I've been using Roboform for years, and on the whole I like it - but the Firefox extension is SOOOO SLOOOW, it takes a good 10-15 seconds for the toolbar menu to open and populate (it is instant in Chrome). It happens on multiple PCs and reinstalling Firefox doesn't help. Please fix.

Two windows 11 pro pc units, cannot add extension to toolbar in firefox. Multiple tickets that can't be fixed from the lack of support. They hold your sign in credentials hostage and or may delete them at anytime. Multiple issues with security such as having to make sure it doesn't stay signed in indefinitely. You better keep multiple copies of your sign in information or you will be having to redo constantly.

Awful premium support. I have a lagging roboform addon on my installation. The "premium" support without any measurements or logging rejects to help me. Without any reason and checking they say the problem in firefox, not addon. They reject to make any logs or debugs or anything else.

I have used RoboForm for over 15 years and have always been happy with its functionality, security and customer support. Roboform has dramatically increased my online security and saved me a lot of time when filling in forms. I can't imagine living in the modern world without a good password manager. RoboForm is the best!