Beoardielingen foar Proton VPN: Fast & Secure
Proton VPN: Fast & Secure troch Proton, Proton Team
164 beoardielingen
Antwurd ûntwikkeler
9 dagen lyn pleatstWe're sorry to see that you're dissatisfied. Would you mind clarifying your review further? We'd be more than happy to address any issues or concerns you may have, but we need to have a clear understanding first. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help.- Wurdearring: 1 fan 5troch WrolTroklr, 14 dagen lynWorks well, when it does. After using the extension for little over a few weeks, it randomly stopped actually changing my location/IP even though it says "Connected". Huge security risk, If this does happen to you, I would try disallowing and reallowing the browser to control your browser traffic, but this is a massive and unnecessary inconvenience.
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12 dagen lyn pleatstThat doesn't sound right. Could you share more details on this? How exactly have you observed the issue? Are you using any other extensions for privacy/security purposes? Are both your browser and the Proton VPN extension up-to-date? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Wurdearring: 1 fan 5troch fulluphigh, 20 dagen lynHonestly the worst extension I've ever used. Idk, maybe all vpn extensions are garbage, but holy hell this is garbage. Are they even trying? Will constantly crash in such a way that you have to completely disable it to use your browser in any way shape or form, and completely uninstall it and then reinstall it to get it to work again. Sometimes even after disabling and re-enabling it, it'll still stop working a minute later.
And don't misunderstand me. By constantly, I mean literally every time you use it after your computer has slept. Honestly, at this point I'm giving up, uninstalling it, and reporting it to mozilla, for breaking the browser.
And don't give me the "That doesn't sound right, can you share more details" bull, there are literally a hundred reviews saying the exact same thing. Try using your own product and figuring it out on your own.Antwurd ûntwikkeler
19 dagen lyn pleatstSorry to hear that. Our team is aware of the issue and working on a fix, although we currently don’t have a specific timeframe that we can share. We’ve made sure to document your report for further investigation while this is being sorted out. - Wurdearring: 1 fan 5troch Firefox-brûker 19562365, ien moanne lynif it would be possible, i give 0 stars
Antwurd ûntwikkeler
ien moanne lyn pleatstWe're sorry to see that you're dissatisfied. Would you mind letting us know what issues you've experienced with our service exactly? We'd be more than happy to help, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Wurdearring: 1 fan 5troch Firefox-brûker 19555668, ien moanne lyn
- Wurdearring: 1 fan 5troch Firefox-brûker 19193421, ien moanne lynv1.2.10 freezes every connection after wakeup from sleep on Windows, have to disable addon to get it working again.
Antwurd ûntwikkeler
ien moanne lyn pleatstSorry to hear that. Could you share more details about the issue? Are you receiving any error messages? Do you have the auto-connect feature enabled? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Wurdearring: 1 fan 5troch BLBC, ien moanne lynWorks perfectly for a few minutes, then it simply freezes, both the extension and the entire connection. You can only fix this by disabling the extension. But when you enable it again, this happens again. And the only way to restore it is to completely reinstall it, only for this to happen again a few minutes later.
Antwurd ûntwikkeler
ien moanne lyn pleatstThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are your browser and the Proton VPN extension up-to-date? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further. - Wurdearring: 1 fan 5troch Ridiculous_George, ien moanne lyn
Antwurd ûntwikkeler
2 moannen lyn pleatstThat doesn't sound right. We have a free plan that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our free plan, and we don't ask for any payment details during signup.- Wurdearring: 1 fan 5troch Rowbot2004, 3 moannen lyn
- Wurdearring: 1 fan 5troch cxtbs, 3 moannen lynРоссия. Не работает даже открытие окна расширения. А на сайт ProtonVPN без прокси и других средств войти невозможно.
Причём на телефоне (Android) подключение удаётся через раз, а как расширение для браузера или служба (в Linux) не работает -- не удаётся подключиться.
Как оно может обходить блокировки и прочее, если само недоступно -- непонятно.Antwurd ûntwikkeler
3 moannen lyn pleatstWe're very sorry to hear that. The reason you're experiencing this issue is due to the aggressive restrictions in Russia. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further. Antwurd ûntwikkeler
3 moannen lyn pleatstSorry to hear that. Would you mind describing the issue further? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further.- Wurdearring: 1 fan 5troch Joshua, 4 moannen lyndoesn`t work in RU. On my Android workin but on PC & App .exe Proton not workin. help me via connect on VPN.
Antwurd ûntwikkeler
4 moannen lyn pleatstUnfortunately, Russia is among the restrictive countries that are blocking VPN connections. Our teams are working to resolve the issue, but the restrictions are especially aggressive. For now, we suggest using the default Quick connect option to try and establish a connection. Also, make sure that your browser and the Proton VPN extension are always up-to-date. - Wurdearring: 1 fan 5troch Krish, 4 moannen lynthe only reason why I downloaded this was to have a free vpn which can change my location. you have to pay money to select which country server you use.
Antwurd ûntwikkeler
4 moannen lyn pleatstThe default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. To connect to a server in a specific country of your choice, you may consider upgrading your plan. - Wurdearring: 1 fan 5troch sushigal007, 4 moannen lynMaybe it's because I'm on the Windows 7 ESR version of Firefox, but this addon just doesn't work for me at all, clicking on it just gives me a "NetworkError when attempting to fetch resource" message. A pity because I have the standalone program and the android app and love them both, but sometimes I just want to use a VPN for a couple of websites rather than for all my internet traffic.
Antwurd ûntwikkeler
4 moannen lyn pleatstSorry to hear that. Could you share more details about this issue? Which specific version of your browser and the Proton VPN extension do you have installed? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services?
Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Wurdearring: 1 fan 5troch Firefox-brûker 19157595, 5 moannen lynЧтобы включить ВПН, нужно сначала его обновить, а при нажатии на кнопку обновления выкидывает на страницу дополнения. Замкнутый круг, бесполезная трата времени и сил
Antwurd ûntwikkeler
4 moannen lyn pleatstThe extension should be updated automatically. Have you made sure that automatic updates are allowed for the Proton VPN extension in your Firefox extension settings? If so, and the behavior persists, contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Wurdearring: 1 fan 5troch SAW THET PHYO AUNG, 5 moannen lyn
- Wurdearring: 1 fan 5troch Gex, 5 moannen lyn
- Wurdearring: 1 fan 5troch centurion 2000, 5 moannen lyn
- Wurdearring: 1 fan 5troch Mech333, 5 moannen lynМне что ли нужно включать ВПН чтобы обновить ВПН? Плохо.
Antwurd ûntwikkeler
5 moannen lyn pleatstWe're sorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Wurdearring: 1 fan 5troch Firefox-brûker 17452551, 5 moannen lyn
- Wurdearring: 1 fan 5troch Dragon56, 5 moannen lyn(После установки требует обновить его. ) Я немного некорректно / неправильно выразился данный впн просто не может подключится выдавая вот это при его открытии - NetworkError when attempting to fetch resource. Ну в любом сучили он не работает в России из за агрессивных блокировок.
Antwurd ûntwikkeler
5 moannen lyn pleatstWe're sorry to see that you're dissatisfied. Could you clarify your review further? What are the exact steps you're taking that lead to the behavior? Are you receiving any error messages? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.
On another note, keep in mind that Russia is among the restrictive countries that are blocking VPN connections. Our teams are working to resolve the issue, but the restrictions are especially aggressive. For now, we suggest using the Quick connect option to try and establish a connection. Also, make sure that your browser and the Proton VPN extension are always up to date. - Wurdearring: 1 fan 5troch Davide Briani, 5 moannen lynVisionary subscribere here. Works really bad. The add-on is clearly abandoned.
- Wurdearring: 1 fan 5troch Mopikot, 6 moannen lynrequires REGISTRATION! no guest use!
it is a complete nonsense as your web site with registration is BLOCKED in my country.
So it is totally unusable in any way .... Unless you install another VPN to register your VPN, are you sure that is a journey for best experience??
Silly that android app allows quest login.Antwurd ûntwikkeler
5 moannen lyn pleatstWe're sorry to hear that. Our team is working hard on improving our infrastructure so that users are able to access our service more easily. We will continue to make more improvements to enhance service availability despite any ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at protonvpn.com/support-form or proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
Lastly, we've documented your feedback regarding guest login for the extension for future consideration. You can follow our blog (protonvpn.com/blog) and our direct channels for any news and updates. - Wurdearring: 1 fan 5troch Firefox-brûker 18179602, 6 moannen lynAs others already pointed out, the extension disconnects, especially after long waits, and doesn't repair the connection by itself. Resulting in not loading/blank pages. I'm ready to get the "It's your fault, our extension is perfect do you have different DNS" template from the 1st level support without any product knowledge.
Antwurd ûntwikkeler
6 moannen lyn pleatstSorry to hear that. Could you share more details about the issue? Are you receiving any error messages when disconnected? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.