Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
124 notes
- Noté 3 sur 5par Utilisateur ou utilisatrice 16161276 de Firefox, il y a 5 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 15185796 de Firefox, il y a 5 ans
- Noté 3 sur 5par ZyrByt, il y a 5 ansThere is nopossibilty to exclude some networks/domains from tunnel.
- Noté 3 sur 5par Utilisateur ou utilisatrice 13731703 de Firefox, il y a 5 ansMy usual download speed is 200 but with nord it reduces to 50 or around abouts. This could be improved hopefully for better download speeds.
Réponse du développeur
mis en ligne : il y a 5 ansHello. VPN connection speed is highly dependent on a number of factors and can be improved by altering a few settings dependently on the configuration used. Therefore, we'd advise you on contacting our customers' support team at support.nordvpn.com so they could provide you assistance on its improvement. Thank you! - Noté 3 sur 5par john, il y a 5 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 14362759 de Firefox, il y a 5 ansIt works well but i'm missing one important convenience "tweak" or user comfort/convenience feature.
In the world of password managers, please allow for the user to have automated login details to be enterered. Right now it does not allow easy copy pasing of login details because clicking anywhere outside the plugin window will close the window and clear the field you've already filled in.
It's highly annoying having to type everything everytime you wish to login with the browser plugin.Réponse du développeur
mis en ligne : il y a 5 ansHello. We do appreciate your feedback and will forward it for consideration. - Noté 3 sur 5par Utilisateur ou utilisatrice 15913525 de Firefox, il y a 5 ansCompetitive price and valid option to obtain privacy, but the speed and quality of the servers is very variable, very bad in some countries (my country of connection, for example). The technical support is attentive but could not offer an effective solution. They assume that the problem is in each PC and not in the differences in the service they offer for each region.
Réponse du développeur
mis en ligne : il y a 5 ansHello. We'd ask you to update your review with the Ticket ID that you've received after contacting our customers' support team, so we could check how was your inquiry handled on our end. Thank you! - Noté 3 sur 5par Utilisateur ou utilisatrice 12507446 de Firefox, il y a 6 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 15743954 de Firefox, il y a 6 ansThe extension works, but the extension does not think I am signed in. Many times I open the browser, I am still connected to the VPN. If I go to nordvpn.com it says I am "protected", BUT the extension still prompts me to log in. It is very annoying. If I want to turn off the VPN, I first have to log in (I should already be logged in, but the extension doesn't realize that) and then once I log in (again) I can finally tell it to disconnect. This needs to be fixed.
Réponse du développeur
mis en ligne : il y a 6 ansHello. Do disconnect from our server before closing your browser to see whether the issue that you're currently experiencing persists the next time you launch it. - Noté 3 sur 5par Utilisateur ou utilisatrice 15055898 de Firefox, il y a 6 ans
- Noté 3 sur 5par Fugi, il y a 6 ans
- Noté 3 sur 5par Altermoon, il y a 6 ansWhy add-on screen so small? (http://dl3.joxi.net/drive/2019/12/27/0029/3490/1904034/34/92df2bfbdc.png) Fix it!
Réponse du développeur
mis en ligne : il y a 6 ansHello. Do not hesitate to reach our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nordvpn.com. Réponse du développeur
mis en ligne : il y a 6 ansHello. Do reinstall our extension to see whether the issue regarding its malfunctioning persists afterward. In case it does, drop a line to our customers' support team, for them to provide you with further assistance on the issue's resolve. You may reach our team out at support.nordvpn.com.- Noté 3 sur 5par Utilisateur ou utilisatrice 15498243 de Firefox, il y a 6 ansFast internet speed but lacks a lot of options that the desktop app has. You cannot access different protocols like tcp/udp - cannot access onion servers or ob servers if you are in a dangerous country.
Would be nice if these options could be available in the extension.
At this moment I have to us the desktop app to do this tasks - but the internet speed when doing so since the latest update slows the speed down to very low levels- reminds me of sending a message via a wounded pidgeon.Réponse du développeur
mis en ligne : il y a 6 ansHello. The specialty servers are inaccessible via our extension due to the different protocol usage. However, in terms of our application's connection speed, it does depend on a number of factors and can be improved by altering a few settings dependently on the configuration used. Hence, it would be best if you'd contact our customers' support team, for them to check what could be causing the slowdown and provide you with assistance on speeds improvement. Our team is available 24/7 at support.nordvpn.com. Thank you! - Noté 3 sur 5par Electrodoss, il y a 6 ans
- Noté 3 sur 5par Andre, il y a 6 ans
- Noté 3 sur 5par Nirav Patel, il y a 6 ansNot able to select different country. Extension cannot load country list.
Réponse du développeur
mis en ligne : il y a 6 ansHello. Do contact our customers' support team, for them to check what could be causing the issue that you're currently experiencing and provide you with assistance on its resolve afterward. You may reach our team out at support.nordvpn.com. - Noté 3 sur 5par Utilisateur ou utilisatrice 14869000 de Firefox, il y a 6 ansThe app works some of the time, then it goes buggy on me and then disconnects. I try to logon, and it asks me for my u.n. and pw again, and continually disconnects after I try to logon again. other times I logon, and it stays that way until the day is done.
Réponse du développeur
mis en ligne : il y a 6 ansHello. It would be best if you'd contact our customers' support team, for them to check what could be causing the issue that you're currently experiencing and provide you with assistance on its resolve afterward. Our team is available 24/7 at support.nordvpn.com. - Noté 3 sur 5par Utilisateur ou utilisatrice 15311655 de Firefox, il y a 6 ansWorks just fine, sometimes I have to disable then re-enable for me to log in again, but my main concern is the permissions required by the extension, Why does it need access to my private browsing for the extension to work? can someone please explain this to me? this is a major privacy concern to me
Réponse du développeur
mis en ligne : il y a 6 ansHello. Apologies if this has caused you any confusion. This is a Firefox requirement and the way it handles proxy connections. Everything's working as intended. - Noté 3 sur 5par Utilisateur ou utilisatrice 13174997 de Firefox, il y a 6 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 15296509 de Firefox, il y a 6 ans
Réponse du développeur
mis en ligne : il y a 6 ansHello. We'd advise you on using our application to access our services while in countries with heavy internet censorship rules. Anyways, it would be best if you'd contact our customers' support team if experiencing any issue regarding our service's accessibility or functionality. Our team is available 24/7 at support.nord-help.com.- Noté 3 sur 5par Utilisateur ou utilisatrice 15279332 de Firefox, il y a 6 ansAdd-on works well once you are connected, but if for some reason you want to disconnect. (As I often do for development purposes where I have to connect to something in the local network or on the localhost, which for some reason it also redirects). You'll find yourself logged out of the add-on and you will have to log in again to be able to disconnect from the vpn server. If they fix that issue this add-on would be significantly better. In addition to that they could add features that are in the desktop application on Mac, that aren't in this add-on. (like the ability to select a server).
Réponse du développeur
mis en ligne : il y a 6 ansHello. We do appreciate your feedback and will forward it to our developers team to address it accordingly. Thank you! - Noté 3 sur 5par Utilisateur ou utilisatrice 14129601 de Firefox, il y a 6 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 14592430 de Firefox, il y a 6 ansGets stuck a lot. Sometimes requires a https login for some proxies. The speed is very good, no ip leaks. But the extension by itself is a problem.
Réponse du développeur
mis en ligne : il y a 6 ansHello. Everything appears to be working as intended on our end. Could you please contact us at support.nordvpn.com, so our team could check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve?