Critiques pour Extension Surfshark VPN
Extension Surfshark VPN par Surfshark
1 157 notes
- Noté 1 sur 5par mc010323626, il y a 4 ansTheir Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
Réponse du développeur
mis en ligne : il y a 4 ansHi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you! - Noté 1 sur 5par Utilisateur ou utilisatrice 5650341 de Firefox, il y a 4 ansconfusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
Réponse du développeur
mis en ligne : il y a 4 ansHello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you! - Noté 5 sur 5par HHarry22, il y a 4 ans
- Noté 5 sur 5par Carol, il y a 4 ans
- Noté 5 sur 5par Lry Gldn, il y a 4 ans
- Noté 5 sur 5par bKash Online, il y a 4 ans
- Noté 5 sur 5par tommyd64, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17262314 de Firefox, il y a 4 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 13245465 de Firefox, il y a 4 ans
- Noté 2 sur 5par Utilisateur ou utilisatrice 16995911 de Firefox, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17241791 de Firefox, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17237205 de Firefox, il y a 4 ansUSER HOSTILE I'm canning it. Nothing in setup works as stated.
Réponse du développeur
mis en ligne : il y a 4 ansHello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks! - Noté 1 sur 5par Utilisateur ou utilisatrice 15142503 de Firefox, il y a 4 anserror de conexión proxy
Réponse du développeur
mis en ligne : il y a 4 ansHi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out! - Noté 4 sur 5par Brian Macleod, il y a 4 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15758561 de Firefox, il y a 4 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 13928066 de Firefox, il y a 4 ansI have used both the browser and Windows version of Surfshark for two years now and love the speed, selection of locations , malware blocker and the price. Keep up the good work
Réponse du développeur
mis en ligne : il y a 4 ansHey! Thank you for your positive feedback! We are pleased to hear that you enjoy using our services!🦈 - Noté 5 sur 5par Utilisateur ou utilisatrice 16112645 de Firefox, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 12594134 de Firefox, il y a 4 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14218524 de Firefox, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16766017 de Firefox, il y a 4 ans
- Noté 5 sur 5par Leon, il y a 4 ans
- Noté 3 sur 5par dietmar, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17186143 de Firefox, il y a 4 ansCan't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)
Réponse du développeur
mis en ligne : il y a 4 ansHey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have! - Noté 1 sur 5par skeletondude, il y a 4 ansi cant create an account and the website wont open to create my new account
Réponse du développeur
mis en ligne : il y a 4 ansHi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us! Réponse du développeur
mis en ligne : il y a 4 ansHi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊