Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
Avis de Utilisateur ou utilisatrice 15467501 de Firefox
Noté 2 sur 5
par Utilisateur ou utilisatrice 15467501 de Firefox, il y a 5 ansOn one hand, Nord is the very best for VPN. I adore these folks and keep renewing my 3 year subscription. I will remain loyal as long as I'm able because Nord cares a lot about our privacy, and being based in Switzerland allows them to accomplish that in the many ways they lead on.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
Réponse du développeur
mis en ligne : il y a 5 ansHello. Sorry to hear that you've experienced issues while using our service. We'd ask you to update your review with the Ticket ID that you've received after contacting our customers' support team, for us to check how was your inquiry handled on our end and escalate the matter afterward. Thank you!
2 574 notes
- Noté 5 sur 5par Utilisateur ou utilisatrice 17842514 de Firefox, il y a un jour
- Noté 4 sur 5par man5820, il y a 2 jours
- Noté 5 sur 5par Roberto Del Castillo, il y a 6 jours
- Noté 2 sur 5par SocialSupaCrew, il y a 7 joursI would love to try this extension but it seems that I can't even download it!
The "Add to Firefox" button on this page is disabled.
Do I need a specific version of Firefox?
I'm using Firefox 139 on my Android device.Réponse du développeur
mis en ligne : il y a 7 joursHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Noté 3 sur 5par MrSchwensson, il y a 8 joursA great VPN. Lately I've had to log into it every time I open Firefox. It just logs me out every time the browser is closed. This started happening like 2 weeks ago and still no fix. If that issue weren't prominent, it would be 5 stars.
Réponse du développeur
mis en ligne : il y a 8 joursHello! Our team is aware of the logout issue and we are working on some improvements. Please accept our apologies for any inconvenience you might have in the meanwhile! -L.L. Réponse du développeur
mis en ligne : il y a 9 joursWe're honored to have earned your five-star rating! Thank you for choosing our services. -G.M.- Noté 4 sur 5par LucidBoi, il y a 10 joursUsually great, but it depends on the day. Maybe it's the servers or something else entirely, but when it happens it just shits the bed. Otherwise perfect! It even has split tunneling!
Réponse du développeur
mis en ligne : il y a 10 joursHello! You are welcome to contact us at support.nordvpn.com when you are experiencing issues with our service. Our team is ready to help you out 24/7! -L.L. - Noté 4 sur 5par WAKUTO, il y a 11 jourssome connections like bank are not working with VPN connection
Réponse du développeur
mis en ligne : il y a 11 joursHello. We are sorry to hear about the trouble! Please don’t hesitate to reach out to our support team at support@nordvpn.com, they will be happy to look into the issue and guide you through a few steps that can help resolve it. -E.G. - Noté 5 sur 5par Frank, il y a 12 jours
- Noté 1 sur 5par Utilisateur ou utilisatrice 17599253 de Firefox, il y a 14 jours
- Noté 1 sur 5par Utilisateur ou utilisatrice 17389192 de Firefox, il y a 19 jours
- Noté 5 sur 5par Utilisateur ou utilisatrice 14897959 de Firefox, il y a 21 jourseasy access and quick
Réponse du développeur
mis en ligne : il y a 21 joursHello! That is exactly what we aim for, and it is great to know our efforts did not go unnoticed. Thank you for the five stars! -N.F. - Noté 5 sur 5par azurepriestess, il y a 22 joursNord is the fastest, most reliable VPN that I have used, add this extension works very well.
Réponse du développeur
mis en ligne : il y a 21 joursHello! That’s fantastic to hear — we’re thrilled that our extension has been a great match for your needs. We'd like to thank you for sharing your experience and for being part of our community! -Neo - Noté 5 sur 5par YuriLibrarian, il y a 23 jours
- Noté 1 sur 5par Utilisateur ou utilisatrice 18978605 de Firefox, il y a 23 jours
- Noté 5 sur 5par s0t, il y a 25 jours
- Noté 5 sur 5par Doug S, il y a 25 jours
- Noté 5 sur 5par Cabeça Branca, il y a 25 joursAdded this to Firefox running on Linux Cinnamon Mint 22, mainly as it's a bit fiddly with no GUI as a standalone. Been running Nord for a long time on everything else, Windows, Firesticks etc. Early days, but so far the extension works as expected with no problems
Réponse du développeur
mis en ligne : il y a 25 joursThank you for taking the time to share your positive experience. We're happy to hear to have met your expectations! -G.M. - Noté 5 sur 5par Utilisateur ou utilisatrice 13948809 de Firefox, il y a un mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 17949533 de Firefox, il y a un moisGood experience with Nord. The current version just gives me the flexibility to use VPN only on Mozilla, while my PC isn’t affected. Thanks.
Réponse du développeur
mis en ligne : il y a un moisHello. Thank you for choosing us and taking the time to share your experience! We're grateful for your feedback. -Neo - Noté 1 sur 5par Utilisateur ou utilisatrice 18983679 de Firefox, il y a un mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 18982295 de Firefox, il y a un mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18947510 de Firefox, il y a un mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 16234255 de Firefox, il y a un mois