Hi! Our service was temporarily down due to recent updates, but we have now fixed the issue. Please try again — it should work smoothly now. If you’re satisfied, we would really appreciate it if you could consider leaving a rating on Mozilla. Thank you for your patience!

Hi there! Thanks for trying the extension.

Just to clarify, the download button won't appear automatically on video pages. Instead, please follow these steps:

Click on the extension icon in the top-right corner of your Firefox browser.

A small window will open – paste the video URL you want to download.

Choose your desired resolution, then click the Download button.

The video will take a moment to process.

Once ready, a "Download to your device" button will appear – click that to start the download.

You can track the download progress in the Firefox Download Manager.

Let us know if you run into any issues — happy to help! 😊

Thank you for your feedback! We're sorry our tool isn't currently compatible with Android. We're working on expanding support to Android devices soon. For now, it works smoothly on desktop platforms like Windows, Mac, and Linux. We appreciate your patience and understanding!

Thank you Millard, for your feedback! We apologize for the inconvenience you're experiencing. If you're using an Android or iPhone device, the extension might not be working as expected at the moment. We're currently working on an update to make the extension compatible with Android and iPhone devices. However, it is fully functional on desktop devices like Windows, Mac, and Linux. We appreciate your patience as we work on improving the experience!

Thank you for your feedback!

We're sorry to hear the tool isn't working as expected. Could you please share more details about the issue you're facing? This will help us understand and address it more effectively.

If you're using the tool on Android, please note that it currently only works on desktop devices like Mac, Windows, and Linux. We're actively working to make it compatible with Android, and this functionality will be available soon.

In the meantime, it should work smoothly on desktop devices. Thank you for your patience and understanding!

Thank you for your feedback! Currently, the extension works on desktop devices such as Windows, Mac, Linux, and more. We're aware of the issue with Firefox on Android and are actively working to resolve it. Don't worry, it will be compatible with Android devices soon. In the meantime, you can use this extension on your desktop devices. We appreciate your patience and understanding!

Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced.

To address your concerns:

Popup Window: Our tool uses a link input popup to process video downloads smoothly. However, we do not promote or advertise any cloud services. If you saw such a message, it may have come from a third-party influence, and we’d like to investigate further.

Downloaded File Format: Our tool downloads the video directly in the format you choose (e.g., MP4, MP3, etc.), so there is no zip file involved. If a zip file appeared, it was not generated by our tool. Please let us know more details via our support page.

Malware Alert: Our extension is thoroughly tested and free from malware. If you’re receiving such alerts, it could be unrelated to our tool. Running an antivirus scan is always a good step for security.

We’re here to help resolve any issues you face. Please reach out to us via the support menu so we can assist you further. Your feedback helps us improve, and we truly appreciate it!