Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
614 notes
- Noté 1 sur 5par Savinsky, il y a 6 ansI tried using it to log into HBO GO Romania (I am in UK) and it is not working. Worthless extension
Réponse du développeur
mis en ligne : il y a 6 ansHello. It would be best if you'd contact our customers' support team regarding assistance on various services accessibility while using ours. Our team is available 24/7 at support.nordvpn.com. - Noté 1 sur 5par Bogdan SCANTEIE, il y a 6 ansKeeps on randomly loosing credentials on all the environments : ios, android and the firefox extension. I have a 3 years subscription and I can't really use it. I went back to Windscribe who is much cheaper and no problems of this kind. It is a pitty because the net speed provided by Nord VPN is very good. I will come back when you solve this problem. I will not take another subscription to your service
- Noté 1 sur 5par Utilisateur ou utilisatrice 15433668 de Firefox, il y a 6 ans无法登陆使用,Unable to login for use
Réponse du développeur
mis en ligne : il y a 6 ansHello. Do reach our customers' support team, for them to check what could be causing the issue that you're currently experiencing and provide you with assistance on its resolve. You may reach our team out at support.nord-help.com. - Noté 1 sur 5par Utilisateur ou utilisatrice 13449025 de Firefox, il y a 6 ansOf all the VPN services, this is the most disgusting! The support team is full of money-hungry geeks! They don't want to return the money! I wrote a hundred times that their add-on doesn't work, constantly requires authorization, crashes, they don't care! Don't buy this shit!
Réponse du développeur
mis en ligne : il y a 6 ansHello. Everything's working as intended on our end. It would be best if you'd contact our customers' support team, for them to check what could be causing the issue that you're currently experiencing and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - Noté 1 sur 5par Utilisateur ou utilisatrice 15146995 de Firefox, il y a 6 ans
- Noté 1 sur 5par Topher, il y a 6 ansDoesn't work with my DNS-over-HTTPS service. When I enable it, I get a error that Firefox cannot find the proxy server. So this does nothing useful.
Réponse du développeur
mis en ligne : il y a 6 ansHello. All of the DNS queries are going through our server, meaning, all of them are encrypted and you’re being assigned a DNS address of one of our server while connected to it. That being said, there is nothing you’d need to do in addition in order to secure your DNS requests. - Noté 1 sur 5par Utilisateur ou utilisatrice 15218065 de Firefox, il y a 6 ansthis doesn't work in china.
- Noté 1 sur 5par Mysteryalias, il y a 6 ansEvery single time I update my Firefox App, which is every night (I use Firefox Nightly), this add-on decides to log out and I have to re-login using my password manager each time. So infuriating. Nord, FIX YOUR APPS please!
- Noté 1 sur 5par Utilisateur ou utilisatrice 15355922 de Firefox, il y a 6 ans
- Noté 1 sur 5par Anonymous, il y a 6 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15325371 de Firefox, il y a 6 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 13244874 de Firefox, il y a 6 ansOne random day in the middle of a browsing session it started giving me an "Unable to find the proxy server" if I was connected to NordVPN. It won't load anything. Haven't been able to use it since and only with Firefox. Chrome and Safari function just fine.
Réponse du développeur
mis en ligne : il y a 6 ansHello. Sorry to hear that you've experienced issues while using our service. However, it would be best if you'd contact our customers' support team, for them to check what could have caused them and provide assistance on their resolve afterward. Our team is available 24/7 support.nord-help.com. - Noté 1 sur 5par Utilisateur ou utilisatrice 15311317 de Firefox, il y a 6 ansLogs out very frequently
- Noté 1 sur 5par Utilisateur ou utilisatrice 15306647 de Firefox, il y a 6 ansIt sucks - I cannot pick servers to connect and once connected if I try to connect to another server country it don't load / work. Al I get is a connect option to UK and if I try to load any other country nothing loads whatsoever I just get a blank screen and no other country's load. I have all latest updates installed.
Réponse du développeur
mis en ligne : il y a 6 ansHello. Do not hesitate to reach our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nord-help.com. - Noté 1 sur 5par Utilisateur ou utilisatrice 15292024 de Firefox, il y a 6 ansAll servers give the ssl sequrity error and name/password request (no ability to connect)
Réponse du développeur
mis en ligne : il y a 6 ansHello. Do update your browser and reinstall our extension afterward to see whether the issue regarding connections persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nord-help.com. - Noté 1 sur 5par Utilisateur ou utilisatrice 13563766 de Firefox, il y a 6 ans1) I have successfully logged in to the expansion.
2) I select a server or click "quick connect".
3) "Connected to *Сountryname* !
4) A window appears "Proxy moz-proxy://**9.nordvpn.com:89 asks for username and password. The site reports: "NordVPN"
5) My username and password do not fit
6) "Connection failed."
What was I paying for?
P.S.: My internet connection without VPN is perfect.Réponse du développeur
mis en ligne : il y a 6 ansHello. Do update your browser and reinstall our extension afterward to see whether the issue that you're currently experiencing persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nord-help.com. - Noté 1 sur 5par Utilisateur ou utilisatrice 14107605 de Firefox, il y a 6 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 13285927 de Firefox, il y a 6 ansI have to login every single time. That's so annoying that I don't use it anymore. I also miss a option to select a server.
Réponse du développeur
mis en ligne : il y a 6 ansHello. Do disconnect from our server before closing your browser to see whether the issue regarding our extension logging you out persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve. You may reach our team out at support.nord-help.com. - Noté 1 sur 5par Utilisateur ou utilisatrice 15236629 de Firefox, il y a 6 ansThe extension keeps logging out after hours of use. This happens daily. It is very annoying to have to relogin very often. Sometimes the extension is even enabled (and traffic is going through NordVPN), but I need to log in to turn it off! The TunnelBear extension does not have these issues, plus it has a handy keyboard shortcut to turn it on/off.
- Noté 1 sur 5par Utilisateur ou utilisatrice 15088591 de Firefox, il y a 6 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15226067 de Firefox, il y a 6 ansExtension sucks. You don't even get to choose your servers. You are given a server for that country instead which is completely dumb because it limits you for all the servers they have that you can't even choose on the extension, unlike the app itself.
On top of that, you can't even favorite the server, or in this case you can't favorite the country that picks the server for you.
Ugh... I'll just uninstall the extension and stick with the Application instead. Don't understand why developers decided to release an unfinished extension. That's such a half-ass work.Réponse du développeur
mis en ligne : il y a 6 ansHello. Sorry to hear that you're unsatisfied with how our extension works. Additional functionality regarding servers selection is indeed in our roadmap, however, no ETA on a possible implementation just yet. - Noté 1 sur 5par Utilisateur ou utilisatrice 15202797 de Firefox, il y a 6 ansThis extension is awfull. The VPN itself is good, but when I enable this extension on firefox I lose my conection until I disable the VPN again. The Windows app works fine, but I don't want to use VPN on the whole system.
Réponse du développeur
mis en ligne : il y a 6 ansHello. Everything's working as intended on our end. Could you please contact us at support.nordvpn.com? Our team would love to help you solve any issue you might've encountered while using our service. - Noté 1 sur 5par Tog, il y a 6 ansWin10 Professional
Pros:
It's useful when it works.
Cons: (all intermittent problems)
After turning on my PC Firefox cannot access anything until I've disconnected and then reconnected NordVPN.
When I try to change locations it sticks at loading servers and never progresses beyond that.
After powering on the PC, NordVPN has logged me out.
Logging in is a pain, I can't copy and paste my username/password because as soon as I click away the login window closes.
I've paid, so I'm stuck with it.
Nordvpn support is quick to respond but their answer is just a workaround (remove/reinstall the add-on). I did that and 2 days later the server load fault is back.
It has now been a month (longer for others) with no progress on the reported faults, dropping to one star.Réponse du développeur
mis en ligne : il y a 6 ansHello. Everything's working as intended on our end. Could you please contact us at support.nordvpn.com? Our team would check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve. - Noté 1 sur 5par Utilisateur ou utilisatrice 15184762 de Firefox, il y a 6 ansUPDATE: If you want to purchase NordVPN for the Firefox browser Extension, SAVE YOUR MONEY. It is very frustrating and support wasn't helpful.
This extension has been problematic from the start. It took a lot of farting around to get it to work when I first installed it and for whatever reason it logs out for no reason. NOW I can't log into it and if the extension is enabled none of the websites will load and you are presented with "Unable to find the proxy server". Disabling it then enabling it doesn't resolve the problem nor does restarting Firefox. To make things worse support.nordvpn.com is useless, I can't find any information on the extension for Firefox and it does not provide any way of contacting NordVPN Support. I moved to Firefox for privacy/security reasons and signed up with NordVPN for the same reason, I think it is time for a refund and go back to PIA.Réponse du développeur
mis en ligne : il y a 6 ansHello and let us apologize for any inconveniences. However, you may contact our customers' support team via support.nordvpn.com. The chat popup should appear after entering the support page. If it doesn't do check whether you have any ad-blocks running and disable them if anything. Alternatively, please contact our team via email, support@nordvpn.com. - Noté 1 sur 5par Utilisateur ou utilisatrice 15154951 de Firefox, il y a 6 ans