Critiques pour Extension Surfshark VPN
Extension Surfshark VPN par Surfshark
1 156 notes
- Noté 3 sur 5par SuperBabyFace, il y a 3 ansProxy authentication error, where the extension can't connect, even with proxy off on windows.
Réponse du développeur
mis en ligne : il y a 3 ansHi! Sorry to hear you have experienced this issue with our Firefox extension. Could you get in touch with our lovely support agents via live chat or at support@surfshark.com? I am sure they will solve this issue in no time. - Noté 5 sur 5par XARDAS, il y a 3 ans
Réponse du développeur
mis en ligne : il y a 3 ansHi there! Thank you for your feedback! Our trial works in the sense that you purchase a subscription first, but can apply for a refund 30 days within the purchase date.- Noté 1 sur 5par Utilisateur ou utilisatrice 17416291 de Firefox, il y a 3 ansrequires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
Réponse du développeur
mis en ligne : il y a 3 ansHello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - Noté 4 sur 5par Utilisateur ou utilisatrice 17415612 de Firefox, il y a 4 ansIt turns off too much and I get log out a lot I love it but I need it to not logout every-time. it's just me and only me using this right know.
Réponse du développeur
mis en ligne : il y a 3 ansHey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help you out with any issues you're experiencing! - Noté 5 sur 5par Laura, il y a 4 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 17411017 de Firefox, il y a 4 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14665044 de Firefox, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 13050918 de Firefox, il y a 4 ansConstantly disconnects.. and when connected the speed is pathetic.
Réponse du développeur
mis en ligne : il y a 4 ansHello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈 - Noté 1 sur 5par Utilisateur ou utilisatrice 15275827 de Firefox, il y a 4 ans
- Noté 1 sur 5par Rosalind H, il y a 4 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 17374048 de Firefox, il y a 4 ans
- Noté 4 sur 5par PostHoc, il y a 4 ans
Réponse du développeur
mis en ligne : il y a 4 ansHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- Noté 5 sur 5par Utilisateur ou utilisatrice 15443954 de Firefox, il y a 4 ans
- Noté 2 sur 5par Utilisateur ou utilisatrice 14530851 de Firefox, il y a 4 ansSeriously I am surprised I am giving this 3 stars. Surf Shark in general hasn't been all that great of an experience, compared to Cyber Ghost at least. This add-on is slow as browser add on usually are a bit slower, however it also just as the dektop app forgets my password even when I just change it, leading to endless changing and not being able to use it except signing on to the website. I am going back to cyber ghost ot Nord because I found 3 years Nord for 12 bucks on Dark-net, unless somehow this is all resolved I am getting my money back in 2 weeks, also not only that issue but overall speed is trash compared to Cyber Ghost and Cyber Ghost UI was way more in depth, graphically intensive and ran a million times better, signed on every time I wanted with whatever settings, kill switch worked almost to good, haven't had the same at all yet. Surf shark has no kill switch with add-on and always signing out randomly, not good. Just changed to a 2 because I forgot about that, until now, I am reinstalling it as an add-on the 3rd time right now and countless times for desk top, phone worked, but nothing special speed wise, Cyber Ghost integrated with Android at least much better. I have had worse with Pure VPN charging me 3 years strait just for doing a trial and complaining every year and not getting a refund until I took it to facebook, so that's the only reason this didn't get a 1 star.
Réponse du développeur
mis en ligne : il y a 4 ansHey! I am sorry to hear that you had to experience these issues with Surfshark VPN. Your journey with us is much important and our team would be glad to solve the issues together with you. Could you reach out to us via Live chat support or at support@surfshark.com? Thank you! 🦈 - Noté 5 sur 5par Norman, il y a 4 ans
Réponse du développeur
mis en ligne : il y a 4 ansHello! Sorry to hear that you experienced issues when trying to download Surfshark. I am sure our awesome customer success team can help you out. Could you get in touch with them via Live Chat support or at support@surfshark.com? Thanks 🦈- Noté 5 sur 5par Utilisateur ou utilisatrice 16861748 de Firefox, il y a 4 ans
- Noté 5 sur 5par Paul Leary, il y a 4 ans
- Noté 1 sur 5par Alone, il y a 4 ansЗаплатил кучу бабла за платный VPN что бы он работал хуже бесплатного Browsec. На первый взгляд все отлично, НО стоит поработать 5-10м и VPN просто отказывается что либо грузить, после чего и вовсе вылетает и долгое время не может подключиться к серверам.
Réponse du développeur
mis en ligne : il y a 4 ansПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈 - Noté 5 sur 5par Utilisateur ou utilisatrice 12702504 de Firefox, il y a 4 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 16336868 de Firefox, il y a 4 ans
- Noté 4 sur 5par John Zeigler, il y a 4 ans