Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
631 notes
- Noté 1 sur 5par Utilisateur ou utilisatrice 15023370 de Firefox, il y a 3 anssangtion IRAN ?????!!!!!
Réponse du développeur
mis en ligne : il y a 3 ansЗдравствуйте. Если у вас возникла проблема с услугой VPN, сразу же обращайтесь к нашей команде службы клиентской поддержки. Мы круглосуточно готовы помочь вам по адресу support.nordvpn.com. -N.L.- Noté 1 sur 5par Firef0x, il y a 4 ans
- Noté 1 sur 5par Redux, il y a 4 ansThis extension is dead.
No matter how many times I try to reinstall it, it still connects with the raw IP. It is completely useless.
And why was this extension last updated 3 years ago???
> Last updated :3 years ago (Mar 13, 2019)Réponse du développeur
mis en ligne : il y a 4 ansHello and thank you for the feedback. Our team is aware of the issue with the extension update and is working continuously to resolve it, however, no ETA as of yet. -Neo Réponse du développeur
mis en ligne : il y a 4 ansHello. Please try reinstalling our proxy extension. If it does not help, contact us at support.nordvpn.com and we'll help you out in more detail. -L.L.- Noté 1 sur 5par user, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17375793 de Firefox, il y a 4 answhy i can't log in ??? i insert right user and password but with this new version i gave everytime error it's impossibile worked as well before it
Réponse du développeur
mis en ligne : il y a 4 ansHello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -N.L. - Noté 1 sur 5par Utilisateur ou utilisatrice 13501617 de Firefox, il y a 4 ansLogin does not work when Multi-factor authentication (MFA) is enabled.
Réponse du développeur
mis en ligne : il y a 4 ansHello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -A.Z - Noté 1 sur 5par Utilisateur ou utilisatrice 17373312 de Firefox, il y a 4 ansDoes nothing!
brand new install and DL of MACOS/ Firefox and NordVPN.
I am authenticated, and have visited no sites so my cookies and cache would be of no issue here. BRAND NEW INSTALL
What is my IP - returns my IP address. not a Nord IP. pointless
STOP ASKING PEOPLE TO RE-INSTALL THE APP TO GET IT WORKING AGAIN THIS IS A BS RESPONSE TO CUSTOMERS WHO HAVE PAID FOR YOUR APP.
SORT IT OUT!
YOU GUYS NEED TO FIX THE ISSUES!Réponse du développeur
mis en ligne : il y a 4 ansHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com so we could take a better look at what could be causing the issue. Thank you! -Neo - Noté 1 sur 5par Utilisateur ou utilisatrice 16747909 de Firefox, il y a 4 ansIt's not working, downloads failing, no internet
Réponse du développeur
mis en ligne : il y a 4 ansHello. Is there any type of anti virus software running in the background of your device? If so, could you try disabling it for testing purposes? If that is not the case, please contact our customer support team at support.nordvpn.com so that they can take a closer look at your case and help you solve it faster. -A.Z - Noté 1 sur 5par Utilisateur ou utilisatrice 13718701 de Firefox, il y a 4 ansNever EVER worked with Firefox extension, when the desktop app works nearly always geolocked, totally poor and shabby, I will let my subscription expire.
Reconfigured, installed reinstalled, just a waste of money and my time.Réponse du développeur
mis en ligne : il y a 4 ansHello. We're sorry to hear about your experience with our proxy extension. You're more than welcome to contact us at support.nordvpn.com and we'll check on some possible solutions for the issue you're having any time. -L.L. - Noté 1 sur 5par Colin Ingus, il y a 4 ansAfter battling with software that just doesn't want to work. Wasting time writing to "support", who gives the impression they don't actually bother to read my messages. Suffering just a perpetual slew of aggravation from what appears to be a shoddy tin pot gang of botchers. I managed to find a simple, quick and painless way to fix all the problems from this sorry nord debacle.
1) Request refund.
2) Uninstall.
3) Go with Express VPN.
Simple.
If any "support" writes here offering me to contact them in any way so you may attempt to troubleshoot. I have a tip for you: Don't bother wasting your time as my time has already been wasted more than enough already.
As you may or may not time the time to notice, as stated above I have already fixed all my nord problems. - Noté 1 sur 5par Utilisateur ou utilisatrice 6170113 de Firefox, il y a 4 ansthe add-on works 90% of the time 50% of the time. If I hadn't gotten a very good deal I would ask for a refund, it's slow and not reliable.
It gets harder to use.
Edit: I already tried all the normal trouble shooting things and I've come to the conclusion that the issue is with the add-on itself and the unwillingness of Nord to let people change servers.Réponse du développeur
mis en ligne : il y a 4 ansHello. We're sorry to hear about the issue! Please try removing the extension and reinstalling it. If the issue persists after that, feel free to contact us directly at support.nordvpn.com. We're ready to help you out 24/7. -G.M. - Noté 1 sur 5par Utilisateur ou utilisatrice 14072844 de Firefox, il y a 4 ansfor the countries that have even blocked nordvpn.com website, this addon will not login in the first step. so in the next update, please change the login website to something like sedrkdfxxgjsied.com (like nordvpn desktop app); so that it bypasses the censorship from governments
Réponse du développeur
mis en ligne : il y a 4 ansHello. Thank you for your feedback about our extension! When connecting from countries with internet restrictions we recommend using our application instead. If you'd need any assistance feel free to contact our customer support. We would be happy to help! Our team is online 24/7 at support.nord-help.com. -G.M. - Noté 1 sur 5par Utilisateur ou utilisatrice 13401115 de Firefox, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15261036 de Firefox, il y a 4 ansAs much as I like NordVPN and use their products in many situations, I find this add-on completely useless. When it's on, it becomes impossible to access my home network and a lot of my work and play involves the local network. It offers split tunnelling but again, not with the local network.
Réponse du développeur
mis en ligne : il y a 4 ansHello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions or requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. -Neo - Noté 1 sur 5par Utilisateur ou utilisatrice 17328558 de Firefox, il y a 4 ans
Réponse du développeur
mis en ligne : il y a 4 ansЗдравствуйте. Наш VPN-сервис платный, но мы предлагаем 30-дневную гарантию возврата денег, чтобы протестировать сервис без риска. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на странице support.nordvpn.com. -G.M.- Noté 1 sur 5par Utilisateur ou utilisatrice 17310467 de Firefox, il y a 4 ans
- Noté 1 sur 5par FurryFailure, il y a 4 ansNot being able to specify a server is the biggest downfall of this addon, almost every time I try to connect to the VPN, my browser gets throttled and nothing loads, and I have to fight the thing to get a new server assigned to me - and before Support does another Copy-Paste response - I've reinstalled the VPN several times.
Réponse du développeur
mis en ligne : il y a 4 ansHello and thank you. Our users' feedback is really important for us. Apologies if it has caused you any inconvenience. -Neo - Noté 1 sur 5par qwertzu, il y a 4 ansAlmost never works and if it works only for 5 minutes then stops
Réponse du développeur
mis en ligne : il y a 4 ansHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Noté 1 sur 5par Paul, il y a 4 ansIt's a total disaster. Neither addon or app does not work at all. I'm pressing the button, trying to login and nothing pops up. Looks like a stub for an app, but not the app itself. I tried to reinstall the addon and it didn't help. I went to the tech support instead and they are ignoring me for more than 24hrs. Their desktop app also worked for first 2-3 months (while money back is available I guess) and then stopped. Online support is still ignoring me.
UPD: I haven't received the ID. I was ignored by support. TotallyRéponse du développeur
mis en ligne : il y a 4 ansHello. Could you please update your review with the Ticket ID you’ve received from our customer support? We will check your inquiry and provide you with further assistance. Thank you. -Neo - Noté 1 sur 5par Paweł Kolo, il y a 4 ansTell me please why the extension popup its in size 350x230??? Im not able to click other buttons like for ex. "disconnect". I can only scroll and choose which country i wanna connect. Its very annoying. Help me. Check screenshot from my google drive: https://drive.google.com/file/d/1OXrzb59bJH9bNFtJDSeeNUgbAbPHV1AN/view?usp=sharing
Réponse du développeur
mis en ligne : il y a 4 ansHello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -Neo - Noté 1 sur 5par Rashid, il y a 4 ansBreaks most websites. As soon as you turn off the VPN everything starts working fine/loads correctly.
Réponse du développeur
mis en ligne : il y a 4 ansHello. The issues as such could be caused by the ad block feature which you may disable in the settings of the extension. If the issue remains, make sure to reach out to our support team at support.nordvpn.com and we'll assist to resolve it. -Neo - Noté 1 sur 5par metalmikk, il y a 4 ansNot working. When clicked login, it goes to a blank window. Please fix this.
Réponse du développeur
mis en ligne : il y a 4 ansHello. Reinstalling the extension should resolve the issue as such. In case it persists, please contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -Neo