Critiques pour Proton Pass
Proton Pass par Proton
38 notes
- Noté 3 sur 5par RomTom, il y a 8 jours
- Noté 3 sur 5par Beep, il y a 17 joursProton products are good but the lack of tech support and the fact a lot of their wording is rather vague on what they offer in their paid packages keep me from supporting them wholeheartedly.
Réponse du développeur
mis en ligne : il y a 16 joursSorry to hear that. If you're experiencing any issues with our services that we can help you with, or if you have any questions about our services, please feel free to let us know at proton.me/support/contact. We are always happy to help. - Noté 3 sur 5par Utilisateur ou utilisatrice 13671188 de Firefox, il y a 2 mois
- Noté 3 sur 5par iuribrito, il y a 3 mois
- Noté 3 sur 5par Utilisateur ou utilisatrice 16390569 de Firefox, il y a 3 moisRequires a constant internet connection.
Réponse du développeur
mis en ligne : il y a 3 moisCould you clarify your review further? Are you referring to offline support by any chance? If so, you should be able to access your Proton Pass entries without an active internet connection, but it's not possible to edit existing entries and create new ones. - Noté 3 sur 5par Iver R, il y a 4 mois
- Noté 3 sur 5par Protoplasmic Blob in Sector G, il y a 4 moisTakes some janking around to get it working on Linux. The plugin often has to be accessed from the top menu of the browser for it to activate and work. Lots of work-arounds required to make it function, but it does work.
Réponse du développeur
mis en ligne : il y a 4 moisThank you for your review. Feel free to contact us using the 'Feedback & Help' option with more details about the exact behavior you're experiencing so we can have a closer look. We'd be happy to have your feedback as it helps us improve the service for the best user experience. - Noté 3 sur 5par Steve, il y a 5 mois
- Noté 3 sur 5par Utilisateur ou utilisatrice 18787057 de Firefox, il y a 5 mois
- Noté 3 sur 5par zglib, il y a 5 moisAutofills passwords, lacking in authentication options, the ability to use the extra password already associated with my account, as opposed to a pin or nothing, before each autofill, would increase my rating greatly
Réponse du développeur
mis en ligne : il y a 5 moisThank you for your review. We have shared your feedback with the team accordingly. You can follow our blog (https://proton.me/blog) and our direct channels for any news and updates Proton Pass-related. - Noté 3 sur 5par hamachi, il y a 5 mois
- Noté 3 sur 5par Utilisateur ou utilisatrice 18754581 de Firefox, il y a 6 moisIt's okay. It does the job, but it's got a long way to go before it can replace the likes of Bitwarden.
Réponse du développeur
mis en ligne : il y a 5 moisThank you for your review. If you have any specific suggestions on what we could further improve to reach a 5-star rating, feel free to contact us using the 'Feedback & Help' option to let us know. We always appreciate our community's input. - Noté 3 sur 5par Utilisateur ou utilisatrice 16847890 de Firefox, il y a 6 moisGood.
Integrated email alias feature is very good, this why I switched from 1Password to Proton, but some features are missing (autocomplete credit cards, saving a key (and not a only a login/password), ...)Réponse du développeur
mis en ligne : il y a 6 moisThank you for your review. We've shared your feedback with the team for future consideration.
Regarding the option to save a key, could you elaborate more on this? The Proton Pass extension already offers the option to save a 2FA secret key (TOTP) (proton.me/support/pass-2fa). If you're referring to something else, contact us using the 'Feedback & Help' option to let us know. - Noté 3 sur 5par rptb1, il y a 7 moisProton Pass has an attractive front end, but few technical advantages over e.g. Firefox password manager. Most of its fancy features don't work properly. It has many false positives for "re-used passwords" and "weak passwords" making its advice meaningless. I'm hoping it develops more actual function and not just surface buzzword stuff.
Oh, and it's only "free" for basic use. They will *totally* pressure you to buy more services.Réponse du développeur
mis en ligne : il y a 7 moisThank you for your review. We appreciate your feedback and we've made sure to pass it on to the team accordingly for further investigation. That said, if you happen to need our assistance in troubleshooting any specific issues with Proton Pass, please do not hesitate to reach out to us at https://proton.me/support/contact. We're always happy to help. - Noté 3 sur 5par Utilisateur ou utilisatrice 14341251 de Firefox, il y a 7 moisSince the october 31, 2024 update, it is impossible to avoid suggestions when going to a web page with authentication, in firefox on macos. The popup showing the users is still popping. It was working in the previous version.
Réponse du développeur
mis en ligne : il y a 7 moisSorry to hear that. Could you share more details about the issue? Which specific websites have you experienced this behavior with? What version of the Firefox browser do you currently have installed? Have you tried reinstalling the extension to see how it goes? Contact us at https://proton.me/support/contact with more details so we can help. - Noté 3 sur 5par Sparrow__, il y a 8 moisThis is my preferred password manager and MFA tool but it still needs a lot of work. In particular the process of creating a new account needs fixing so that new accounts and logins created are automatically saved, rather than having to manually create a login and then manually feed the details into the website. Currently Proton Pass suggests a login and password to autofill but does not actually save these automatically if you select them. This means that you immediately have to change you password again.
Réponse du développeur
mis en ligne : il y a 8 moisCan you let us know if you have autosave enabled in the Proton Pass extension settings (proton.me/support/proton-pass-autosave)? If so, note that we're working on improving the autosave for all websites reported by our community. Please feel free to flag any problematic websites to us through the 'Feedback & Help' option, and we'll note your feedback for future improvements. - Noté 3 sur 5par Utilisateur ou utilisatrice 18260401 de Firefox, il y a 9 moisAdded to Firefox, instantly the browser starts experiencing lock ups which I have to force quit out of. Disappointing.
EDIT: Seems there was a conflict. I had the LastPass extension installed, and as part of testing out the Proton Pass product, to see if I could switch, I had left LastPass installed. Once I disabled the LastPass extension in Firefox, the Proton Pass extension worked correctly.Réponse du développeur
mis en ligne : il y a 8 moisThat doesn't sound right. Would you mind describing the issue further? What are the exact steps you're taking that lead to these lockups? Are you receiving any error messages? We'd be more than happy to help, but we need some basic details to work with. Contact us at proton.me/support/contact so we can help. - Noté 3 sur 5par Utilisateur ou utilisatrice 16381998 de Firefox, il y a 9 moisUnreliable, Lastpass much better
- Noté 3 sur 5par Mark, il y a 9 moisI love the Proton suite of products, but this app/extension just doesn't reliably respond to a login! The FFox & Edge browser PW managers do consistently, but unfort. not Proton. Would love if they fixed this!
Réponse du développeur
mis en ligne : il y a 9 moisSorry to hear that. Would you mind describing the issue further? Are you perhaps having trouble with autofill, or is there a different issue? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us using the 'Feedback & Help' option so we can assist you. - Noté 3 sur 5par RokeJulianLockhart, il y a 10 mois
- Noté 3 sur 5par Giorgi, il y a 10 moisThe addon is very basic and needs work.
At least bio-metrics login should be implemented.Réponse du développeur
mis en ligne : il y a 10 moisThank you for taking the time to review our extension Giorgi! Biometrics are harder to implement in a browser extension, although we do support them in the mobile apps. You can protect your extension with a PIN lock though, and we also recently introduced the ability to have a second password for Proton Pass only, for users that deem this more secure.
If you have any further suggestions or feedback, don't hesitate to reach out to us via the 'Feedback & Help' option. - Noté 3 sur 5par Utilisateur ou utilisatrice 18455463 de Firefox, il y a un anusability could be better (missing shortcuts). Buggy, sometimes the correct credentials do not appear.
Réponse du développeur
mis en ligne : il y a un anThank you for your feedback - we've passed it along to our team! If you have any additional suggestions, you can also share them with us, or join the existing discussions at our User Voice page: https://protonmail.uservoice.com/forums/953584-proton-pass. - Noté 3 sur 5par Philip, il y a un an
- Noté 3 sur 5par vboxuserk@proton.me, il y a un an
- Noté 3 sur 5par Utilisateur ou utilisatrice 16858997 de Firefox, il y a un anVery good but miss 1 very important feature: work offline ;)
Réponse du développeur
mis en ligne : il y a un anThank you for your review and feedback! Except for certain functionalities like syncing/adding new aliases etc. which would require you to be online, the Proton Pass extension can already be used offline. As for the password generator, you can easily access it by selecting the '+' icon → Password.