Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
631 notes
- Noté 1 sur 5par Utilisateur ou utilisatrice 18456759 de Firefox, il y a un an
- Noté 1 sur 5par Stanis, il y a un an
- Noté 1 sur 5par Utilisateur ou utilisatrice 18057181 de Firefox, il y a un an
- Noté 1 sur 5par Utilisateur ou utilisatrice 10625330 de Firefox, il y a un anSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Réponse du développeur
mis en ligne : il y a un anHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Noté 1 sur 5par NiclasWithC, il y a un anSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Réponse du développeur
mis en ligne : il y a un anHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Noté 1 sur 5par ccc, il y a un anafter update, it is not working in firefox, chrome, edge. only it shows Couldn't connect.
We're trying again...Réponse du développeur
mis en ligne : il y a un anHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I Réponse du développeur
mis en ligne : il y a un anHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.- Noté 1 sur 5par Jenkins, il y a un anWhy is the Add to Firefox. Grayed out for me? Is it cuz I already have nordvpn app?
Réponse du développeur
mis en ligne : il y a un anHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Noté 1 sur 5par Vrxy, il y a un anCan no longer connect to any of the servers, support is utterly useless, wasting my time and not providing any meaningful help.
Réponse du développeur
mis en ligne : il y a un anHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I - Noté 1 sur 5par Utilisateur ou utilisatrice 13481613 de Firefox, il y a un an
- Noté 1 sur 5par Evrik, il y a un an
Réponse du développeur
mis en ligne : il y a un anHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Noté 1 sur 5par DownTheDrain, il y a 2 ansTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Réponse du développeur
mis en ligne : il y a 2 ansHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Noté 1 sur 5par TonyRambo, il y a 2 ansLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Réponse du développeur
mis en ligne : il y a 2 ansHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Noté 1 sur 5par Aurora, il y a 2 ansHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Réponse du développeur
mis en ligne : il y a 2 ansCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Noté 1 sur 5par amanda blur, il y a 2 ans
- Noté 1 sur 5par Flok, il y a 2 ansUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - Noté 1 sur 5par moscosov, il y a 2 ansla extensión funciona bien pero tienen la pura la caga con la ultima actualización.
Réponse du développeur
mis en ligne : il y a 2 ansHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo - Noté 1 sur 5par Smonolith, il y a 2 anssame problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce
Réponse du développeur
mis en ligne : il y a 2 ansHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L. - Noté 1 sur 5par Larkku, il y a 2 ans
- Noté 1 sur 5par Evilmonkee, il y a 2 ansShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Réponse du développeur
mis en ligne : il y a 2 ansHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Noté 1 sur 5par manfredkitzbichler, il y a 2 ansSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Réponse du développeur
mis en ligne : il y a 2 ansHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Noté 1 sur 5par Utilisateur ou utilisatrice 18372872 de Firefox, il y a 2 ansLast updated is a huge mess and still no update. It's a shame for a service about security...
Réponse du développeur
mis en ligne : il y a 2 ansHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Noté 1 sur 5par Utilisateur ou utilisatrice 12671498 de Firefox, il y a 2 ansRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Réponse du développeur
mis en ligne : il y a 2 ansHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Noté 1 sur 5par Mampfilein, il y a 2 ansSince the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
Réponse du développeur
mis en ligne : il y a 2 ansHello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L.