait through all the connection and/or authentication failures until I can use the "service". Sometimes, even if I do get to choose the country, the site nevertheless connects to its own choice.
6. Most of Pure's servers are well known to sites so that, when I try to watch a video, the site knows I'm connected through a VPN and blocks me, just as if I were connecting from outside that country. Pure, if it cared, would regularly assign new addresses.
7. "Customer Service" is a long, drawn-out ordeal. Many times the rep doesn't understand the problem. Each one is apparently handling a number of multiple calls, so the response time is very long. A significant percentage of reps seem to be either bored or are arrogant. Once, when I asked an honest question about the service, the rep abruptly cut the call. Other times, it seems the "rep" is a computer robot.
8. The site is very difficult to access. To wit: affecting upgrades was not accessible from the page, so one had to go to the site's home page in another, new window. That seems to have been cleared up somewhat.
9. It costs more than other VPNs that offer the same or similar features, number of servers, etc. (After reading scores of reviews, promises and claims I fell for the hype and bought a "lifetime" subscription--good for 5 years and I have to remember to renew or it automatically self-cancels). At some point, possibly coming soon, I'll simply have to pony up more money to subscribe to a better VPN.
Given all the problems and obstacles I've experienced with Pure in just the 4 months I've subscribed, this is about as concise as I could be...
1. Every time I attempt to connect to the "service" the messages "User Authentication failed." (This is displayed numerous times, every set of attempts, every day, often taking up to 10 minutes to finally connect.), "The L2TP-VPN server did not respond. Try reconnecting. If the problem continues, verify your settings and contact your Administrator." and "You were disconnected because the PPP server is not responding. Try reconnecting."
2. Often, after having the "service" running for a while, it disconnects itself.
3. Pure claims to have hundreds of servers in over 100 countries. However, supposedly different servers, in distinct cities in the countries, will have the exact same IP address.
4. When I first signed up, I could choose a city to be connected through, but Pure changed that. Now, only a country is displayed and Pure selects the city's server.
5. By default, the site selects the server in the country it wants--not what I want. If I don't make my own selection quickly, the country is set and I have to wait through all the connection and/or authentication failures until I can use the "service". Sometimes, even if I do get to choose the country, the site nevertheless connects to its own choice.
6. Most of Pure's servers are well known to sites so that, when I try to watch a video, the site knows I'm connected through a VPN and blocks me, just as if I were connecting from outside that country. Pure, if it cared, would regularly assign new addresses.
7. "Customer Service" is a long, drawn-out ordeal. Many times the rep doesn't understand the problem. Each one is apparently handling a number of multiple calls, so the response time is very long. A significant percentage of reps seem to be either bored or are arrogant. Once, when I asked an honest question about the service, the rep abruptly cut the call. Other times, it seems the "rep" is a computer robot.
8. The site is very difficult to access. To wit: affecting upgrades was not accessible from the page, so one had to go to the site's home page in another, new window. That seems to have been cleared up somewhat.
9. It costs more than other VPNs that offer the same or similar features, number of servers, etc. (After reading scores of reviews, promises and claims I fell for the hype and bought a "lifetime" subscription--good for 5 years and I have to remember to renew or it automatically self-cancels). At some point, possibly coming soon, I'll simply have to pony up more money to subscribe to a better VPN.
Given all the problems and obstacles I've experienced with Pure in just the 4 months I've subscribed, this is about as concise as I could be...
925 reviews
- Rated 5 out of 5by Firefox user 18858946, a month ago
- Rated 5 out of 5by Kasra, a month ago
- Rated 5 out of 5by Firefox user 13964643, a month ago
- Rated 5 out of 5by lee, a month ago
- Rated 4 out of 5by Firefox user 15614042, 2 months ago
- Rated 1 out of 5by Firefox user 18785404, 2 months ago
- Rated 5 out of 5by Firefox user 18793701, 2 months ago
- Rated 1 out of 5by Firefox user 17971734, 3 months agoI can't get through the set-up process, the chat option for help doesn't work, and now no streaming service will work. Essentially this seems to be a take-the-money-and-run, screw-the-customer operation that doesn't even provide assistance or any way to get your money back.
- Rated 5 out of 5by boston18, 4 months ago
- Rated 1 out of 5by Firefox user 13957578, 4 months ago
- Rated 3 out of 5by Lyn, 4 months ago
- Rated 1 out of 5by Desoya, 5 months agoVery buggy add-on: as soon as setting it up (e.g. turn on the Bypass Proxy feature), the pugin always open on the Advanced Settings page, doesn't connect anymore when clicking a country from the server selection page but jumps back to the Advanced Settings page, and when hitting the back arrow to finally come back to the server selection page again, the connection is clunky at best for 2 minutes before cutting you from the internet entirely.
- Rated 1 out of 5by HFHB, 5 months agoSimply doesn't work most of the time - neither the extension nor the app. Extremely annoying.
- Rated 4 out of 5by kitaetc512, 5 months ago
- Rated 1 out of 5by troynall, 5 months agoFaster than NordVPN. I can use it across several of my devices(android phone, tablet,laptop). I can even run it from my ubuntu box from the command line(CLI). It has helped me gain access to websites that I normally could not. Ive never experienced slower speeds AND its helped maintain my privacy. Also down load a user agent switcher. This will help you as well. Ive been a user for 4+ years. Just renewed service. BUT I just recieved a copyright strike. Dont know what happened. I always check my iplocation and verify that my purevpn is active.having to down grade my rating to 1 star. Whats a vpn good for if not to prevent these copyright strikes ?
- Rated 1 out of 5by Firefox user 13558368, 6 months ago
- Rated 4 out of 5by Firefox user 13407850, 6 months ago
- Rated 1 out of 5by ender, 6 months ago
- Rated 5 out of 5by JJAARD, 6 months ago
- Rated 5 out of 5by Amit Biswas, 6 months agoThe VPN works great! It's fast, reliable, and provides seamless browsing without any interruptions. Highly recommended
- Rated 1 out of 5by Firefox user 14699268, 6 months ago