1 706 notes
- Noté 5 sur 5par Utilisateur ou utilisatrice 17438449 de Firefox, il y a 3 ans
Réponse du développeur
mis en ligne : il y a 3 ansHi there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support@1password.com so our team can discuss this.
Looking forward to hearing from you.- Noté 1 sur 5par RM, il y a 3 ansNot easy or convenient, wasted my time downloading all my vital/private information; to not be able to call upon it. Also doesn't support multiple accounts across multiple platforms, i.e: Yahoo,G-mail,Hotmail... syncing is a problem, trying to use the app from multiple devices is a nightmare.
Réponse du développeur
mis en ligne : il y a 3 ansHi there,
I apologize for the trouble you have been experiencing using 1Password.
Our team can definitely help to get things working across all of your devices. Please email support@1password.com where we can further assist.
Looking forward to hearing from you. - Noté 5 sur 5par Utilisateur ou utilisatrice 17432385 de Firefox, il y a 3 ans
- Noté 4 sur 5par James, il y a 3 ans
- Noté 1 sur 5par penguin5555, il y a 3 ansDoes not allow searching for sites to use. Hard to use and removes nearly everything. Going back to version 7 as 8 is useless and should be shutdown and re-worked.
Réponse du développeur
mis en ligne : il y a 3 ansHi there,
I’m sorry to hear you are having trouble with the latest version of 1Password.
Please drop an email to support+x@1password.com and our team can best advise.
Looking forward to hearing from you :) - Noté 5 sur 5par Utilisateur ou utilisatrice 14314752 de Firefox, il y a 3 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 17310523 de Firefox, il y a 3 ans
- Noté 2 sur 5par Utilisateur ou utilisatrice 16644741 de Firefox, il y a 3 ans1Password works until it doesn't. You install an app and then brower extensions. You can make some changes on the app, some on the extension and some only online. A wonderful guessing game. Every week there is a new edition of something and things get moved around. It works one day then not the next day. Cust Svce responds quickly, but you get different answers from each person. You cannot get support in real time. So you have to diagnose the software yourself. If something doesn't work, that's all you can say. If you called the doctor, can they treat the problem if all you can say is your stomach hurts? It can take 20-30 emails to get a response. And when things go wrong when you are implementing their instructions, you don't even know. Problems become more extensive as CS only responds to the last email and does not follow things all the way back.
I would say that it holds the data for the most part. Having it enter the information takes multiple keystrokes which somehow change each time. The fill-in feature works maybe 5% of the time, so don't expect it to help for all the sites asking for name and address.
I will also say that syching seems to work about 50% of the time.
IF you have lots of free time and can afford to wait a few weeks to figure out what is wrong, this is a great program. But as they are unwilling to do any diagnosis or look at what has been installed and how things operate, getting technical suppor is an oxymoron. The policy seems to be, "provide a solution before you understand the problem" then ":continue to do so for each symptom" and eventually the customer will give up.
It's a shame. I want to like this program. And it's one of only two programs I pay for. It reminds me of Churchill's statement that Democracy is the worst form of government, until you've tried the others."
The attitude alone of not providing effective service to paying members would give them a one star, except there is nothing worse to give the others - Noté 4 sur 5par Rose Rosenthal, il y a 3 ans
- Noté 5 sur 5par BondMich, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 14739282 de Firefox, il y a 3 ansLatest version of 1password and Firefox extention is not working correctly. Quick Access is not friendly and not seemless...back to copy pasting credentials again...sigh
Réponse du développeur
mis en ligne : il y a 3 ansHi there,
Thanks for your review.
It definitely sounds like things aren’t working as they should be, I’m sorry for the trouble.
Please send an email to support+x@1password.com where our team will be able to help you.
Looking forward to hearing from you. Réponse du développeur
mis en ligne : il y a 3 ansHey,
I’m sorry to hear you are having trouble with 1Password in your browser. Can you give your computer a complete restart for me and if this doesn;t improve things drop an email to support+x@1password.com where our team will be able to further assist.
Thanks for using 1Password :)- Noté 2 sur 5par Utilisateur ou utilisatrice 17423213 de Firefox, il y a 3 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 12247192 de Firefox, il y a 3 ans
- Noté 1 sur 5par Dreadolph, il y a 3 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 17421686 de Firefox, il y a 3 ans
- Noté 3 sur 5par Ed Kelly, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15205687 de Firefox, il y a 3 ansdoes not work. keeps stating I need Firefox but I have it
Réponse du développeur
mis en ligne : il y a 3 ansHey,
I’m sorry to hear you are having trouble with 1Password in your browser. Could you please drop an email to support+x@1password.com so our team can help get to the bottom of things and get things working as they should be for you.
Looking forward to hearing from you :) - Noté 5 sur 5par Utilisateur ou utilisatrice 16176434 de Firefox, il y a 3 ansVery effective and easy to use
Réponse du développeur
mis en ligne : il y a 3 ansHi there,
Thank you for your awesome review!
We hope you continue to love 1Password :) - Noté 4 sur 5par birb, il y a 3 ans
- Noté 5 sur 5par Chinewbie55, il y a 3 ans
- Noté 3 sur 5par ENiGMaster, il y a 3 ansNot working.
However, reinstalling it will establish the connection to the desktop app.Réponse du développeur
mis en ligne : il y a 3 ansHi there,
Thank you for your review.
It sounds like things might not be working as they should be. Could you possibly drop an email to to support+x@1password.com with the details and our team will be able to assist.
Looking forward to hearing from you :) - Noté 5 sur 5par Utilisateur ou utilisatrice 17415153 de Firefox, il y a 3 ans