Critiques pour VeePN - Unlimited Free & Fast Security VPN
VeePN - Unlimited Free & Fast Security VPN par VeePN
29 notes
- Noté 2 sur 5par Ivan, il y a 3 mois
Réponse du développeur
mis en ligne : il y a 4 moisHi,
Thank you for sharing your feedback. We understand that the extension has been working inconsistently for you. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' so we can investigate and help improve its performance.
Sincerely, Nikolas
Customer Support Team- Noté 2 sur 5par Enverest, il y a 6 moisSince the last update is breaking websites even when VPN is turned off! As an example of the issue you can go to Disqus website on Notifications page.
Error message is: " Permission denied to access property "getAttribute".Réponse du développeur
mis en ligne : il y a 6 moisHello,
We’re sorry to hear about the issue after the recent update. Please check if the auto-connect feature is enabled, as it may cause background activity. If the problem continues, contact us at support@veepn.com, mentioning "Firefox Store Review" in the subject so we can investigate further.
Sincerely, Nikolas
Customer Support Team - Noté 2 sur 5par Itzallan, il y a 6 moisI have the paid version of this VPN tool and have been using it a couple of years. I've always been really impressed with it since I bought it. However, the add-on recently upgraded to version 3.4.1 and this version no longer has the impressive functionality that the previous version had. For example, in the previous version, I was able to export and import data such as my settings, my bypass list of URLs, and trusted sights. That functionality was removed in the latest version. The previous version also had more protection options that could be turned on, which were stripped out of the latest version. Doesn't make sense that the upgraded version would be less of what it was compared to the previous version. Makes me wonder what other functionality will be removed in future updates.
Réponse du développeur
mis en ligne : il y a 6 moisHi!
We truly appreciate your support and your detailed feedback about the recent update. We understand how important these features are, and we apologize for any inconvenience caused by their removal. Our development team is constantly working on improving the service, and we will pass along your concerns about the missing functionalities. If you have any specific requests or need assistance with settings, please feel free to contact us at support@veepn.com, and include "Firefox Store Review" in the subject line. We’d be happy to assist you further.
Best regards,
Amy VeePN Support - Noté 2 sur 5par Utilisateur ou utilisatrice 14616912 de Firefox, il y a 7 moisIt worked well, until it didn't. Now it won't even turn on. If I try to change servers, I only get a blank white box.
Réponse du développeur
mis en ligne : il y a 7 moisHi!
We sincerely apologize that our service has not been working for you. To help us resolve your issues, could you provide a more detailed description? Please get in touch with us at support@veepn.com with “Firefox Review” in the subject line so that we can assist you more quickly.
Best wishes,
Amy VeePN Support - Noté 2 sur 5par Rustam, il y a 7 moisПериодически отваливается весь интернет, может отработать как 10 секунд так и 10 минут, никогда не угадаешь. Стабильности нет. Скорость не проверял, Ютуб работает.
Réponse du développeur
mis en ligne : il y a 7 moisHi Rustam,
We’re sorry to hear about the connection stability issues. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject—we’d be happy to look into this and assist.
Sincerely, Nikolas
Customer Support Team Réponse du développeur
mis en ligne : il y a 9 moisHi,
We are sorry to hear that you are facing issues with your connection. Please reach out to us at support@veepn.com with 'Firefox Store Reviews' in the subject so we can look into the issue and provide a solution.
Sincerely, Nikolas
Customer Support Team- Noté 2 sur 5par Lise, il y a 9 moisПеребрала несколько vpn, этот заработал с первого раза и вроде пока бесплатно.
P.S. Теперь практически никогда не удается подключить, не работает. - Noté 2 sur 5par Ali Ahmadabadi, il y a 9 moisbro it wont work says file not found i have the same in chrome it works but zen wont load it in EDIT: okay so can you please add support for zen it would be appreciated
Réponse du développeur
mis en ligne : il y a 9 moisHi Ali!
Thank you for your review. I am sorry that it doesn't work in the Zen browser. Despite the fact that Zen is based on Firefox, we do not provide official support for Zen. If you have any other questions or concerns, email us at support@veepn.com and include "Firefox Review" in the subject.
Best regards, Lucas, VeePN Support. - Noté 2 sur 5par Utilisateur ou utilisatrice 18700087 de Firefox, il y a 10 moisnot exactly FREE - you can get a small amount for free, but to get it actually done right you have to pay, figures
Réponse du développeur
mis en ligne : il y a 10 moisHi,
We’re sorry to see only 2 stars. While full access to our services is subscription-based, we offer multiple ways for customers to try our services for free. If you have any concerns or need assistance, please reach out to us at support@veepn.com with "Firefox Store Review" in the subject.
Sincerely, Nikolas
Customer Support Team - Noté 2 sur 5par elegrass16, il y a un anНифига не reliable, при попытке подключения что-то думает 10 секунд и не подключается, и так может раз 50 подряд. никакой гарантии, что подключится, нет.
Réponse du développeur
mis en ligne : il y a un anHi!
I am sorry that you consider our extension not reliable. We want to do our best to find a solution. However, we need more details. Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support. - Noté 2 sur 5par Kvaksy, il y a un anРаботает редко, чаще при попытке подключиться задумывается и не может этого сделать.
Réponse du développeur
mis en ligne : il y a un anHi Kvaksy!
I am sorry that it doesn't work frequently on your end. We want to do our best to find a solution. However, we need more details. Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support. Réponse du développeur
mis en ligne : il y a un anHi Trebor!
Thank you for your kind review. Despite the positive review, you gave us only 2 stars. Is it possible for you to share your experience? Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support.- Noté 2 sur 5par Utilisateur ou utilisatrice 15350029 de Firefox, il y a un an
Réponse du développeur
mis en ligne : il y a un anHi Vladimir,
We're sorry to hear that you're having trouble connecting. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can assist you in resolving this issue.
Sincerely, Nikolas
Customer Support Team- Noté 2 sur 5par Utilisateur ou utilisatrice 14496115 de Firefox, il y a un anit was probably the best vpn i've used. but now it's blocked in russia, so there's no connection to any of servers. and I don't think that's ok for the apps designed to bypass the local restrictions.
Réponse du développeur
mis en ligne : il y a un anHi!
We're sorry to hear that the extension isn’t working for you. Please contact us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Daiana
Customer Support team - Noté 2 sur 5par j1mster, il y a un an
- Noté 2 sur 5par Utilisateur ou utilisatrice 14251302 de Firefox, il y a un anНе работает на столько, что даже не устанавливает соединение. Просто не включается.
Réponse du développeur
mis en ligne : il y a un anHi,
Thank you for your feedback. We're sorry to hear that you're having trouble with the extension not connecting. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Nikolas
Customer Support Team - Noté 2 sur 5par Dmitry07, il y a un anА что описывать я и так ещё раз напишу. Перестали работать бесплатные локации. В чём проблема?
Réponse du développeur
mis en ligne : il y a un anHi. Sorry for any inconvenience caused. We invite you to contact us at support@veepn.com so we can identify and fix the issue you are facing. Please also mention 'Firefox Store Reviews' for faster identification
Kind regards, Alex
Customer Support Team - Noté 2 sur 5par usergamer, il y a un anworks but doesn't let me use my full internet speed for the free version.
Réponse du développeur
mis en ligne : il y a un anHi there! Thank you for your honest review. Unfortunately, the VPN as a technology is not perfect and it uses bandwidth to encrypt your connection. That is why your speed under VPN is not the same as it would be without VPN. I would recommend connecting to the closest location to your country.
In case you have any additional questions, feel free to contact us at support@veepn.com and add "Firefox Review" to the subject of your email.
Regards, Lucas, Veepn Support. Réponse du développeur
mis en ligne : il y a 2 ansHi Golmorad! We are sorry that you dissatisfied with our service. Please contact us at support@veepn.com and share your thoughts. We'd be glad to make things up to you.- Noté 2 sur 5par wang, il y a 2 ans
- Noté 2 sur 5par Mohammad Shahnazi, il y a 2 ans
- Noté 2 sur 5par Regemfake, il y a 3 ansОкно выбора стран и включения ВПН часто зависает и не открывается, что лечится только перезапуском самого дополнения. Также часто при потере соединения вылетает вкладка вместе со всей несохраненной информацией. Невозможно нормально пользоваться приложением из-за этой кривизны
Réponse du développeur
mis en ligne : il y a 2 ansHi there! We are sorry to hear about your issue, please describe it at support@veepn.com, so we can help you ASAP.