Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
2 577 notes
- Noté 1 sur 5par Lisa, il y a 4 ansSame issue for me: After passing the authorization in the window that appears, the extension itself is not authorized, and so on in a circle to infinity.
Reinstallation does not help!Réponse du développeur
mis en ligne : il y a 4 ansHello! We're terribly sorry for causing you this inconvenience. Please contact our support team via support.nordvpn.com to have this looked into and resolved asap. - A.V. Réponse du développeur
mis en ligne : il y a 4 ansHello. Please try updating the extension, that should resolve the issue. If you still experience the same, please contact our customer support, for assistance. We would be happy to help you out! Our team is online 24/7 at support.nordvpn.com. -G.M.- Noté 1 sur 5par Ryou-sama, il y a 4 ansThe extension does not work. I can not log in. When I click on the extension it asks me to log in. When I click on it, a small window opens where I can log in. After the successful login a message appears that I can close the small window now. But nothing has changed. When I click on the extension again, the same thing happens. I am asked again and again to log in. I have uninstalled and reinstalled the extension several times. Always the same bug.
Réponse du développeur
mis en ligne : il y a 4 ansHello. We're sorry to hear about the issue! We would suggest fully reinstalling the browser to see how it goes. In case the issue persists, please contact our customer support, and we’ll help you out. Our team is available 24/7 at support.nordvpn.com. -G.M. - Noté 5 sur 5par Elvundil, il y a 4 anssince this morning it is no longer possible to connect to the extension, I tested on 2 computers. I also uninstalled and reinstalled edit 1 : I installed the entire browser the problem is still present on 2 computers
problem corrected in the last version 2.30.3Réponse du développeur
mis en ligne : il y a 4 ansHello. Apologies for the troubles. Please try reinstalling the browser altogether to see how it goes. In case the issue persists, do not hesitate to contact our customer support for assistance. Our team is available 24/7 at support.nordvpn.com. -G.M. - Noté 2 sur 5par Shawn Mahaney, il y a 4 ansWorks great, if you don't mind having to uninstall and refresh everything every few days. Fast-ish, most of the time, when it stays up.
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Edit: In response to developer response - I am reinstalling the app as instructed by NordVPN support.Réponse du développeur
mis en ligne : il y a 4 ansHello. Sorry to hear about the issue! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Noté 1 sur 5par Utilisateur ou utilisatrice 16881103 de Firefox, il y a 4 ans4th year as nordvpn paid user(still 2 years remain to expire), and it is not working anymore! Fix it, please.
Réponse du développeur
mis en ligne : il y a 4 ansHello. We're sorry to hear about your experience with our service. If you’re facing any issues with our VPN app, do not hesitate to contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -G.M. - Noté 1 sur 5par Redjard, il y a 4 ans
Réponse du développeur
mis en ligne : il y a 4 ansHello. Sorry to hear about your experience. Please try reinstalling our extension. If the issue persist, please try fully reinstall your browser. If anything, please contact our support via live chat at support.nordvpn.com. - M.M.- Noté 5 sur 5par Utilisateur ou utilisatrice 12377065 de Firefox, il y a 4 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15832312 de Firefox, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16869947 de Firefox, il y a 4 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 16044380 de Firefox, il y a 4 ansWorks well for the most part. The biggest problem I have is it will sign you out on occasion, I think after roughly a month, but the extension icon remains as if it were still signed in and connected. Pretty hard to protect your privacy when you get signed out without your knowledge or any warning.
Update: Looks like they may have updated the extension to show you're not signed in. But now it seems to have trouble logging in, or at least showing that you're logged in. I'll go through the login flow, wait a little and check the status in the extension, but find that it's still asking me to log in. Sometimes it resolves itself, sometimes I have to remove and re-add the extension for it to show properly.Réponse du développeur
mis en ligne : il y a 4 ansHello. We're sorry to hear about the issue! We would suggest fully reinstalling the browser to see how it goes. In case the issue persists, please contact our customer support, and we’ll help you out. Our team is available 24/7 at support.nordvpn.com. -G.M. - Noté 5 sur 5par Utilisateur ou utilisatrice 14527829 de Firefox, il y a 4 ans
- Noté 5 sur 5par Dreamliner, il y a 4 ans
- Noté 1 sur 5par WhatTheHellOfAVPN, il y a 4 ansSeriously bad, just like the Windows app. On the cellphone it is slightly better. This add-on simply does not work (most of the servers keep loading, then it creates a lot of problems with the logging in and logging out). They will probably respond to this review saying the same crap, hence I will not bother anymore and will pass to another service.
Réponse du développeur
mis en ligne : il y a 4 ansHello. We're sorry to hear about your experience with our service. Please note that the VPN connection depends on many factors thus it would be best to contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Noté 5 sur 5par SWT, il y a 4 ansWorks just fine, no issues so far. Logged in, selected a country, and just forgot about it.
- Noté 1 sur 5par Utilisateur ou utilisatrice 16859887 de Firefox, il y a 4 ansWill not stay logged in. When logged out it will not even allow logging back in, just says something went wrong. Requires removing and re-adding the add-on.
Réponse du développeur
mis en ligne : il y a 4 ansHello. If the issue still persists after reinstalling the extension, please contact our customer support team at support.nordvpn.com for them to take a closer look at the issue. Our team is available 24/7 and is always glad to help. -A.S. - Noté 5 sur 5par nastiste33, il y a 4 ans
- Noté 1 sur 5par Mac, il y a 4 ansNord VPN is garbage. You have to keep disabling it in order to browse the internet, which defeats the entire point of having it. I requested a refund and they gave me the run around until it was past the "refund window" and then told me sorry but its to late. Absolute rip off, stay away.
Réponse du développeur
mis en ligne : il y a 4 ansHello. We're sorry to hear that your issue is still unresolved. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Noté 5 sur 5par changsu, il y a 4 ans
- Noté 5 sur 5par 螺丝钉, il y a 4 ans
- Noté 2 sur 5par Neon Knight, il y a 4 ansI am paid user, but from time to time it logged me out and wiped out my data like bypass list.
Réponse du développeur
mis en ligne : il y a 4 ansHello. We're sorry to hear about this issue! Please try to fully reinstal the extension and to log in again. In case the matter persists, please make sure to contact our customer support team at support.nordvpn.com for them to check on the issue. -G.M. - Noté 4 sur 5par August West, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 14321419 de Firefox, il y a 4 ansНе может подключится говно полное.
Réponse du développeur
mis en ligne : il y a 4 ansЗдравствуйте. Пожалуйста, попробуйте переустановить расширение браузера, а затем проверьте, сохраняется ли проблема. Если проблема сохраняется, обратитесь в нашу службу поддержки клиентов по адресу support.nordvpn.com. -A.S.