Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
613 notes
- Noté 1 sur 5par FurryFailure, il y a 3 ansNot being able to specify a server is the biggest downfall of this addon, almost every time I try to connect to the VPN, my browser gets throttled and nothing loads, and I have to fight the thing to get a new server assigned to me - and before Support does another Copy-Paste response - I've reinstalled the VPN several times.
Réponse du développeur
mis en ligne : il y a 3 ansHello and thank you. Our users' feedback is really important for us. Apologies if it has caused you any inconvenience. -Neo - Noté 1 sur 5par qwertzu, il y a 3 ansAlmost never works and if it works only for 5 minutes then stops
Réponse du développeur
mis en ligne : il y a 3 ansHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Noté 1 sur 5par Paul, il y a 3 ansIt's a total disaster. Neither addon or app does not work at all. I'm pressing the button, trying to login and nothing pops up. Looks like a stub for an app, but not the app itself. I tried to reinstall the addon and it didn't help. I went to the tech support instead and they are ignoring me for more than 24hrs. Their desktop app also worked for first 2-3 months (while money back is available I guess) and then stopped. Online support is still ignoring me.
UPD: I haven't received the ID. I was ignored by support. TotallyRéponse du développeur
mis en ligne : il y a 3 ansHello. Could you please update your review with the Ticket ID you’ve received from our customer support? We will check your inquiry and provide you with further assistance. Thank you. -Neo - Noté 1 sur 5par Paweł Kolo, il y a 3 ansTell me please why the extension popup its in size 350x230??? Im not able to click other buttons like for ex. "disconnect". I can only scroll and choose which country i wanna connect. Its very annoying. Help me. Check screenshot from my google drive: https://drive.google.com/file/d/1OXrzb59bJH9bNFtJDSeeNUgbAbPHV1AN/view?usp=sharing
Réponse du développeur
mis en ligne : il y a 3 ansHello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -Neo - Noté 1 sur 5par Rashid, il y a 3 ansBreaks most websites. As soon as you turn off the VPN everything starts working fine/loads correctly.
Réponse du développeur
mis en ligne : il y a 3 ansHello. The issues as such could be caused by the ad block feature which you may disable in the settings of the extension. If the issue remains, make sure to reach out to our support team at support.nordvpn.com and we'll assist to resolve it. -Neo - Noté 1 sur 5par metalmikk, il y a 3 ansNot working. When clicked login, it goes to a blank window. Please fix this.
Réponse du développeur
mis en ligne : il y a 3 ansHello. Reinstalling the extension should resolve the issue as such. In case it persists, please contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -Neo - Noté 1 sur 5par yellowball, il y a 3 ansthe app take no login connection to Nord-VPN any more! something wrong with firefox and NORD-VPN now.
Réponse du développeur
mis en ligne : il y a 3 ansHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Noté 1 sur 5par Utilisateur ou utilisatrice 13172967 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17252351 de Firefox, il y a 3 ans
Réponse du développeur
mis en ligne : il y a 3 ansHello. That should not be the case. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out! Our team is online 24/7 at support.nordvpn.com. -G.M.- Noté 1 sur 5par Utilisateur ou utilisatrice 17119232 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17233151 de Firefox, il y a 3 ans
- Noté 1 sur 5par Abdirahman, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17220902 de Firefox, il y a 3 ansNe fonctionne pas je réussi quand même a être géolocalisé
Réponse du développeur
mis en ligne : il y a 3 ansBonjour. Désolé d'entendre parler du problème. Veuillez essayer de réinstaller l'extension. Si le problème persiste, nous vous suggérons de contacter notre équipe d'assistance via le chat en direct sur support.nordvpn.com. - M.M. - Noté 1 sur 5par Вячеслав, il y a 3 ansПросто не работает. Страница логина - белая пустая.
Вот и купил на 2 года :(Réponse du développeur
mis en ligne : il y a 3 ansЗдравствуйте. Сожалеем о проблеме! Попробуйте удалить расширение и переустановить его. Если после этого проблема не исчезнет, свяжитесь с нами напрямую по адресу support.nordvpn.com. Мы готовы помочь вам 24/7. -G.M. - Noté 1 sur 5par privateeromally, il y a 3 ansJust doesn't work. Unlike the functional PC app and mobile app, the extension simple doesn't work. Able to 'connect' to a server, but no sites will load, and it doesn't seem to be just slowness. Not even the simplest of webpages won't load.
Simply a garbage extension and just just the app.Réponse du développeur
mis en ligne : il y a 3 ansHello. We are sorry to hear about this issue! It may be that there's another extension installed on your browser that could be interfering with the connection. Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve! Our team is online 24/7 at support.nordvpn.com. -G.M. - Noté 1 sur 5par Utilisateur ou utilisatrice 16766017 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17194466 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17177899 de Firefox, il y a 3 ans
Réponse du développeur
mis en ligne : il y a 3 ansBonjour. Si vous rencontrez un problème avec notre service VPN, n'hésitez pas à contacter notre service client. Nous sommes prêts à vous aider 24h/24 et 7j/7 sur support.nordvpn.com. -G.M.- Noté 1 sur 5par Devata, il y a 3 ansПерестало работать пару дней назад.
Сегодня обновил браузер до последней 95 версии и переставил дополнение 2.33.1.
По прежнему не работает.
https://i.ibb.co/dgJntzz/2-33-1.gif
P.S. Разобрался. Россия, провайдер Билайн, начал блокировать на основании решения РосКомНадзора. https://www.interfax.ru/russia/788367
Обнаружил через подключение другого VPN провайдера.
После того, как залогинился в NORD через другой VPN, NORD стал работать, но очень тяжко,
и соединение происходит не по выбранной стране, а после автоперебора доступных ((.
NORD для пользователей из России должен обновлять/добавлять новые адреса, не заблокированные в России. Пока этого не происходит.
Перешел на другого провайдера VPN - Windscribe. Работает без проблем.Réponse du développeur
mis en ligne : il y a 3 ansЗдравствуйте. Свяжитесь с нашей службой поддержки клиентов, чтобы они подробнее рассмотрели проблему. Мы будем рады помочь вам решить эту проблему. Наша команда работает круглосуточно и без выходных на сайте support.nordvpn.com. -Neo Réponse du développeur
mis en ligne : il y a 3 ansHello! Please note that Android devices have a dedicated Google Play store application available for download. If you would like assistance setting it up or have any questions, please do not hesitate to contact us at support.nordvpn.com -Neo- Noté 1 sur 5par Duke999s, il y a 4 ansIt just doesn't work in Ubuntu Firefox. I spent ages testing it against the CLI because autoconnect was not working either. 30 day trial will finish soon.
Réponse du développeur
mis en ligne : il y a 4 ansHello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -Neo - Noté 1 sur 5par Michele, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 12222875 de Firefox, il y a 4 ans